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Certinia office culture
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Certinia

Empower your services business with connected cloud solutions on Salesforce

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Computer Software
Founded 2009
60 South Market St, Suite 750 San Jose, CA
1000
Profile last updated: July 2026

About Certinia

Computer SoftwareFounded 2009

Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. Certinia’s Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in San Jose, California with offices around the world, Certinia is backed by Haveli Investments and Salesforce Ventures. For more information, visit www.Certinia.com.

Quick Facts

  • IndustryComputer Software
  • Founded2009
  • Headquarters60 South Market St, Suite 750 San Jose, CA
  • Certifications3

What Sets Us Apart

Connected Teams, Unified Mission

Certinia fosters collaboration across global offices by connecting all aspects of services operations, creating a shared purpose where every team member contributes to client success and business growth.

Empower Through Intelligence

The company invests in smart technology and data-driven insights that equip employees to make better decisions, deliver with confidence, and grow professionally through continuous learning and innovation.

Built on Trust and Transparency

Backed by leading investors and operating on Salesforce's trusted platform, Certinia creates an environment where integrity, accountability, and open communication drive a culture where employees feel valued and secure.

Our Culture

The lived experience at Certinia

Genuine Collaboration

Across Certinia, teams work together with shared purpose. Colleagues actively support each other in problem-solving, celebrate wins collectively, and maintain open communication channels that break down silos.

Ownership Mentality

Employees are encouraged to take initiative and accountability for their work. There's a culture of empowerment where people feel trusted to make decisions, experiment with new approaches, and drive results without excessive bureaucracy.

Customer-First Thinking

Every team member understands how their work impacts customer success. This customer-centric lens permeates daily discussions and decision-making, ensuring alignment around delivering real value.

Continuous Improvement

The culture embraces learning from both successes and failures. Employees are encouraged to propose improvements, share ideas across teams, and invest in skills that keep Certinia competitive and innovative.

Inclusive Community

Employees from diverse backgrounds feel genuinely welcomed and valued. The workplace actively celebrates different perspectives and creates psychological safety where people can be their authentic selves.

Our Culture DNA

The core values that drive Certinia

Customer-ObsessedOwnershipInnovationCollaborativeEmpoweredInclusiveAgileTrustworthyImpact-DrivenConnectedForward-ThinkingTransparent

Frequently Asked Questions about Certinia

Common questions about working at Certinia, their culture, and benefits.

Certinia is the world's leading provider of Professional Services Automation (PSA) software. We deliver a comprehensive Services-as-a-Business platform built natively on Salesforce that connects all aspects of services operations—from estimation and delivery to customer success management and financial planning. Our solutions empower organizations to deliver customer value with certainty across the entire services value chain.

We put our customers at the center of our business so that they can put their customers at the center of theirs. Our mission is to empower technology and services organizations to run connected services businesses with intelligence, agility, and confidence.

Our core values are: Customer Obsessed (putting customer needs first), Ownership (taking responsibility for our work), Continuous Innovation (driving improvements and new capabilities), and Support (building an inclusive and collaborative workplace where all employees feel valued and heard).

Certinia is recognized as a Most Loved Workplace and has consistently high employee satisfaction ratings. Our culture emphasizes diversity and inclusion, professional development, and a collaborative environment where employees feel empowered to contribute. With competitive benefits, flexible work arrangements, and a genuine commitment to our employees' growth, we strive to create a workplace where everyone can thrive.

We invest in our employees' growth through Salesforce certification programs, continuous learning opportunities, professional development budgets, and internal mentorship. We encourage skill development aligned with both individual career goals and organizational needs to ensure our teams stay at the forefront of the industry.

Certinia serves a wide range of industries including Consulting & Advisory, IT Services, Software, IT Hardware, and Tax & Audit. Our platform is designed to support any organization operating in the services economy that needs to manage professional services delivery, financial operations, and customer success at scale.

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.