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Part-Time-Customer Service Agent (4pm - 11pm)

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92% of candidates apply because they are a Most Loved Workplace®
St. James
Part-time

About the Role

At ContactPoint 360, a Most Loved Workplace® certified employer in the Technology space, Exceptional Customer Experiences Through Data-Driven Excellence and Global Expertise.

We are seeking French/English bilingual Customer Service Representatives to provide high-quality service in the travel industry. The role involves advising customers on travel policies, pricing, and availability, and delivering a high standard of customer service in both French and English.

Want to learn more about what it's like to work at ContactPoint 360? View our full profile.

Requirements

  • Bilingual in French and English
  • Experience in customer service
  • Strong communication skills
  • Ability to advise on travel policies, pricing, and availability

Benefits

  • Opportunity to work in the travel industry
  • Bilingual work environment
  • Professional development opportunities
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

heart-handshake Servant Leadership in Action
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users Inclusive Belonging
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balance Respect for Personal Life
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Frequently Asked Questions About Working at ContactPoint 360

Common questions candidates ask about this role and ContactPoint 360's workplace

ContactPoint360 is a global customer experience (CX) and business process outsourcing (BPO) company providing multilingual contact center services, digital transformation solutions, and customer journey optimization for leading brands.

Please review the specific job listing or contact ContactPoint 360's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

ContactPoint 360 is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Professional Development, Work-Life Balance, Insurance & Retirement, Workplace Culture. For this role specifically, benefits include: Opportunity to work in the travel industry, Bilingual work environment, Professional development opportunities. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Servant Leadership in Action and Innovation Through Collaboration and Inclusive Belonging.

The company has committed to inclusive practices including: People-First Leadership and Continuous Learning and Development.

ContactPoint 360 has a supportive and collaborative culture, recognized as a loved place to work by its team members.

ContactPoint 360 currently has 11 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/contactpoint-360/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact ContactPoint 360's recruiting team for specific details on this role's process.

Apply for Part-Time-Customer Service Agent (4pm - 11pm)

Submit your application directly to the ContactPoint 360 team. Let them know why you'd be a great addition to their loved place to work.

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