Most Loved Workplace® Certified JobChief Operating Officer
Assessed by Most Loved Workplace®About the Role
At COO On Demand, LLC, a Most Loved Workplace® certified employer in the Business Services space, Strategic fractional COO leadership tailored for growing businesses.
Jenny Bour with Robert Half is working with a growing law firm that is looking for an accomplished Chief Operating Officer to lead business operations for a services environment in Erie, Pennsylvania. This COO role oversees core administrative functions, strengthens financial and people operations, and supports the organization’s long-term growth. The ideal COO candidate brings strong leadership judgment, operational discipline, and the ability to improve processes while maintaining a high standard of service.
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Requirements
- Direct the day-to-day business operations of the office, ensuring administrative, financial, and personnel functions run efficiently and align with organizational goals.
- Guide budgeting, reporting, and financial performance analysis, using data to support sound decision-making and operational planning.
- Oversee human resources administration, including staff supervision, policy implementation, and support for employee performance and development.
- Evaluate operational challenges, recommend practical solutions, and lead initiatives that improve workflow, accountability, and service quality.
- Partner with leadership to manage practice-related operations and help shape strategies that support growth and stability.
- Contribute to community outreach and marketing efforts that strengthen the organization’s visibility and presence.
- Monitor office systems and business tools, and support changes to operational processes or software platforms when needed.
- Provide leadership across teams, delegate effectively, and maintain responsiveness during periods that require evening or weekend support.
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