Most Loved Workplace® Certified JobRacquet Shop Manager
Most Loved Workplace® Certified JobAbout the Role
At CORE CLUB, a Most Loved Workplace® certified employer in the Hospitality & Membership Services space, A global community of relentlessly curious individuals defying definitions.
Maintain a polished, professional demeanor in all interactions. Oversee all retail operations including merchandise selection, inventory control, ordering, and visual merchandising. Curate a premium product mix tailored to the club’s demographics and seasonal needs. Manage POS system, sales tracking, and monthly reporting. Conduct regular physical inventory and loss prevention practices. Recruit, train, and manage part-time pro shop associates. Foster a member-focused, service-oriented team culture. Create and maintain staff schedules to ensure appropriate coverage. Manage racquet stringing, paddle repair, demo programs, and resale of used gear. Maintain the cleanliness, organization, and presentation of the pro shop. Coordinate with maintenance and housekeeping for facility needs. Assist the Director of Racquet Sports and teaching professionals with tournaments, leagues, exhibitions, and social events. Promote club programming through in-shop displays and member communications. Facilitate member sign-ups for clinics, lessons, and court reservations. Prepare and monitor annual pro shop budget in collaboration with department head. Maintain accurate records of sales, inventory, and payroll (if applicable). Ensure compliance with club policies and procedures.
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