Most Loved Workplace® Certified JobSr. Engagement Manager
Most Loved Workplace® Certified JobAbout the Role
At Databricks, a Most Loved Workplace® certified employer in the Technology space, Democratizing data and AI for every organization worldwide.
<p data-pm-slice="1 1 []">CSQ327R193</p>
<p>As a Senior Engagement Manager at Databricks, you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies, understands architecture and delivery deeply, and now wants to transition into a customer-facing, sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams, combining technical credibility with commercial impact.</p>
<p>This quota-carrying role goes beyond managing individual engagements — you will embed FDE into Databricks’ broader platform growth, ensuring our customers achieve measurable business value from their investments.</p>
<h2><strong>The impact you will have</strong></h2>
<ul>
<li>Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership.</li>
<li>Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing.</li>
<li>Integrate services into platform deals, ensuring customers achieve measurable business outcomes.</li>
<li>Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations.</li>
<li>Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long-term success.</li>
<li>Collaborate with partners (GSIs, RSIs, cloud providers) to co-sell, develop joint account strategies, and deliver integrated services.</li>
<li>Bring industry expertise to conversations with customers, demonstrating the art of the possible, creating demand, and building credibility as a trusted advisor.</li>
<li>Demonstrate technical depth on Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations.</li>
<li>Coach and mentor junior Engagement Managers, supporting peer development and best practice adoption.</li>
</ul>
<h2>What we look for</h2>
<ul>
<li>Strong background in customer-facing roles, including consulting, solutioning, and executive engagement, with the ability to engage in architecture-level discussions and translate technical designs into business outcomes.</li>
<li>Deep industry expertise with the ability to “speak the language” of customers and demonstrate relevant use cases.</li>
<li>Extensive experience in Professional Services sales and delivery leadership, ideally in the Data &amp; AI domain.</li>
<li>Solid technical knowledge of data and AI platforms (preferably Databricks) with the ability to scope and solution services engagements.</li>
<li>Strong program management and delivery oversight skills, with the ability to align cross-functional teams to customer outcomes.</li>
<li>Excellent communication, influencing, and negotiation skills across executives, technical teams, partners, and internal stakeholders.</li>
<li>Travel to customers 20% of the time.</li>
</ul><div class="content-conclusion"><p><strong>About Databricks</strong></p>
<p><span style="font-family: arial, sans-serif;">Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on&nbsp;<span style="color: rgb(255, 54, 33);"><a style="color: rgb(255, 54, 33);" href="https://twitter.com/Databricks" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/Databricks&amp;source=gmail&amp;ust=1700237575733000&amp;usg=AOvVaw03FL8fJvOD97ytN02f5G2C">Twitter</a>,&nbsp;<a style="color: rgb(255, 54, 33);" href="https://www.linkedin.com/company/Databricks" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/company/Databricks&amp;source=gmail&amp;ust=1700237575733000&amp;usg=AOvVaw15dLk3q8VxTfHEgCUg7NSt">LinkedIn</a>&nbsp;<span style="color: rgb(0, 0, 0);">and</span>&nbsp;<a style="color: rgb(255, 54, 33);" href="https://www.facebook.com/databricksinc" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.facebook.com/databricksinc&amp;source=gmail&amp;ust=1700237575733000&amp;usg=AOvVaw39EcncitnlqV72EG2-RqXJ">Facebook</a></span>.<br><br><strong>Benefits<br><br></strong></span>At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click <a href="https://docs.google.com/document/d/154un3e8Xav4BceOSlcYFZRGEuQI54xMxVydRwQn54eQ/edit?usp=sharing">here</a>.<br><br></p>
<p><strong>Our Commitment to Diversity and Inclusion</strong></p>
<p>At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.</p>
<p><strong>Compliance</strong></p>
<p><strong><span style="font-weight: 400;">If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</span></strong></p></div>
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Why This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
As Databricks continues our rapid growth, we strive to maintain a culture as open and transparent as it was in Databricks’s early days. Making sure employees have regular access to our CEO and co-founders to hear directly about our vision and priorities helps our employees forge a connection between Databricks priorities and their daily work.
Positive Vision for the Future
Databricks’ culture principles are derived from an internal study of the behaviors that have led to high impact work at Databricks. These values have a direct impact on company culture and play a large part in connecting teams across the organization. We believe in being customer-obsessed, truth-seeking, operating from first principles, having a bias for action, and putting Databricks first. Our co-founders are fully involved in day-to-day operations, including business and technical reviews, working alongside our team members to ensure that we are always aligned with our values.
Alignment of Values
Databricks’ CEO and Co-founder, Ali Ghodsi leads by example with a focus on truth-seeking and first principles thinking, two of Databricks’ core values that stay true to Databricks’s origins in academia. He champions the importance of data and reason to question biases and inform decisions. Ali remains hands-on with research and development and hosts company-wide weekly all hands, with a CEO “ask me anytime” session at the beginning of every agenda. His transparency and accessibility are core to the open and collaborative culture of Databricks.
Respect
At Databricks, we cultivate an environment where all employees can bring their unique selves and are empowered to do the best work of their careers. To ensure all voices are heard and ideas are valued, we conduct annual culture and pulse surveys and host all-hands Q&As to collect feedback from all employees. We then report back to Databricks on the specific changes implemented from the feedback collected to ensure employees feel heard and that their feedback is valued. In addition, we invest in our seven Employee Resource Groups (ERGs) that offer support and employee engagement events for individuals from underrepresented backgrounds and allies.
Killer Outcomes
Databricks prioritizes offering an exceptional employee experience by investing in tools, workspaces, and community-building. Our collaboration-first, hybrid model offers flexibility with in-person touchpoints like our annual employee kickoff, weekly CEO all-hands with happy hours, and monthly team building budgets. We are especially focused on maintaining a culture of transparency, honesty, and trust, with leaders actively engaging across channels like Slack and all hands while also championing inclusion efforts through ERG sponsorship. These initiatives help our team feel connected, valued, and empowered to do their best work.
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