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Director, Sales Engineering

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Mexico City, Mexico; Sao Paulo, Brazil
Commercial & Mid-Market Sales Engineering
This position may no longer be active.View all open positions at Datadog

About the Role

At Datadog, a Most Loved Workplace® certified employer in the Technology space, Observe, Secure, and Optimize Modern Cloud Infrastructure at Scale.

<p>Datadog is looking for a results-driven Director of Sales Engineering to hire and lead Sales Engineering Managers and their teams in our Commercial segment, driving new logo acquisition across the LATAM region. As a member of the regional Sales Engineering leadership team, you will partner with Sales, Product, and Marketing counterparts to power a high-velocity go-to-market motion, helping prospective customers quickly evaluate Datadog and adopt our platform across Observability and Security.</p>

<p>In this role, you will develop and lead frontline managers responsible for teams of Sales Engineers that will deliver professional, value-based technical presentations, product demonstrations, and efficient proof-of-value (POV) engagements at the pace a Commercial motion demands. You’ll act as a force multiplier for your managers coaching them on people leadership, repeatable team execution, and pipeline conversion, while engaging directly on strategic accounts and high-impact new logo opportunities where Leadership involvement accelerates the win.</p>

<p><strong>What You’ll Do:</strong></p>

<p>Leadership & Team Development</p>

<ul>

<li>Lead a team of frontline Sales Engineering Managers and their SEs across the region; serve as a second-line manager responsible for team health, growth, and technical execution</li>

<li>Conduct regular 1:1s, regional team meetings, and performance review and development planning cycles for both managers and, where appropriate, ICs</li>

<li>Guide manager performance, facilitate coaching, and develop succession paths within the regional leadership bench</li>

<li>Build regional leadership capability in hiring, onboarding, and deal execution, partnering with Recruiting on hiring targets and pipeline health</li>

</ul>

<p>Strategic Sales Partnership</p>

<ul>

<li>Partner with Sales leadership to translate the Datadog value proposition into regional execution, aligning technical engagement with account priorities</li>

<li>Maintain close involvement in top customer opportunities, acting as a technical escalation point and executive sponsor where needed</li>

<li>Ensure your team is proficient across Datadog’s product suite and current on new features, the competitive landscape, and industry trends</li>

<li>Relay structured customer feedback to Product Management and Marketing to inform the roadmap</li>

</ul>

<p>Process & Operational Excellence</p>

<ul>

<li>Lead internal projects and initiatives that improve regional execution — cross-functional enablement, team processes, and OKR delivery</li>

<li>Drive documentation, process evolution, and team-wide competency development, including evaluation and POV consistency</li>

<li>Track regional KPIs, productivity, and pipeline coverage, and partner with Director-level leadership on planning and merit cycles</li>

</ul>

<p>Cross-functional Collaboration</p>

<ul>

<li>Represent Sales Engineering in cross-department planning with Customer Success, Product, Technical Post Sales, Marketing, and Engineering, ensuring smooth handoffs and a unified customer experience</li>

<li>Develop a close working relationship with Datadog implementation partners in the LATAM region to ensure continuity between pre and post sales activities</li>

<li>Build trusted working relationships with GTM peers across the region</li>

</ul>

<p><strong>Who You Are:</strong></p>

<ul>

<li>10+ years of experience in Sales Engineering, Solutions Architecture, or a similar technical pre-sales role, with multiple years in a SE management second line leader position.</li>

<li>Prior people management experience required; second-line management experience strongly preferred, or demonstrated readiness to step into a second-line role</li>

<li> Experience in the cloud, SaaS, or IT infrastructure space, with a strong understanding of monitoring, observability, and/or security solutions</li>

<li>Track record of developing managers and ICs, and of recruiting and retaining strong technical talent</li>

<li>Proven ability to meet or exceed revenue and KPI targets through your team</li>

<li> Comfortable getting in the field to support top accounts and complex deal cycles</li>

<li>Able to travel via auto, train, or air up to 40% of the time</li>

<li>Ability to articulate complex technical concepts and corresponding business outcomes in simple, impactful terms, with excellent written and verbal communication skills</li>

<li> Familiarity with MEDDICC, Command of Message (CoM), or similar sales methodologies</li>

<li>Must be proficient in English, Portuguese and ideally Spanish </li>

</ul>

<p><strong>Benefits and Growth</strong></p>

<ul>

<li>Best-in-breed onboarding</li>

<li>Generous global benefits</li>

<li> Intra-departmental mentor and buddy program for in-house networking</li>

<li>New hire stock equity (RSUs) and employee stock purchase plan (ESPP)</li>

<li>Continuous professional development, leadership programs (including Manager Fundamentals and MAX), and clearly defined career pathing within Sales Engineering leadership</li>

<li>An inclusive company culture, able to join our Community Guilds and Inclusion Talks</li>

</ul>

<p>Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.</p><div class="content-conclusion"><hr>

<p><strong>About Datadog: </strong></p>

<p>Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on <a href="https://www.instagram.com/datadoghq/?hl=en" target="_blank">Instagram</a>, <a href="https://www.linkedin.com/company/Datadog" target="_blank">LinkedIn,</a> and <a href="https://learn.datadoghq.com/" target="_blank">Datadog Learning Center. </a></p>

<hr>

<p data-renderer-start-pos="215"><strong data-renderer-mark="true">Equal Opportunity at Datadog:</strong></p>

<p>Datadog is proud to offer <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">equal employment opportunity</a> to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our <a href="https://www.datadoghq.com/legal/candidate-legal-notices/" target="_blank">Candidate Legal Notices</a> for your reference. </p>

<p>Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete <a href="https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform" target="_blank">this form</a>. This form is for accommodation requests only and cannot be used to inquire about the status of applications. </p>

<p data-renderer-start-pos="662"><strong data-renderer-mark="true">Privacy and AI Guidelines:</strong></p>

<p data-renderer-start-pos="662">Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s <a class="c-link" href="https://www.datadoghq.com/legal/applicant-candidate-privacy/" target="_blank" data-stringify-link="https://www.datadoghq.com/legal/applicant-candidate-privacy/" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice</a>. For information on our AI policy, please visit <a href="https://www.datadoghq.com/legal/interviewing-at-Datadog-ai-guidelines/" target="_blank">Interviewing at Datadog AI Guidelines</a>.</p></div>

Want to learn more about what it's like to work at Datadog? View our full profile.

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Frequently Asked Questions About Working at Datadog

Common questions candidates ask about this role and Datadog's workplace

Datadog is a leading Cloud company that provides monitoring and analytics solutions. The company operates a global presence with headquarters in New York serving as the primary operational base for key executive leadership and corporate functions including engineering, product, sales, and executive leadership. Datadog maintains additional offices across the Americas in Boston, Denver, San Francisco, and throughout the USA, Canada, Mexico, and South America.

Please review the specific job listing or contact Datadog's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Datadog is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial Benefits, Health & Wellness, Work-Life Balance, Community & Growth. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Collaborative Problem-Solving and Ownership Mentality and Continuous Learning Culture.

The company has committed to inclusive practices including: Empower Ownership and Accountability and Champion Diversity, Inclusion, and Belonging.

Datadog has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Datadog currently has 406 open positions. They are hiring across departments like Dev Eng, Corporate Marketing & Comms, Enterprise Sales. You can view all current openings at certcheck.mostlovedworkplace.com/companies/datadog/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Datadog's recruiting team for specific details on this role's process.

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