What makes Delt different from traditional outsourcing companies?

Delt is built on the belief that keeping services local matters. Unlike traditional outsourcing models, we don't extract profit at the expense of public sector organisations. Instead, we operate collaboratively with our partners, retaining skills, knowledge, and investment within communities. Our shared services model ensures that all organisations benefit equally, and we're accountable to the public interest, not to distant shareholders.

What is the interview process like at Delt?

Our interview process is designed to be relaxed and informal for most roles. Typically, you'll meet with about three people from the team in a conversational setting. For senior positions, there may be multiple interview panels to ensure thorough assessment. We focus on understanding your values, experience, and passion for public sector service.

Does Delt offer flexible working?

Yes, absolutely. Delt has offered hybrid work and flexible working arrangements well before the pandemic became common. We understand that people have lives outside work, and we actively support compressed working hours, flexible scheduling, and the ability to work from home. We believe this flexibility makes us better at what we do.

What opportunities are there for career development?

We're committed to continuous professional development. All employees have regular monthly 1-on-1s with their line managers to discuss growth and development. We invest in training programs, leadership development, and skill enhancement. We believe in developing talent internally and supporting colleagues to achieve their career aspirations.

What is Delt's approach to wellbeing and mental health?

Wellbeing is central to our culture. We provide comprehensive mental health support, regular wellness programs, and create space for open conversations about health and emotional wellbeing. Our approach recognises that healthy, supported colleagues do better work and live better lives.

How does Delt contribute to the community?

Community involvement is part of who we are. We encourage volunteering, participate in local initiatives, and support charities and food banks in the areas we serve. Our team members are empowered to contribute to their communities, and we provide time and resources to support this.

MLW Certified 2025

Delt Shared Services

Shared services for the public good, locally rooted and collaboratively built.

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Founded 2014

Derriford Business Park, Plymouth, United Kingdom

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About Delt Shared Services

Delt Shared ServicesFounded 2014

We are a public owned but privately operated company that was founded in 2014 by our shareholders, Plymouth City Council and the NHS Devon Integrated Care Board. Organisations who work in the public interest, often without much recognition, make up much of our client and partner base. We seek to build long term, collaborative relationships for the benefit of the whole public interest sector. Running complex back-office operations is not part of core business for many organisations. Head teachers want to educate children, clinicians want to treat patients, firefighters want to rescue people. Nobody really went into these professions to worry about payroll, IT, HR, estates management or any of the other support services Delt provide. These back-office functions are what we do well, to let others focus on their core mission. At some point in our lives we, almost, all need to call on public interest support services and the ability to work with such organisations is not just a business opportunity, it’s the whole reason we exist.

1 Certifications & Awards

Certified Since 2025 · Featured across multiple industry recognitions

2025

Certified Most Loved Workplaces® 2025

Verified

2025

Most Loved Workplace® certifications are based on the SPARK model assessment of employee sentiment across 5 pillars.

Our Mission

Delt Shared Services exists to help people do amazing things by delivering exceptional back-office operations for public sector organisations. We believe that keeping services local matters, and we challenge traditional outsourcing models by retaining skills, knowledge, and investment within the communities we serve. Our collaborative approach ensures that no organisation profits at the expense of others.

What Sets Us Apart

Mission-Driven Impact

We enable public sector heroes—teachers, clinicians, firefighters—to focus on what they do best by handling complex back-office operations with expertise and care.

Collaborative Partnership Culture

Built on long-term relationships with organisations in the public interest, we work together as genuine partners invested in collective success and societal benefit.

Purpose-Built Excellence

Founded by Plymouth City Council and NHS Devon ICB, we're uniquely positioned to understand and serve the public sector with authenticity, accountability, and shared values.

SPARK Culture Insights

85/100

Why is Delt Shared Services a Most Loved Workplace®?

(Based on the 5-Pillar SPARK Assessment)

One of the joys of Delt is that it has always known exactly what it is for. We have a set of very clear, well understood strategic objectives that have remained constant and are widely shared. The same is not true of many organisations. Because these objectives are strategic in nature, sometimes it’s difficult to tie them up with everyday priorities, which change regularly. To try and make things…

Our Culture

The lived experience at Delt Shared Services

Genuine Collaboration Over Competition

Teams work together across the organisation and with partner agencies, celebrating shared wins and collectively solving problems. There's a real sense that we're in this together, not competing for resources or recognition.

Connection Through Regular Conversations

Monthly 1-on-1s with managers aren't a checkbox—they're a genuine space where growth, concerns, and ideas are discussed. These conversations build trust and ensure every person knows they matter and are supported.

Life-Centric Work Approach

Flexible and compressed hours mean you can integrate work around your life, not squeeze life around work. Whether it's school pickups, caring responsibilities, or personal pursuits, the organisation actively supports a healthy balance.

Continuous Learning as a Way of Life

Learning opportunities, skill development, and professional growth are woven into the everyday experience. Colleagues are encouraged to develop, experiment, and bring new ideas to their work.

Community Service Beyond the Organisation

Volunteering and community involvement are actively supported and encouraged. Teams regularly contribute to local charities and food banks, living out the organisation's commitment to the public good.

Psychological Safety and Openness

People feel safe to share ideas, concerns about mental health, and challenges. There's a culture of openness where vulnerability is met with support, not judgment, and conversations about wellbeing are normalised.

Our Culture DNA

The core values that drive Delt Shared Services

collaborativepurposefulsupportiveflexibleinclusivetransparentdevelopment-focusedcommunity-mindedaccountableinnovativerespectfulempowering

Life at Delt Shared Services

Love Profile

The personality of our workplace

Purpose Over Profit

Every team member understands they're not just processing payroll or managing IT—they're enabling frontline heroes to save lives, educate children, and serve communities.

Collaborative Spirit

We celebrate teamwork across departments and with partner organisations, knowing that shared success in the public interest sector requires genuine partnership and mutual respect.

Recognised Stewardship

Our team takes pride in being trusted stewards of critical support services, delivering excellence and reliability so others can focus on their core missions with confidence.

Delt Shared Services team celebrating success and building strong workplace culture together

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Most Loved Workplace® Pledge

Our commitment to building a loved place to work.

At Delt, being a Most Loved Workplace® isn't just recognition—it's a reflection of our daily commitment to each other and the communities we serve. We believe that when people feel genuinely valued, supported, and aligned with a purpose greater than themselves, they do extraordinary work. That's what drives us to continuously create an environment where every colleague can thrive, grow, and make a real difference.

Our Commitments

Systemic Collaboration

We commit to building genuinely collaborative relationships across all our partnerships, where every organisation's voice is valued and no one profits at the expense of others. Collaboration drives better outcomes for the public services and communities we serve.

Genuine Care for Our People

We pledge to invest in the wellbeing, development, and work-life balance of every team member. Through flexible working, mental health support, continuous learning opportunities, and meaningful 1-on-1s with managers, we create an environment where people feel genuinely valued and supported.

Alignment of Values

We commit to ensuring that our actions consistently reflect our stated values of putting customers and the public interest first. Our values aren't decorations on a wall—they guide every decision we make and how we interact with colleagues and partners.

Respect for Every Individual

We pledge to create an inclusive, respectful workplace where every person is heard, valued, and empowered to contribute their best work. We celebrate diversity, support mental health, and build a culture where differences strengthen us.

Killer Outcomes for Public Services

We commit to delivering exceptional, outcomes-focused service that genuinely makes a difference. By removing administrative burden from front-line public sector workers, we enable them to focus on what truly matters—serving their communities.

Benefits & Perks

Health & Wellness

Comprehensive health insurance coverage
Mental health support and counselling services
Wellness programs and fitness initiatives
Occupational health services
Regular wellbeing conversations and check-ins

Work-Life Balance

Hybrid working arrangements
Flexible and compressed working hours
Generous paid leave including vacation and sick leave
Parental leave support
Time for community volunteering

Learning & Development

Continuous professional development opportunities
Training and skill development programs
Leadership development initiatives
Tuition reimbursement
Access to learning resources and courses

Financial

Competitive salary packages
Pension scheme contributions
Performance-based bonuses
Life assurance

Community & Social

Monthly 1-on-1 meetings with line managers
Team building and social events
Volunteering opportunities
Community involvement programs
Inclusive workplace culture

Leadership

Daniel Fletcher

Senior Leadership Team

Latest News & Stories

Updates from the Delt Shared Services team

2024

Creating Space for Mental Health Conversations

Delt Shared Services prioritises mental health awareness and creates supportive environments for open discussions about wellbeing.

2024

Promoting Healthy Hearts at Work

Our commitment to employee wellness extends to cardiovascular health initiatives and preventative health programs.

2024

Empowering Growth Through Learning

Delt invests in continuous development opportunities, recognising that learning is essential to both personal and organisational success.

2024

Promoting Sustainable Travel at Delt

Our sustainability initiatives include encouraging eco-friendly commuting and reducing our environmental impact.

2024

Delt Expands Public Sector Reach with £60M North Somerset Partnership

The partnership cements Delt's status as a regional powerhouse in public sector delivery, expanding support to over 250 organisations across 400 sites.

Open Positions

Join us in building the future

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Don't see a perfect fit?

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Frequently Asked Questions about Delt Shared Services

Common questions about working at Delt Shared Services, their culture, and benefits.

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