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Delt Shared Services office culture
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Delt Shared Services

Shared services for the public good, locally rooted and collaboratively built.

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Delt Shared Services
Founded 2014
Derriford Business Park, Plymouth, United Kingdom
230
Profile last updated: July 2026

About Delt Shared Services

Delt Shared ServicesFounded 2014

We are a public owned but privately operated company that was founded in 2014 by our shareholders, Plymouth City Council and the NHS Devon Integrated Care Board. Organisations who work in the public interest, often without much recognition, make up much of our client and partner base. We seek to build long term, collaborative relationships for the benefit of the whole public interest sector. Running complex back-office operations is not part of core business for many organisations. Head teachers want to educate children, clinicians want to treat patients, firefighters want to rescue people. Nobody really went into these professions to worry about payroll, IT, HR, estates management or any of the other support services Delt provide. These back-office functions are what we do well, to let others focus on their core mission. At some point in our lives we, almost, all need to call on public interest support services and the ability to work with such organisations is not just a business opportunity, it’s the whole reason we exist.

Quick Facts

  • IndustryDelt Shared Services
  • Founded2014
  • HeadquartersDerriford Business Park, Plymouth
  • Certifications1

What Sets Us Apart

Mission-Driven Impact

We enable public sector heroes—teachers, clinicians, firefighters—to focus on what they do best by handling complex back-office operations with expertise and care.

Collaborative Partnership Culture

Built on long-term relationships with organisations in the public interest, we work together as genuine partners invested in collective success and societal benefit.

Purpose-Built Excellence

Founded by Plymouth City Council and NHS Devon ICB, we're uniquely positioned to understand and serve the public sector with authenticity, accountability, and shared values.

Our Culture

The lived experience at Delt Shared Services

Genuine Collaboration Over Competition

Teams work together across the organisation and with partner agencies, celebrating shared wins and collectively solving problems. There's a real sense that we're in this together, not competing for resources or recognition.

Connection Through Regular Conversations

Monthly 1-on-1s with managers aren't a checkbox—they're a genuine space where growth, concerns, and ideas are discussed. These conversations build trust and ensure every person knows they matter and are supported.

Life-Centric Work Approach

Flexible and compressed hours mean you can integrate work around your life, not squeeze life around work. Whether it's school pickups, caring responsibilities, or personal pursuits, the organisation actively supports a healthy balance.

Continuous Learning as a Way of Life

Learning opportunities, skill development, and professional growth are woven into the everyday experience. Colleagues are encouraged to develop, experiment, and bring new ideas to their work.

Community Service Beyond the Organisation

Volunteering and community involvement are actively supported and encouraged. Teams regularly contribute to local charities and food banks, living out the organisation's commitment to the public good.

Psychological Safety and Openness

People feel safe to share ideas, concerns about mental health, and challenges. There's a culture of openness where vulnerability is met with support, not judgment, and conversations about wellbeing are normalised.

Our Culture DNA

The core values that drive Delt Shared Services

collaborativepurposefulsupportiveflexibleinclusivetransparentdevelopment-focusedcommunity-mindedaccountableinnovativerespectfulempowering

Frequently Asked Questions about Delt Shared Services

Common questions about working at Delt Shared Services, their culture, and benefits.

Delt is built on the belief that keeping services local matters. Unlike traditional outsourcing models, we don't extract profit at the expense of public sector organisations. Instead, we operate collaboratively with our partners, retaining skills, knowledge, and investment within communities. Our shared services model ensures that all organisations benefit equally, and we're accountable to the public interest, not to distant shareholders.

Our interview process is designed to be relaxed and informal for most roles. Typically, you'll meet with about three people from the team in a conversational setting. For senior positions, there may be multiple interview panels to ensure thorough assessment. We focus on understanding your values, experience, and passion for public sector service.

Yes, absolutely. Delt has offered hybrid work and flexible working arrangements well before the pandemic became common. We understand that people have lives outside work, and we actively support compressed working hours, flexible scheduling, and the ability to work from home. We believe this flexibility makes us better at what we do.

We're committed to continuous professional development. All employees have regular monthly 1-on-1s with their line managers to discuss growth and development. We invest in training programs, leadership development, and skill enhancement. We believe in developing talent internally and supporting colleagues to achieve their career aspirations.

Wellbeing is central to our culture. We provide comprehensive mental health support, regular wellness programs, and create space for open conversations about health and emotional wellbeing. Our approach recognises that healthy, supported colleagues do better work and live better lives.

Community involvement is part of who we are. We encourage volunteering, participate in local initiatives, and support charities and food banks in the areas we serve. Our team members are empowered to contribute to their communities, and we provide time and resources to support this.

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.