Most Loved Workplace® Certified JobStrategic Account Manager - South Central
Assessed by Most Loved Workplace®About the Role
At Foundation Medicine, Inc., a Most Loved Workplace® certified employer in the Healthcare space.
The Strategic Account Manager (SAM) will act as the dedicated account leader, driving Illumina’s business growth and fostering strong partnerships with designated leading international research centers and industrial customers. As a senior member of the cross-functional account team, the SAM will oversee the delivery of Illumina’s technology, services, and support for one or more named accounts. This role is pivotal in building and maintaining a seamless partnership with customers to maximize adoption and utilization of Illumina products, financial performance and business growth, customer satisfaction, and product and technology development and optimization. The SAM will set strategic goals for the account team, provide feedback, and ensure effective communication between Illumina and the customer. By aligning customer objectives with Illumina’s solutions, the SAM will manage both the relationship and the deployment of resources to achieve mutual success.
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Requirements
- Strong technical background in molecular biology or genomics is required.
- Consistent track record of exceeding sales quotas and driving significant revenue growth, with demonstrated success in managing complex, high-value accounts.
- Proven ability to engage and influence at the C-suite level, both internally and with customer organizations.
- Excellent listening, time management, organizational and interpersonal skills.
- Strong negotiation skills including experience with high value capital equipment.
- Detail-oriented and committed to exceptional service.
- Field travel up to 50-60%, including national and regional meetings and tradeshows.
- Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years of experience; or equivalent experience.
Benefits
- Healthcare Strength — Health coverage includes comprehensive medical (HMO/PPO), dental, vision, mental health, life, and disability insurance with options such as FSAs/HSAs and wellness resources.
- Leave & Time Off Breadth — Time-off programs include flexible schedules and remote work, PTO or flexible time off, paid holidays and sick leave, and volunteer time. Company-wide shutdowns during summer and winter add additional paid time away.
- Parental & Family Support — Family-focused programs include fertility assistance, adoption assistance, and reproductive health support alongside family medical leave. Paid parental leave is provided, with specifics varying by country and employment status.
- Access to genomics sequencing.
- Retirement benefits.
- Paid time off.
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