Most Loved Workplace® Certified Job

Account Manager

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Partner Success

Full-time

Mid-level

About the Role

At FreeWill, a Most Loved Workplace® certified employer in the Internet/E-Commerce space.

FreeWill is seeking an Account Manager to join the Partner Success team to play an integral role in accelerating our work supporting nonprofits (large and small) across the country. Work across FreeWill to represent nonprofit partner needs and help shape how FreeWill builds and delivers value. Communicate with partners about new FreeWill developments and proactively offer value.

Want to learn more about what it's like to work at FreeWill? View our full profile.

Requirements

2+ years experience working on a SaaS customer success team, managing clients, and handling negotiations and/or in the nonprofit fundraising space is strongly preferred.

Benefits

Immense personal and professional satisfaction
Flexible time off
Inclusive, diverse, equitable, and accessible workplace

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Why This Is a Most Loved Workplace® Certified Job

Systemic Collaboration

Our employees have a positive vision for the future because every day they show up to work and build things that help nonprofits raise money. They can directly see the impacts of their work shifting money into high-impact organizations.

Positive Vision for the Future

FreeWill values of kindness, courage, focus and joy are aligned with our employees because they want to show up every day to do work that matters toward a clear goal, be treated well by colleagues, and celebrate wins, big and small.

Alignment of Values

They are very transparent with the team and act on feedback they receive. For example, when they heard from employees that there wasn’t enough clarity on our strategy, they started providing a bi-weekly update in our all-team meeting to make sure that employee’s had that focus.

Respect

We do a monthly Ask Me Anything with our co-CEOs where employees anonymously submit questions, ideas and feedback and the co-CEOs spend an hour responding to them live. We do regular pulse surveys and an annual engagement survey to create additional anonymous ways for people to raise concerns and share ideas and feedback.

Killer Outcomes

Employees at FreeWill collaborate by working together to build, design, and roll out products that help nonprofits raise money. We have brainstorm sessions, collaborative decision “gate” meetings, and use Slack to be in regular communication about projects.

Certified for: Certified Most Loved Workplaces® 2024

Frequently Asked Questions About Working at FreeWill

Common questions candidates ask about this role and FreeWill's workplace

FreeWill is an award-winning, social-good startup that has partnered with 1450+ nonprofits who support our mission while raising more than $9B in bequests to charities since we were founded in 2017. We’ve been featured in the New York Times, Forbes, Oprah’s magazine, and our co-CEOs have even been named to Town & Country’s “Top 50 Philanthropists” list. All of this is because we’ve figured out how to make some powerful (but complicated!) ways to donate much easier and more accessible. Our products make things easier for the donors who want to change the world and for nonprofits doing heroic work around the planet.

Please review the specific job listing or contact FreeWill's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

FreeWill is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

For this role specifically, benefits include: Immense personal and professional satisfaction, Flexible time off, Inclusive, diverse, equitable, and accessible workplace. You can view more details on their CertCheck profile.

Working at FreeWill involves collaborating with a dedicated team in a dynamic environment.

As an organization recognized for its culture, FreeWill values respect, inclusivity, and a positive environment for all employees.

They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Certified Most Loved Workplaces® 2024.

FreeWill currently has 5 open positions. They are hiring across departments like Partner Success, R&D. You can view all current openings at certcheck.mostlovedworkplace.com/companies/freewill/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact FreeWill's recruiting team for specific details on this role's process.