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Director, Applied Science

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New York City, New York
Research

About the Role

At Garner Health, a Most Loved Workplace® certified employer in the Healthcare space, Transform healthcare by connecting patients with the best doctors through data-driven insights..

<div class="content-intro"><h2><strong>What you’ll be part of</strong></h2>

<p>Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.</p>

<p>The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.</p></div><h3><strong>About the role:</strong></h3>

<p>We are seeking an exceptional Director of Applied Science to lead Garner Health Intelligence (GHI). The backbone of all of Garner’s products, GHI is responsible for Garner’s best-in-class doctor rankings across every medical subspecialty, as well as other foundational data assets. GHI is also the product owner of Garner Insights, the enterprise data platform that we sell to healthcare providers. Our members and customers rely on this work to answer hard questions: Which doctors are truly high quality? What will their care cost? Which providers are driving poor outcomes in a given network? The quality of those answers is determined by the algorithms your team builds. </p>

<p>This is not an Applied Science function charged with advising the business; you will own the business. You will set the technical direction, build and develop a world-class team, own the production systems end-to-end, and answer for both the outcomes and the commercial results they drive. You’ll manage a team of applied scientists, clinical researchers, and product managers, and will work closely with data and ML Ops engineering.  The closest analog outside healthcare is the head of a quantitative trading group at a top hedge fund — someone who has done the work themselves and has since built and led the organization that does it at scale.</p>

<h3><strong>Where you will work:</strong></h3>

<p>This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. </p>

<h3><strong>What you will do:</strong></h3>

<ul>

<li>Lead a team of applied scientists and clinical researchers to build and evolve Garner’s foundational doctor-ranking and other doctor categorization algorithms </li>

<li>Own the roadmap and standards for Garner Health Intelligence</li>

<li>Build, lead, and develop the GHI organization across Applied Science, Clinical Research, and Garner Insights, hiring and growing both ICs and managers</li>

<li>Be accountable for the business results of GHI, including the success of our rankings in improving healthcare cost and quality, as well as the commercial performance of Garner Insights</li>

<li>Stay close enough to the work to personally shape the hardest, most ambiguous problems — setting the objective functions, tradeoffs, and decision frameworks the team builds against</li>

<li>Decide where to invest, from machine learning to optimization to heuristics to simpler methods, and direct the team's effort to where it moves Garner Health most</li>

<li>Partner with the executive team and cross-functional leaders across Product, Engineering, Clinical, and Commercial to align GHI with company strategy</li>

<li>Build a deep understanding of the healthcare economy and Garner's place in it, and represent GHI at the highest level inside and outside Garner Health</li>

</ul>

<h3><strong>The ideal candidate has:</strong></h3>

<ul>

<li>7+ years of experience in applied science, quantitative research, machine learning, or a closely related field, including significant time spent personally building algorithmic systems; a relevant advanced degree is preferred</li>

<li>A track record of running an algorithms-driven organization as a business — owning both the technical results and the accountability for them (for example, leading a quantitative research group at a hedge fund, or an algorithms or ML organization at a top technology company)</li>

<li>Management experience, including managing managers and scaling a high-performing technical team through hiring, development, and performance management</li>

<li>Deep quantitative and applied problem-solving skills, with the judgment to set the standard for how a large organization defines metrics and selects methods</li>

<li>Recognized technical authority, with the credibility to lead scientists who are experts in their own right</li>

<li>Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods — and in knowing when each is worth the investment</li>

<li>Executive communication skills, with a track record of driving alignment across an organization and with its leadership and board</li>

<li>A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback</li>

</ul>

<h3><strong>Technologies we use: </strong></h3>

<ul>

<li>Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment.</li>

</ul>

<p>This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.</p>

<h3><strong>Compensation Transparency:</strong></h3>

<p>The target total comp (inclusive of base + bonus) range for this position is $439,000 - $460,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.</p><div class="content-conclusion"><div>

<h3><strong>Fraud and Security Notice: </strong></h3>

<p>Please be aware of recent job scam attempts. Our recruiters use <a href="http://getgarner.com/">getgarner.com</a> and <a href="garnerhealth.com">garnerhealth.com</a> email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement <a href="https://www.ic3.gov/Home/ComplaintChoice">here</a> and to <a href="mailto:candidateprotection@getgarner.com">candidateprotection@garnerhealth.com</a>.</p>

<h3><strong>Equal Employment Opportunity:</strong></h3>

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

<p>Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at <a href="mailto:talent@getgarner.com">talent@garnerhealth.com</a>. </p>

</div></div>

Want to learn more about what it's like to work at Garner Health? View our full profile.

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Frequently Asked Questions About Working at Garner Health

Common questions candidates ask about this role and Garner Health's workplace

Garner Health helps employers and members find high-quality in-network doctors and lower the total cost of care.

Please review the specific job listing or contact Garner Health's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Garner Health is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance, Professional Development, Financial & Retirement, Workplace Culture. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Transparent Candor and Mission-Driven Purpose and Collaborative Excellence.

The company has committed to inclusive practices including: Prioritize Mission-Driven Work and Foster Transparent Communication.

Garner Health has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Garner Health currently has 75 open positions. They are hiring across departments like Revenue, Business Development, Client Success. You can view all current openings at certcheck.mostlovedworkplace.com/companies/garner-health/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Garner Health's recruiting team for specific details on this role's process.

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