Most Loved Workplace® Certified Job

Product Manager

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

London, UK

Product

Full-time

About the Role

At GWI, a Most Loved Workplace® certified employer in the Technology space, Human insight that makes AI smarter, more reliable, and grounded in truth.

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Product Manager to play a key role in our User Management (Revenue & Enablement) team in London. As our Product Manager you'll own the systems that make GWI's subscription and consumption business run, such as billing, metering, user plans, feature access, product analytics and user messaging. It's the layer everything else sits on. Get it right and GWI can price, package and sell in new ways. Two big pieces of work sit at the heart of this role. The first is billing for our consumption products, which is an area we're actively developing, and one you'll help shape. The second is making our internal tools talk to each other properly, so user data flows consistently between them and Salesforce, and everyone across the business is working from the same picture. Most of your stakeholders are internal - Revenue Operations, Finance, Business Intelligence, Client Success and Engineering - with some direct client contact along the way. You'll lead one squad of front-end and back-end engineers and a designer, alongside the PM and Engineers in our sister squad, Identity & Access - together you cover the whole of User Management.

Want to learn more about what it's like to work at GWI? View our full profile.

Requirements

You've shipped products at a B2B company
You've built complex roadmaps with cross-functional dependencies, and you can balance multiple priorities without losing the plot
You make informed decisions at pace, even when the picture isn't complete
You're a strong problem solver, negotiator and influencer — you get alignment without needing authority
You explain complex things clearly to very different audiences: execs, engineers, customers
You ask questions and draw knowledge out of your team to find the right engineering and design solutions
You make informed decisions at pace, even when the picture isn't complete, and you're happy taking a big initiative and running with it
Bonus points if you've worked with Salesforce before, or with tools that need to sync data between systems and internal user management systems.

Benefits

You'll work on how GWI packages its consumption products - commercial problems with real weight behind them
Your squad owns infrastructure the whole company depends on, so the work gets noticed
You'll build relationships across the business, from Finance to Engineering to the Exec team
You'll learn from a senior PM who knows this space, with room to run your own squad your way

Prefer to apply on the company's career site?

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Lightbulb Innovation Through Bold Thinking

Users Collaborative Respect

HelpCircle Curiosity-Driven Inquiry

Zap Ownership and Agency

Globe Real Connection to Purpose

Frequently Asked Questions About Working at GWI

Common questions candidates ask about this role and GWI's workplace

Get analyst-quality consumer insights at AI speed. GWI puts trusted human data from 50+ markets at your fingertips to power smarter decisions.

Please review the specific job listing or contact GWI's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

GWI is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Work-Life & Flexibility, Professional Development, Compensation & Equity, Wellbeing & Support. For this role specifically, benefits include: You'll work on how GWI packages its consumption products - commercial problems with real weight behind them, Your squad owns infrastructure the whole company depends on, so the work gets noticed, You'll build relationships across the business, from Finance to Engineering to the Exec team, You'll learn from a senior PM who knows this space, with room to run your own squad your way. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Innovation Through Bold Thinking and Collaborative Respect and Curiosity-Driven Inquiry.

The company has committed to inclusive practices including: Inclusive Ownership Through Equity and Authentic Flexibility and Work-Life Balance.

GWI has a supportive and collaborative culture, recognized as a loved place to work by its team members.

GWI currently has 14 open positions. They are hiring across departments like People & Culture, Product, Research & Insight. You can view all current openings at certcheck.mostlovedworkplace.com/companies/gwi/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact GWI's recruiting team for specific details on this role's process.