Director, Lending Decision Systems

… strategies from every corner of Happen Bank are communicated transparently and consistently. For example, biweekly town halls connect the dots strategically and tactically and are led by CEO Scott Sanborn and other executive leaders. LC also offers a lot of cross-functional growth opportunities for employees, along with career maps that will help them lead a successful future at LC and beyond. LC also offers employees exposure and access to leaders within Happen Bank to enable them to build relationships and further boost opportunities for career and personal growth.

…we are continuously seeking individuals who are passionate about making a difference in people’s lives, particularly on their paths to financial stability. It’s easy to align company values with employee values when you both are striving towards the same goal, while also learning to embrace different perspectives and values based on different backgrounds, experiences and personalities.

… fostering an environment where people of all backgrounds and experiences are welcomed and respected. Leading by example, Scott ensures Happen Bank values are evident across employee involvement, hiring processes, development practices, and inclusive benefits. Scott also makes himself available to employees at all levels of Happen Bank as a resource and mentor, and leads the biweekly town halls with personality and investment.

… ensuring there is no “typical” LendingClub employee. We encourage everyone to use their voices and express their opinions by providing employee resources groups supporting women, LGBTQ+, Black, Asian, Latinx, Jewish, parent, and veteran team members that offer more ways to feel connected within our LendingClub community. We also have an immigration program, conduct diversity training, promote open collaboration around core company values, develop diversity statements and have above-industry-average stats when it comes to having an inclusive work culture.

… rallying around a centralized, company-wide mission and utilizing common platforms that streamline workflows and foster transparency. The LendingClub mission of helping everyday Americans achieve financial health touches every single work function, from technical products to customer service to executive administration. Fintech companies aren’t always known for being mission-driven, but LC walks the walk through a combination of industry-leading practices, a unique business model and a dedicated employee base. LC also ensures clear, organization-wide communication by hyper-focusing on two main platforms, to which all employees are held accountable.