Most Loved Workplace® Certified Job

Systems Operations Support Analyst

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Remote

Technical Services

About the Role

At Hungryroot, a Most Loved Workplace® certified employer in the Food & Beverage space, Your AI-powered personal assistant for healthy eating, customized to you..

<h2><strong>About Us</strong></h2>

<p>Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We act as your personal assistant for healthy living—getting to know your goals, lifestyle, and budget, and recommending and delivering healthy groceries, easy recipes, and essential supplements for you and your family.</p>

<p>It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. We believe food is the foundation of health, convenience should not mean compromise, and that everyone is unique in how they eat and live. That’s why we’re building a future in which healthy living is both easy and enjoyable.</p>

<p>Hungryroot is a distributed team of top talent across 28+ U.S. states. While we have a headquarters in New York City, our remote-first culture emphasizes collaboration, team-building, and flexibility. Expect regular virtual team events, strong ownership and accountability, and an annual company retreat.</p>

<h2><strong>About the Role</strong></h2>

<p>We are seeking a proactive Systems Operations Support Analyst to support our fulfillment platform and operational systems during off-hours. This role is responsible for monitoring production systems, investigating incidents, troubleshooting operational issues, and ensuring fulfillment operations continue running smoothly.</p>

<p>During your shift, you'll often be the primary engineering resource supporting the business. The ideal candidate is naturally curious, enjoys solving technical problems, and knows how to investigate issues across logs, databases, APIs, and application code before escalating when necessary.</p>

<p>The ideal candidate thrives on detailed execution, possesses strong foundational Python, JSON, and SQL skills, and can communicate complex technical issues clearly and concisely in English.&nbsp;</p>

Want to learn more about what it's like to work at Hungryroot? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users Genuine Human Connection

Zap Proactive Problem-Solving

Sun Positivity in Purpose

Eye Radical Transparency

Brain Continuous Learning Mindset

Target Mission-Driven Impact

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025

Frequently Asked Questions About Working at Hungryroot

Common questions candidates ask about this role and Hungryroot's workplace

Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We are your personal assistant for healthy living. We get to know your goals, lifestyle, and budget, and we recommend and deliver healthy groceries, easy recipes and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. Founded on the belief that food is the foundation of health, convenience should not mean compromise, and we’re all unique in how we eat and live, Hungryroot is building a future in which healthy living is easy and enjoyable.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Hungryroot is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Work-Life Balance, Professional Development, Financial & Equity, Lifestyle Benefits. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Genuine Human Connection and Proactive Problem-Solving and Positivity in Purpose.

The company has committed to inclusive practices including: Personalization Over Prescription and Transparency in Everything.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

Hungryroot currently has 6 open positions. They are hiring across departments like Fulfillment, Finance, Technology. You can view all current openings at certcheck.mostlovedworkplace.com/companies/hungryroot/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Hungryroot's recruiting team for specific details on this role's process.