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Senior Product Manager, Customer Operations

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92% of candidates apply because they are a Most Loved Workplace®
Hybrid, 2 Locations
Product & Design
Full-time
Senior

About the Role

At Imprint Payments, Inc. , a Most Loved Workplace® certified employer in the Finance space, Modern co-branded credit cards powering the world's biggest brands.

Own product direction for Customer Operations Engineering: build internal tools, automations, and AI-powered support experiences (CRM, IVR, Zendesk integrations). Drive roadmap, measure customer outcomes, partner with engineering, design, compliance, and brand teams, and use analytics and experimentation to iterate quickly.

Want to learn more about what it's like to work at Imprint Payments, Inc. ? View our full profile.

Prefer to apply on the company's career site?

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Zap Bias Toward Action
Users Collaborative Problem-Solving
Target Ownership Mentality
Lightbulb Innovation Through Humility
TrendingUp Continuous Growth Mindset

Frequently Asked Questions About Working at Imprint Payments, Inc.

Common questions candidates ask about this role and Imprint Payments, Inc. 's workplace

Meet the powerful, purpose-built co-branded products that seamlessly adapt to your brand.

Please review the specific job listing or contact Imprint Payments, Inc. 's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Imprint Payments, Inc. is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial & Wellness, Work Experience, Time Off & Travel, Equity & Growth. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Bias Toward Action and Collaborative Problem-Solving and Ownership Mentality.

The company has committed to inclusive practices including: Foster Optimistic Collaboration and Maintain Relentless Excellence.

Imprint Payments, Inc. has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Imprint Payments, Inc. currently has 7 open positions. They are hiring across departments like Engineering, Product & Design, Customer Operations. You can view all current openings at certcheck.mostlovedworkplace.com/companies/imprint-payments-inc/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Imprint Payments, Inc. 's recruiting team for specific details on this role's process.

Apply for Senior Product Manager, Customer Operations

Submit your application directly to the Imprint Payments, Inc. team. Let them know why you'd be a great addition to their loved place to work.

Imprint Payments, Inc.

Imprint Payments, Inc.

Finance
New York, New York, United States
Assessed by Most Loved Workplace®
View Company Profile

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