Most Loved Workplace® Certified JobRevenue Systems and Analytics Analyst (Hybrid)
Most Loved Workplace® Certified JobAbout the Role
At KnowBe4, a Most Loved Workplace® certified employer in the Computer Software space, Empower employees to make smarter security decisions every single day.
<div class="content-intro"><p>KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.</p></div><p><img style="max-width: 100%;"></p>
<p>The Revenue Systems and Analytics Analyst&nbsp; will work closely with leadership in Sales and Operations teams to ensure the business needs of our International sales teams are being met, and all sales processes are being optimized.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Develop, implement, and maintain scalable processes that ensure the smooth running of the International &nbsp;sales teams</li>
<li>Manage prospecting lists</li>
<li>Oversee any Sales-related process and/or system improvements and implementations</li>
<li>Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed</li>
<li>Coordinate with QA and the Technical writing team on the testing and documentation of developed solutions</li>
<li>Work alongside the Salesforce Configuration Team or third-party consultants for advanced Salesforce development</li>
<li>Other projects as needed in the Operations Department</li>
</ul>
<p><strong>Minimum Qualifications:</strong></p>
<ul>
<li>BA/BS in Business Administration or equivalent working experience</li>
<li>Experience with Gmail and Google Docs</li>
<li>Experience with MS Office (Word and Excel)</li>
<li>Experience with web browsers (Chrome, Internet Explorer, etc.)</li>
<li>Proficiency with Salesforce</li>
<li>Proficiency in system/workflow analysis</li>
<li>Salesforce Certified Administrator, a plus</li>
<li>Strong verbal and written communications</li>
<li>Excellent time management and organization skills</li>
<li>Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.</li>
<li>Ability to manage multiple projects at the same time in a fast-paced environment.</li>
<li>Team Player</li>
<li>Ability to work autonomously</li>
<li>Technically capable, good communication skills, and a desire to improve processes.</li>
</ul><div class="content-conclusion"><p><strong>Our Fantastic Benefits</strong></p>
<div class="gmail_default">We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit&nbsp;<a href="http://www.KnowBe4.com/careers/benefits" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.KnowBe4.com/careers/benefits&amp;source=gmail&amp;ust=1727463125306000&amp;usg=AOvVaw3gDeHkHPZYOcR3fRjLcL4_">www.KnowBe4.com/careers/benefits</a>.</div>
<p><em><span style="font-weight: 400;">Note: An applicant assessment and background check may be part of your hiring procedure.</span></em></p>
<p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.KnowBe4.com/careers/request-accommodation.</strong></p>
<p><span style="font-weight: 400;">No recruitment agencies, please.</span></p></div>
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Why This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
Every day at KnowBe4 is filled with celebrations. Birthdays, work anniversaries, sales goals, and company milestones are all reasons to celebrate, and we celebrate big. There are always streamers, party horns, and applause sounding around the offices, and special events call for special celebrations, such as trips to local theme parks. Our employees have a positive vision for our future because our culture is centered around our people; we cultivate an environment of happy employees who work hard together to reach company-wide goals. It’s no wonder we have been ranked a top workplace for the last six years in a row!
Positive Vision for the Future
KnowBe4’s employees, including our leadership, practice extreme ownership, radical transparency, and complete honesty. Through extreme ownership, employees totally own their sphere of responsibility and take full ownership over their area. When something goes wrong, no one passes the blame. Instead, everyone looks internally to see what they could have done better to prevent the issue. Through radical transparency, we have cultivated an environment of freedom and trust. By practicing complete honesty, employees feel comfortable sharing feedback and accepting it, and it allows our employees to be on the same page. These values are the foundation of our culture and people.
Alignment of Values
KnowBe4’s employees, including our leadership, practice extreme ownership, radical transparency, and complete honesty. Through extreme ownership, employees totally own their sphere of responsibility and take full ownership over their area. When something goes wrong, no one passes the blame. Instead, everyone looks internally to see what they could have done better to prevent the issue. Through radical transparency, we have cultivated an environment of freedom and trust. By practicing complete honesty, employees feel comfortable sharing feedback and accepting it, and it allows our employees to be on the same page. These values are the foundation of our culture and people. Our CEO, Stu, is one-of-a-kind! Not only has he cultivated a company culture of highly productive and happy employees, but he also puts a big emphasis on continued learning. Stu encourages employees to spend one hour a day learning new skills or strengthening existing ones. He truly serves as a model of KnowBe4 values. He hosts regular “Ask Me Anything” sessions and randomly selects employees each month to have lunch with him. Stu’s “No Door Policy” encourages employees to share ideas and ask questions. He welcomes all individuals to bring their true authentic selves to work!
Respect
At KnowBe4, we recognize the value of building a diverse team that draws on different backgrounds and experiences. Our culture heavily focuses on creating a welcoming and inclusive environment for all. For example, we offer employee resource groups to all of our employees. Our employee resource groups are designed to give employees a place to come together with others in KnowBe4 who may have shared experiences. Additionally, all employees are encouraged to bring their ideas forth to leadership with our “no-door policy.” We even have a suggestion box where all employees can submit their ideas to make KnowBe4 even better!
Killer Outcomes
Every morning at KnowBe4, employees start their workday with a 5-20 minute company-wide daily briefing, where our CEO, Stu, and other executives, update all Knowsters about current happenings in KnowBe4 and within our industry. Next, all departments at KnowBe4 collaborate during daily team stand-up meetings, so every employee is fully aware of what others on their team are working on. These quick, yet effective check-ins, allow Knowsters to communicate with one another while also having dedicated time to coordinate, brainstorm, and share ideas.
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