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Executive Assistant to CGO (Remote)

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Remote
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About the Role

At KnowBe4, a Most Loved Workplace® certified employer in the Computer Software space, Empower employees to make smarter security decisions every single day.

<div class="content-intro"><p>KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.</p></div><div class="rbox-job-longdesc">

<p><img style="max-width: 100%;" src="https://www.KnowBe4.com/hubfs/Careers/EXTERNAL%20LINKS%20-%20Do%20Not%20Delete/USA.jpg" alt="" width="455"><strong><img style="max-width: 100%;"></strong><img style="max-width: 100%;"></p>

<p><strong>Remote positions open to the US only.</strong></p>

<h3>The Opportunity</h3>

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<div>KnowBe4's Chief Growth Officer leads KnowBe4's global commercial organization — sales, growth, and go-to-market teams spanning North America, EMEA, APAC, and Latin America — through a defining growth phase. This role is the operational backbone of that office.<br>This role is designed for an experienced operator rather than a traditional support professional: someone who brings structure to ambiguity and returns with a plan and a recommendation. You will operate at the pace of the executive you support, across every time zone the business touches, with a high degree of autonomy and trust.<br>For a candidate seeking deep exposure to how a global commercial organization is built and scaled — with meaningful room to grow within the role — this is a rare opportunity.</div>

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<h3>What You'll Own</h3>

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<li><strong>The operating rhythm of the CGO's office:</strong> Treat the calendar as a strategic asset, not a scheduling task. Sequence priorities across global time zones, protect focus time, and ensure every hour maps to what matters most.</li>

<li><strong>Action items, end to end:</strong> Capture commitments from meetings, own the follow-through, drive owners to resolution, and close the loop proactively. You ensure complete follow-through on every commitment.</li>

<li><strong>Meeting architecture:</strong> Prepare agendas, pre-reads, and briefing materials; ensure the CGO walks into every room ready; drive post-meeting execution.</li>

<li><strong>Ambiguity into plans:</strong> When a situation is unstructured, you organize it, form a point of view, and bring back a recommendation with options — then execute the decision.</li>

<li><strong>Managing up:</strong> Exercise independent judgment in protecting the CGO's time: identify overcommitment, question meetings that lack clear purpose, and respectfully decline requests on the CGO's behalf when appropriate. Your mandate is to increase the executive's effectiveness, not simply their activity.</li>

<li><strong>Complex global travel:</strong> Plan and manage multi-city domestic and international travel, adjusting in real time as priorities and schedules shift.</li>

<li><strong>Force-multiplying the leadership team:</strong> The CGO's front-line team (~5 senior leaders) is part of your remit. Know when to zoom in on the CGO's priorities and when to zoom out to coordinate logistics, cadences, and events for the broader group.</li>

<li><strong>Sensitive and confidential matters:</strong> This seat sits close to organizational, compensation, and board-level material, as well as personal logistics. You handle all of it with instinctive, absolute discretion.</li>

<li><strong>Cross-functional partnership:</strong> Work closely with executive operations, the CEO's office, and peer executive assistants across the leadership team to keep KnowBe4's senior cadence tight.</li>

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<h3>Who You Are</h3>

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<li><strong>Operator mindset:</strong> Proactive and self-directed; you anticipate needs, take ownership of outcomes, and operate effectively with minimal direction.</li>

<li><strong>Composed and precise at pace:</strong> You maintain accuracy and sound judgment while keeping pace with a high-velocity executive and a global business.</li>

<li><strong>Discreet by instinct:</strong> You exercise mature, independent judgment on confidential matters and understand what must remain private.</li>

<li><strong>Coachable and resilient:</strong> You welcome direct, candid feedback and incorporate it quickly and constructively — it is offered in service of great outcomes, and you treat it that way.</li>

<li><strong>High standards, low ego:</strong> You hold a high bar for your own work while remaining grounded, collaborative, and easy to work with.</li>

<li><strong>Partnership-oriented:</strong> You function as a true business partner to the CGO — trusted, invested, and engaged in the success of the office, not simply executing tasks. The best version of this relationship is built on mutual trust, candor, and genuine working rapport.</li>

<li><strong>Committed to the role:</strong> KnowBe4 is entering a multi-year growth phase with significant milestones ahead. Compensation and recognition will grow with your impact; we are seeking someone genuinely energized by developing within this role through that phase.</li>

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<h3>Experience & Qualifications</h3>

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<li><strong>Drive & Judgment First:</strong> Demonstrated drive, judgment, and coachability are weighted more heavily than tenure. High-potential early-career candidates are strongly encouraged to apply.</li>

<li><strong>Background:</strong> Experience supporting senior executives, coordinating across global teams, or operating in high-growth environments is a plus, not a prerequisite.</li>

<li><strong>Skills:</strong> Strong written communication and fluency with modern productivity and collaboration tools.</li>

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<h3>Location & Working Model</h3>

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<li><strong>East Coast (US) Based:</strong> The CGO's operating footprint spans New York, Tampa/Clearwater, and Washington, DC. Your home base is flexible within the East Coast; what matters is reliable, ready availability across Eastern Time and the ability to travel on short notice.</li>

<li><strong>On-Site As Needed:</strong> You'll be on the ground in NY, Tampa, or DC for board cycles, leadership off-sites, and other large meetings — typically planned in advance, occasionally not. When the CGO is remote, you're welcome to be fully remote. Flexibility runs both directions.</li>

<li><strong>Travel:</strong> Regular domestic travel to the hub cities above, with occasional international trips. Candidates should travel willingly and adapt readily when plans change.</li>

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<h3>Why This Role</h3>

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<li><strong>C-Suite Exposure:</strong> Direct, daily partnership with a C-suite executive leading global growth through a pivotal company phase.</li>

<li><strong>Executive Insights:</strong> Exposure to board-level operations, executive decision-making, and a world-class go-to-market organization.</li>

<li><strong>Career Growth:</strong> Meaningful growth in scope, compensation, and recognition as KnowBe4 scales, commensurate with demonstrated impact.</li>

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<p>The salary for this position ranges from $87,000-$97,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.</p>

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<p>Application deadline: 9/11/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.</p>

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</div><div class="content-conclusion"><p><strong>Our Fantastic Benefits</strong></p>

<div class="gmail_default">We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit <a href="http://www.KnowBe4.com/careers/benefits" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.KnowBe4.com/careers/benefits&source=gmail&ust=1727463125306000&usg=AOvVaw3gDeHkHPZYOcR3fRjLcL4_">www.KnowBe4.com/careers/benefits</a>.</div>

<p><em><span style="font-weight: 400;">Note: An applicant assessment and background check may be part of your hiring procedure.</span></em></p>

<p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.KnowBe4.com/careers/request-accommodation.</strong></p>

<p><span style="font-weight: 400;">No recruitment agencies, please.</span></p></div>

Want to learn more about what it's like to work at KnowBe4? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

86% love working here
90% trust their manager
83% would recommend
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Systemic Collaboration

Every day at KnowBe4 is filled with celebrations. Birthdays, work anniversaries, sales goals, and company milestones are all reasons to celebrate, and we celebrate big. There are always streamers, party horns, and applause sounding around the offices, and special events call for special celebrations, such as trips to local theme parks. Our employees have a positive vision for our future because our culture is centered around our people; we cultivate an environment of happy employees who work hard together to reach company-wide goals. It’s no wonder we have been ranked a top workplace for the last six years in a row!

P

Positive Vision for the Future

KnowBe4’s employees, including our leadership, practice extreme ownership, radical transparency, and complete honesty. Through extreme ownership, employees totally own their sphere of responsibility and take full ownership over their area. When something goes wrong, no one passes the blame. Instead, everyone looks internally to see what they could have done better to prevent the issue. Through radical transparency, we have cultivated an environment of freedom and trust. By practicing complete honesty, employees feel comfortable sharing feedback and accepting it, and it allows our employees to be on the same page. These values are the foundation of our culture and people.

A

Alignment of Values

KnowBe4’s employees, including our leadership, practice extreme ownership, radical transparency, and complete honesty. Through extreme ownership, employees totally own their sphere of responsibility and take full ownership over their area. When something goes wrong, no one passes the blame. Instead, everyone looks internally to see what they could have done better to prevent the issue. Through radical transparency, we have cultivated an environment of freedom and trust. By practicing complete honesty, employees feel comfortable sharing feedback and accepting it, and it allows our employees to be on the same page. These values are the foundation of our culture and people. Our CEO, Stu, is one-of-a-kind! Not only has he cultivated a company culture of highly productive and happy employees, but he also puts a big emphasis on continued learning. Stu encourages employees to spend one hour a day learning new skills or strengthening existing ones. He truly serves as a model of KnowBe4 values. He hosts regular “Ask Me Anything” sessions and randomly selects employees each month to have lunch with him. Stu’s “No Door Policy” encourages employees to share ideas and ask questions. He welcomes all individuals to bring their true authentic selves to work!

R

Respect

At KnowBe4, we recognize the value of building a diverse team that draws on different backgrounds and experiences. Our culture heavily focuses on creating a welcoming and inclusive environment for all. For example, we offer employee resource groups to all of our employees. Our employee resource groups are designed to give employees a place to come together with others in KnowBe4 who may have shared experiences. Additionally, all employees are encouraged to bring their ideas forth to leadership with our “no-door policy.” We even have a suggestion box where all employees can submit their ideas to make KnowBe4 even better!

K

Killer Outcomes

Every morning at KnowBe4, employees start their workday with a 5-20 minute company-wide daily briefing, where our CEO, Stu, and other executives, update all Knowsters about current happenings in KnowBe4 and within our industry. Next, all departments at KnowBe4 collaborate during daily team stand-up meetings, so every employee is fully aware of what others on their team are working on. These quick, yet effective check-ins, allow Knowsters to communicate with one another while also having dedicated time to coordinate, brainstorm, and share ideas.

What It's Like to Work Here

Rocket Why Work Here
User CEO Leadership
Heart KnowBe4 Culture
Handshake KnowBe4 Respect
Sparkles Positive Vision
Target Alignment of Values
Certified for: Certified Most Loved Workplaces® 2025, Top Most Loved Workplaces® for LGBTQ+, Top Most Loved Workplaces® for Parents and Caregivers, Top Most Loved Workplaces® for Volunteering, Most Loved Workplace® for Young Professionals 2025, Most Loved Workplace® for Career Advancement 2025, Most Loved Workplace® for Diversity 2025, Most Loved Workplace® for Women 2025, Top Most Loved Workplaces® for CEOs, Most Loved Workplace® Certified 2024, Most Loved Workplace® Certified 2023, Most Loved Workplace® Certified 2022

Frequently Asked Questions About Working at KnowBe4

Common questions candidates ask about this role and KnowBe4's workplace

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; there is always something exciting happening at KnowBe4.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

KnowBe4 is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Financial, Work-Life Balance, Professional Development, Perks & Culture. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Why Work Here and CEO Leadership and Company Culture.

The company has committed to inclusive practices including: Radical Transparency and Extreme Ownership.

KnowBe4 has an employee workplace love score of 86%. They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Certified Most Loved Workplaces® 2025 and Top Most Loved Workplaces® for LGBTQ+.

KnowBe4 currently has 77 open positions. They are hiring across departments like Revenue, Engineering, Business Innovation & Technology Services. You can view all current openings at certcheck.mostlovedworkplace.com/companies/knowbe4/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact KnowBe4's recruiting team for specific details on this role's process.

Apply for Executive Assistant to CGO (Remote)

Submit your application directly to the KnowBe4 team. Let them know why you'd be a great addition to their loved place to work.

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