Senior Director of SMB Account Executives

At KnowBe4, a Most Loved Workplace® certified employer in the Computer Software space, Empower employees to make smarter security decisions every single day.

<div class="content-intro"><p>KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.</p></div><p><img style="max-width: 100%;"></p>

<p><strong>Arlington positions open to candidates located in the Washington, DC area.</strong></p>

<p>The Senior Director of Sales is responsible for managing, monitoring, coaching, and training a team of SMB Account Executive Directors  and SMB Account Executives. This position will make a direct impact on KnowBe4 strategic success by driving the revenue-generating activities and identifying opportunities to improve sales techniques that increase productivity.</p>

<p><strong>Responsibilities:</strong></p>

<ul>

<li>Monitor team and subordinate SMB employee statistics</li>

<li>Partner with the Director of Training to set up training for Account Executives who need coaching and implement strategy to improve their sales performance and efficiency.</li>

<li>Ensure SMB Directors are effectively assisting their subordinates in managing accurate pipelines and exceeding their sales goals</li>

<li>Assist with the recruitment of additional personnel </li>

<li>Conduct bi-monthly pipeline reviews with your Directors</li>

<li>Meet/exceed overall revenue objectives for the SMB Account Executive Area</li>

<li>Maintain accurate reporting and pipeline management</li>

<li>Ensure accurate forecasting is provided to sales leadership team</li>

<li>Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which KnowBe4 gives significant weigh</li>

</ul>

<p><strong>Minimum Qualifications:</strong></p>

<ul>

<li>Proven experience successfully running a sales organization and or territory</li>

<li>Experience managing a SaaS sales force and/or managing a sales force in the IT Security space (exceeding quota on a consistent basis)</li>

<li>Experience with Salesforce is a plus</li>

<li>Experience with Gmail and Google Docs</li>

<li>Experience with MS Office (Word and Excel)</li>

<li>Experience with web browsers (Chrome, Internet Explorer, etc.)</li>

<li>Strong verbal and written communications</li>

<li>Excellent time management and organization skills</li>

<li>Strong ability to motivate and increase sales using a positive approach</li>

<li>Strong coaching skills </li>

<li>Persuasive communication skills</li>

<li>Strong team player</li>

<li>Able to motivate a sales team</li>

<li>Strong analytical, strategic mindset and negotiation skills</li>

<li>Passionate about IT security</li>

</ul><div class="content-conclusion"><p><strong>Our Fantastic Benefits</strong></p>

<div class="gmail_default">We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit <a href="http://www.KnowBe4.com/careers/benefits" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.KnowBe4.com/careers/benefits&source=gmail&ust=1727463125306000&usg=AOvVaw3gDeHkHPZYOcR3fRjLcL4_">www.KnowBe4.com/careers/benefits</a>.</div>

<p><em><span style="font-weight: 400;">Note: An applicant assessment and background check may be part of your hiring procedure.</span></em></p>

<p><strong>Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.KnowBe4.com/careers/request-accommodation.</strong></p>

<p><span style="font-weight: 400;">No recruitment agencies, please.</span></p></div>

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