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LivePerson

Conversational AI that feels human, trusted, and loves your customers

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SaaS
Founded 1995
125 West 25th St. 5th floor NY NY 10001
1657
Profile last updated: June 2026

About LivePerson

SaaSFounded 1995

Careers Page

LivePerson helps brands create Curiously Human™ digital experiences. We want to give every person a trusted and loving conversational AI that would help them fulfill their most important intentions around things like their health, finances and relationships with trusted brands.Today, over 18,000 customers use our Conversational Cloud and AI to understand, help, and connect millions of consumers. LivePerson is publicly traded (NASDAQ: LPSN) and was named the #1 Innovative AI company.

Quick Facts

  • IndustrySaaS
  • Founded1995
  • Headquarters125 West 25th St. 5th floor NY NY 10001
  • Certifications2

What Sets Us Apart

Curiously Human™ Culture

We build AI that's genuinely caring and human-centered, reflecting our commitment to treating employees with the same curiosity and trust we extend to customers

#1 Innovative AI Company

Recognition as the leading innovative AI company drives a culture of continuous learning, creative problem-solving, and pride in transformative work

Global Impact at Scale

With 18,000+ customers and millions of consumers served, employees directly contribute to meaningful change in health, finances, and brand relationships worldwide

Our Culture

The lived experience at LivePerson

People-First Innovation

We solve problems by centering human needs first. Our teams collaborate with genuine empathy and curiosity, building solutions that feel natural because we understand the people using them.

Fearless Experimentation

We encourage calculated risks and learning from failures. Our culture celebrates trying new approaches, iterating quickly, and pushing the boundaries of what conversational AI can achieve.

Outcome-Driven Execution

We don't just measure activity—we measure impact. Every conversation, every code change, every decision is guided by a clear focus on delivering measurable value for our customers and business.

Authentic Belonging

You show up as your whole self. We celebrate diverse perspectives, actively listen to each other, and create space for everyone to contribute meaningfully and feel genuinely valued.

Relentless Learning

We're in a rapidly evolving industry, and we embrace that challenge. Our people are curious, stay informed, and actively develop new skills—with company support for growth at every level.

Our Culture DNA

The core values that drive LivePerson

Curiously HumanConversationalInnovativeTrustedTransparentConnectedEmpatheticPassionateInclusiveCollaborativeImpact-DrivenForward-Thinking

Frequently Asked Questions about LivePerson

Common questions about working at LivePerson, their culture, and benefits.

LivePerson is actively hiring across multiple functions including Sales (scaling brands in every channel), Customer Success (facilitating growth through strong relationships), Engineering (leading the future of AI), Data Science & ML (using data to make decisions and innovate), and Product (building and managing the success of innovative solutions).

Yes. LivePerson is a remote-first company where most employees work fully remotely. Depending on your role and location, you may choose to work from an office, follow a hybrid model, or work entirely remote. We provide flexibility while maintaining strong team connection.

LivePerson offers comprehensive Total Rewards programs for employees working 30+ hours per week, including 401(k) with matching, health insurance, disability and life insurance, paid time off, childcare support, wellness programs, mental health resources, professional development budgets, and access to employee resource groups.

LivePerson is committed to fostering equity, inclusion, and belonging through multiple initiatives including employee resource groups (Live In Color, LP Proud, Women in Tech), diversity hiring practices, mentorship programs, and workplace policies that ensure all team members feel valued and supported.

LivePerson prioritizes safe, trusted AI as a core value. Our conversational AI is designed with transparency and ethical considerations at the forefront. We emphasize measurable ROI, customer trust, and responsible AI development across all our products and partnerships.

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.