MLW LogoMost Loved Workplace® Certified Job

Concierge Customer Service Representative II

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Remote
Full-time
This position may no longer be active.View all open positions at MedWatch, LLC.

About the Role

At MedWatch, LLC., a Most Loved Workplace® certified employer in the Hospital & Health Care space, Reshaping Healthcare with Compassion, Innovation, and Integrity.

Provide concierge-level customer service remotely.

What makes this opportunity special

  • 35 Years of Trusted Partnership: Over three decades of proven excellence in population health management, serving 1.5+ million lives with unwavering commitment to compassionate healthcare solutions.
  • Purpose-Driven Team Culture: Highly trained professionals who show up daily with purpose, guided by core values of good character, loyalty, and partnership that extend to every client and member interaction.
  • Human-Centered Healthcare Innovation: Integrated solutions designed to minimize member disruption while maximizing outcomes, putting the CARE back in healthcare through evidence-based, compassionate care protocols.

Our core culture values include Putting Care Back in Healthcare, Evidence-Driven Problem Solving, Collaborative Partnership Culture.

Want to learn more about what it's like to work at MedWatch, LLC.? View our full profile.

Benefits

  • Paid time off
  • Medical, dental, vision insurance
  • Short and long-term disability
  • Life insurance
  • AD&D
  • 401k with match
  • Critical illness coverage
  • Legal plan
  • Identity theft coverage
  • Pet insurance
  • Discount programs
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

heart-handshake Putting Care Back in Healthcare
lightbulb Evidence-Driven Problem Solving
users Collaborative Partnership Culture
trending-up Growth-Oriented Mindset
shield-check Integrity in Every Decision
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at MedWatch, LLC.

Common questions candidates ask about this role and MedWatch, LLC.'s workplace

For over 35 years, MedWatch has partnered with clients to develop innovative and effective solutions to address their needs. By mitigating risk within the plan population and focusing on quality care and improved outcomes, MedWatch reduces healthcare expenditures for the plan and plan member.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

MedWatch, LLC. is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Professional Development, Work-Life Balance, Compensation & Retirement. For this role specifically, benefits include: Paid time off, Medical, dental, vision insurance, Short and long-term disability, Life insurance, AD&D, 401k with match, Critical illness coverage, Legal plan, Identity theft coverage, Pet insurance, Discount programs. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Putting Care Back in Healthcare and Evidence-Driven Problem Solving and Collaborative Partnership Culture.

The company has committed to inclusive practices including: Compassionate Care at Every Level and Evidence-Based Excellence.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

MedWatch, LLC. currently has 7 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/medwatch-llc/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact MedWatch, LLC.'s recruiting team for specific details on this role's process.

Apply for Concierge Customer Service Representative II

Submit your application directly to the MedWatch, LLC. team. Let them know why you'd be a great addition to their loved place to work.

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