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House Manager

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
San Francisco, CA
People

About the Role

At Mochi Health, a Most Loved Workplace® certified employer in the Hospital & Health Care space, Personalized obesity medicine through expert telehealth care.

<div class="content-intro"><p>Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.</p>

<p>We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.</p>

<p>Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.</p>

<p>Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.</p></div><p class="font-claude-response-body break-words whitespace-normal"><strong>Salary Range:</strong> $100,000–$140,000</p>

<p class="font-claude-response-body break-words whitespace-normal"><strong>About the Role</strong></p>

<p class="font-claude-response-body break-words whitespace-normal">We’re looking for an experienced, highly organized House Manager to oversee the day-to-day operations of a private residence in San Francisco. This role will serve as the central point of coordination for the household, with particular responsibility for active renovation and interior design projects, vendors, maintenance, scheduling, and household logistics.<br>The ideal candidate is proactive, resourceful, and comfortable taking ownership of many moving pieces at once. You should be someone who anticipates needs, follows through without requiring significant oversight, and communicates clearly when decisions or approvals are needed.</p>

<p class="font-claude-response-body break-words whitespace-normal"><strong>Work Location</strong></p>

<p class="font-claude-response-body break-words whitespace-normal">This is a full-time, in-person role based primarily at a private residence in San Francisco. The House Manager will work onsite as needed to oversee household operations, renovation projects, vendors, deliveries, appointments, and other household needs. <em><strong>This is NOT an office-based position.</strong></em> <em>Occasional local travel and evening or weekend availability may be required depending on household, renovation, or event needs.</em></p>

<p class="font-claude-response-body break-words whitespace-normal"><strong>What You'll Do</strong></p>

<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1">

<li class="font-claude-response-body whitespace-normal break-words pl-2">Own day-to-day household operations, keeping the home organized, stocked, functional, and well maintained</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Manage the household calendar for renovation milestones, vendor appointments, deliveries, repairs, installations, maintenance, and personal household commitments</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Oversee active renovation and design projects by coordinating contractors, designers, architects, installers, and vendors; track timelines, dependencies, approvals, and open items</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Proactively flag schedule risks, follow up on overdue items, resolve routine blockers, and escalate decisions early to prevent renovation delays</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Be onsite for contractors, vendors, deliveries, repairs, and household appointments; provide access, document progress, and confirm work is completed correctly</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain clear trackers for renovation progress, projects, vendor visits, orders, returns, receipts, payments, warranties, and outstanding tasks</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate household repairs and recurring maintenance, including quotes, scheduling, follow-up, and final completion</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Manage inventory and restocking for groceries, pantry items, toiletries, cleaning products, pet supplies, and other recurring essentials</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Handle errands and personal tasks, including dry cleaning, returns, packages, prescriptions, donations, gifting, mail, and other ad hoc requests</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Support house events and hosting needs, including vendor timing, catering deliveries, setup, decorating, guest supplies, and breakdown</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate pet-care needs, including food and water, supply replenishment, and arranging care as needed</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Drive the principal's vehicle as needed for service, repairs, detailing, fueling or charging, registration needs, and approved errands</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Provide concise updates on completed work, upcoming appointments, spending, delays, and items requiring approval</li>

</ul>

<p class="font-claude-response-body break-words whitespace-normal"><strong>What We're Looking For</strong></p>

<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1">

<li class="font-claude-response-body whitespace-normal break-words pl-2">3+ years of experience as a house manager, personal assistant, family assistant, estate assistant, or in a similar role</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Experience coordinating home renovations, construction, interior design projects, or complex vendor schedules</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Strong project-management skills with the ability to manage calendars, deadlines, dependencies, and multiple active workstreams</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Highly organized, proactive, and detail-oriented, with a strong sense of ownership and follow-through</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent judgment and discretion when working in a private home and handling sensitive information</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable communicating with contractors and vendors, documenting progress, and escalating issues early</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Flexible for occasional evening or weekend needs tied to events, urgent repairs, deliveries, or renovation work</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Valid driver's license, clean driving record, and comfort driving the homeowner's vehicle; comfortable with pets and routine household errands</li>

</ul>

<p class="font-claude-response-body break-words whitespace-normal"><strong>Nice to Have</strong></p>

<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1">

<li class="font-claude-response-body whitespace-normal break-words pl-2">Experience supporting a founder, executive, or high-profile household</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with household budgeting, expense tracking, invoice organization, and San Francisco service providers</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with Google Calendar, Google Drive, spreadsheets, Notion, or similar task-management tools</li>

</ul>

<p><span style="font-size: 18pt;"><strong>Life at Mochi</strong></span></p>

<p>At Mochi, we believe your best work happens when you feel your best—so we’ve designed an environment that fuels your creativity, supports your growth, and makes every day exciting.</p>

<p data-renderer-start-pos="234">🥗 <strong data-renderer-mark="true">Daily Meals and Espresso Bar - </strong>Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day</p>

<p data-renderer-start-pos="379">💰 <strong data-renderer-mark="true">Pre-Tax Commuter Perks - </strong>Save on transit and parking through pre-tax commuter benefits</p>

<p data-renderer-start-pos="470">💸 <strong data-renderer-mark="true">Top-of-Market Compensation - </strong>We offer competitive salaries along with generous equity packages so you can share in the success you help create</p>

<p data-renderer-start-pos="617">💣 <strong data-renderer-mark="true">Profitable and Rapid Growth - </strong>We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions</p>

<p data-renderer-start-pos="784">🚀 <strong data-renderer-mark="true">High-Impact Work - </strong>Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide</p>

<p data-renderer-start-pos="913">👩‍💻 <strong data-renderer-mark="true">World-Class Team - </strong>Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure</p>

<p data-renderer-start-pos="1079">✨ <strong data-renderer-mark="true">Comprehensive Benefits - </strong>401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans</p>

<p data-renderer-start-pos="1079">💊 <strong>Mochi Health Membership</strong> – We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)</p>

<p data-renderer-start-pos="1213"><strong data-renderer-mark="true">🌴 Time to Recharge </strong>–<strong data-renderer-mark="true"> </strong>Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive</p>

<p data-renderer-start-pos="1373"><strong data-renderer-mark="true">🧘 Wellness First </strong>–<strong data-renderer-mark="true"> </strong>From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority</p>

<p data-renderer-start-pos="1513">🎉 <strong data-renderer-mark="true">Team Socials and Community - </strong>We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either</p>

<p data-renderer-start-pos="1672">📍 <strong data-renderer-mark="true">Downtown SF HQ - </strong>Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration</p>

<p data-renderer-start-pos="1672">-- </p>

<p>The base salary for this full-time position ranges from <strong>$100,000-$140,0000 </strong>in addition to benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.</p>

<p>LI-Onsite</p><div class="content-conclusion"><h3><strong>Workplace Policy</strong></h3>

<p>Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.</p>

<h3><strong>Equal Opportunity</strong></h3>

<p>Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.</p>

<h3 class="font-normal leading-normal"><strong>Candidate Privacy Notice</strong></h3>

<p class="font-normal leading-normal">Please review Mochi Health's Candidate Privacy Notice <a href="https://joinmochi.com/candidate-privacy-notice">here</a>.</p>

<h3><strong>Accommodations</strong></h3>

<p>Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.</p>

<p>If you need any assistance or accommodations due to a disability, please contact us at <strong>hr@joinmochi.com</strong>.</p></div>

Want to learn more about what it's like to work at Mochi Health? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

heart Patient Impact That Matters
users True Collaboration Across Functions
lightbulb Curiosity-Driven Problem Solving
zap Velocity and Grit
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Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025

Frequently Asked Questions About Working at Mochi Health

Common questions candidates ask about this role and Mochi Health's workplace

Mochi Health is a pioneer in obesity medicine, delivering personalized, clinically-backed care through a best-in-class telehealth platform. We empower patients with one-on-one virtual support, access to board-certified providers, dietitians, & proven pharmaceutical treatments—all tailored to the unique needs of each individual. With over 100 million people struggling with obesity and 15 million already using GLP-1 medications, the demand for expert, accessible care has never been greater. We believe our impact starts with our team. We’re building a mission-driven community of innovators, caregivers, & problem-solvers dedicated to transforming the way obesity is treated.

Please review the specific job listing or contact Mochi Health's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Mochi Health is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Healthcare Benefits, Retirement & Financial, Compensation & Rewards, Work Environment, Professional Development. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Patient Impact That Matters and True Collaboration Across Functions and Curiosity-Driven Problem Solving.

The company has committed to inclusive practices including: Patient-Centered Care Excellence and Clinical Integrity and Innovation.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

Mochi Health currently has 12 open positions. They are hiring across departments like Engineering, People, Operations. You can view all current openings at certcheck.mostlovedworkplace.com/companies/mochi-health/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Mochi Health's recruiting team for specific details on this role's process.

Apply for House Manager

Submit your application directly to the Mochi Health team. Let them know why you'd be a great addition to their loved place to work.

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