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Senior Customer Success Manager, Enterprise - Moveworks

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92% of candidates apply because they are a Most Loved Workplace®
Santa Clara, California, United States
Full-time

About the Role

At Moveworks, a Most Loved Workplace® certified employer in the Technology space, AI-powered workplace automation making every workplace the best workplace.

Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live through long-term value realization. Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes. Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows. Translate customer business needs into actionable solutions, influencing roadmap and product evolution. Identify, quantify, and track customer success metrics tied to efficiency, cost savings, and employee experience. Proactively manage risks, expectations, and change, ensuring customers successfully navigate complex environments.

Want to learn more about what it's like to work at Moveworks? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Zap Move Fast, Do Today
Users Radical Transparency
TrendingUp Growth Through Feedback
Target Results Over Activity
Heart Genuine Community

Frequently Asked Questions About Working at Moveworks

Common questions candidates ask about this role and Moveworks's workplace

Moveworks is the enterprise agentic AI platform that enables every employee, team, and organization to get their work done more efficiently, effectively, and securely.

Please review the specific job listing or contact Moveworks's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Moveworks is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial & Retirement, Office & Lifestyle, Health & Wellness, Professional Development. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Move Fast, Do Today and Radical Transparency and Growth Through Feedback.

The company has committed to inclusive practices including: Radical Transparency & Ownership and Human-First Innovation.

Moveworks has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Moveworks currently has 2 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/moveworks/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Moveworks's recruiting team for specific details on this role's process.

Apply for Senior Customer Success Manager, Enterprise - Moveworks

Submit your application directly to the Moveworks team. Let them know why you'd be a great addition to their loved place to work.

Moveworks

Moveworks

Technology
Mountain View, 1277 Terra Bella Avenue, United States
Assessed by Most Loved Workplace®
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