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Client Support Manager (Romania)

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92% of candidates apply because they are a Most Loved Workplace®
Remote, Chișinău, Moldova, Republic of
Client Operations

About the Role

At Novakid Inc, a Most Loved Workplace® certified employer in the EdTech / Education / Language Learning / Online Learning space, Empowering young learners to build a brighter, kinder global future through English.

Join Novakid

We’re not just teaching English. We’re building a global community of young learners - one lesson at a time.

We’re 400+ passionate professionals united by one mission: to inspire young minds and connect cultures through the English language. If you love what you do, thrive in a dynamic team, and want to make a real impact, you’ll fit right in. We’re looking for people who:

Are driven by their craft – Whether you’re a developer, marketer or teacher, you’re here because you love what you do

Embrace challenges – Bold ideas, fast iterations and a "launch & learn" mindset are in our DNA

Care about culture – We work effectively, support each other and celebrate wins together

Changing how kids learn English

Since 2017, we have:

Taught 24M+ lessons to 1 million kids across 50+ countries with the team of 3,700+ qualified teachers

Raised $41.5M to scale our vision (and we’re just getting started)

Won awards like Language Learning Novakid Inc of the Year & landed on Inc. 5000, GSV 150

Named to Forbes’ Best Startup Employers (2022 & 2025) – because we actually love working here

But numbers aside, the real win is seeing kids gain confidence, friendships, and a world of opportunities. You could be part of it!

Want to learn more about what it's like to work at Novakid Inc? View our full profile.

Requirements

  • Are driven by their craft – Whether you’re a developer, marketer or teacher, you’re here because you love what you do
  • Embrace challenges – Bold ideas, fast iterations and a "launch & learn" mindset are in our DNA
  • Care about culture – We work effectively, support each other and celebrate wins together

Benefits

  • Remote - First flexibility & ownership of your work
  • Company - Paid training and rapid career growth
  • A team that shares knowledge openly (no gatekeeping!)
  • Work from anywhere – Your productivity matters more than your location
  • Transparency – Access to founders, open about company plans and finances
  • Proactive > perfect – Launch small, improve fast
  • Excellence matters – We strive for excellency and help each other to get there

Prefer to apply on the company's career site?

View Original Posting
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Mindset & Inclusivity
Lightbulb Purpose-Driven Innovation
Users Genuine Human Connection
TrendingUp Continuous Growth Mindset
Zap Agile & Responsive Excellence
Heart Empathy for Our Users
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025

Frequently Asked Questions About Working at Novakid Inc

Common questions candidates ask about this role and Novakid Inc's workplace

From a dream to reality It all started with a shared dream. Two friends wanted to give their children (and all children) a better English learning experience than they had in 2017. Novakid was born, with a mission to grow a global community of young English learners who'll feel at home anywhere in the world. But that was just the beginning. Driven by a passion for innovation and a commitment to excellence, our founders continue to push the boundaries of what's possible in English learning. They believe that every child deserves the best, and that's why they're always exploring new ways to make Novakid even more engaging, effective, and fun.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Novakid Inc is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Professional Development, Compensation & Rewards, Career Growth, Work Environment. For this role specifically, benefits include: Remote - First flexibility & ownership of your work, Company - Paid training and rapid career growth, A team that shares knowledge openly (no gatekeeping!), Work from anywhere – Your productivity matters more than your location, Transparency – Access to founders, open about company plans and finances, Proactive > perfect – Launch small, improve fast, Excellence matters – We strive for excellency and help each other to get there. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Mindset & Inclusivity and Purpose-Driven Innovation and Genuine Human Connection.

The company has committed to inclusive practices including: Invest in Your Growth and Foster Transparent Communication.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

Novakid Inc currently has 17 open positions. They are hiring across departments like Engineering / IT, Client Operations, Marketing. You can view all current openings at certcheck.mostlovedworkplace.com/companies/novakid-inc/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Novakid Inc's recruiting team for specific details on this role's process.

Apply for Client Support Manager (Romania)

Submit your application directly to the Novakid Inc team. Let them know why you'd be a great addition to their loved place to work.

Novakid Inc

Novakid Inc

EdTech / Education / Language Learning / Online Learning
San Francisco
Most Loved Workplace® Certified Job
View Company Profile

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