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Director of Technology Operations

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Atlanta, GA
Information Technology
Full-time

About the Role

At PadSplit, a Most Loved Workplace® certified employer in the Real Estate space, Affordable housing solutions empowering the workforce, one room at a time.

The Role We Need

We’re hiring a Director of Technology Operations to lead the three functions that keep PadSplit’s technology and business operations healthy: Quality Assurance, IT & internal tooling, and Security. You’ll inherit existing teams across each area and be responsible for modernizing how they work: moving QA toward automation, IT toward proactive enablement, and Security toward a structured, risk-based program.

This is a hands-on leadership role. You’ll set strategy and own outcomes across all three areas, while staying close enough to the work to evaluate a test architecture, challenge a vendor renewal, or lead an incident review yourself.

The Person We Are Looking For

We’re looking for a technology leader who has led multiple technology operations functions and knows how to turn reactive, manual processes into scalable systems. You should be comfortable moving between strategy and execution, developing teams while also getting into the details when the situation calls for it.

You’ll need strong technical judgment, particularly across QA, IT operations, and Security, and the ability to translate technical risks and tradeoffs into clear business decisions. Most importantly, you’re a player-coach who can modernize these functions without losing sight of the people and teams responsible for delivering the work.

Want to learn more about what it's like to work at PadSplit? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

S

Systemic Collaboration

PadSplit is a social impact company, structured as a public benefit corporation. Everything we do is led by our mission, vision, and guiding principles. Every interaction is built upon our core values. We hire and run our business daily on these tenets. Mission: Our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. Vision: To create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income earners Guiding Principles: Care: We know the importance of developing and maintaining respectful, love-centered relationships with our Community (members, owners, hosts, neighbors, employees). We do this by embodying empathy, radical optimism, intellectual curiosity, strong work ethic, compassionate directness, high integrity, and self awareness. Show It: We show our care in what we communicate and how we communicate with our Community. We do this by embodying empathy, radical optimism, compassionate directness, high integrity, and self awareness. Prove It : We execute on these communications through data-backed actions, we ensure that we always follow through, and we always take the high road. Core Values Compassionate Directness: Speaking up, giving feedback, disagreeing and surfacing problems immediately and doing it with compassion, empathy and understanding. High Integrity: Maintaining honesty, truthfulness, and accuracy in our words and actions. Optimism: Understanding the ‘bad’ and finding the ‘good’, even if we have to build the ‘good’ ourselves. Intellectual Curiosity: Asking questions, experimenting, and valuing knowledge and wisdom for its own sake. Strong Work Ethic: Working hard, working efficiently, and achieving the goals we set out to accomplish. Empathy: Being able to put ourselves in someone else's shoes and take action to mitigate a problem. Self Awareness: We are aware of both our strengths and our weaknesses and how they affect others.

P

Positive Vision for the Future

PadSplit is a social impact company, structured as a public benefit corporation. Everything we do is led by our mission, vision, and guiding principles. Every interaction is built upon our core values. We hire and run our business daily on these tenets. Mission: Our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. Vision: To create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income earners Guiding Principles: Care: We know the importance of developing and maintaining respectful, love-centered relationships with our Community (members, owners, hosts, neighbors, employees). We do this by embodying empathy, radical optimism, intellectual curiosity, strong work ethic, compassionate directness, high integrity, and self awareness. Show It: We show our care in what we communicate and how we communicate with our Community. We do this by embodying empathy, radical optimism, compassionate directness, high integrity, and self awareness. Prove It : We execute on these communications through data-backed actions, we ensure that we always follow through, and we always take the high road. Core Values Compassionate Directness: Speaking up, giving feedback, disagreeing and surfacing problems immediately and doing it with compassion, empathy and understanding. High Integrity: Maintaining honesty, truthfulness, and accuracy in our words and actions. Optimism: Understanding the ‘bad’ and finding the ‘good’, even if we have to build the ‘good’ ourselves. Intellectual Curiosity: Asking questions, experimenting, and valuing knowledge and wisdom for its own sake. Strong Work Ethic: Working hard, working efficiently, and achieving the goals we set out to accomplish. Empathy: Being able to put ourselves in someone else's shoes and take action to mitigate a problem. Self Awareness: We are aware of both our strengths and our weaknesses and how they affect others.

A

Alignment of Values

Atticus LeBlanc founded PadSplit and intentionally structured it as a public benefit corporation. He wanted to start PadSplit to leave a legacy of good in the world and to help people who often lack choices and access.

R

Respect

PadSplit is a social impact company, structured as a public benefit corporation. Everything we do is led by our mission, vision, and guiding principles. Every interaction is built upon our core values. We hire and run our business daily on these tenets. Mission: Our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. Vision: To create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income earners Guiding Principles: Care: We know the importance of developing and maintaining respectful, love-centered relationships with our Community (members, owners, hosts, neighbors, employees). We do this by embodying empathy, radical optimism, intellectual curiosity, strong work ethic, compassionate directness, high integrity, and self awareness. Show It: We show our care in what we communicate and how we communicate with our Community. We do this by embodying empathy, radical optimism, compassionate directness, high integrity, and self awareness. Prove It : We execute on these communications through data-backed actions, we ensure that we always follow through, and we always take the high road. Core Values Compassionate Directness: Speaking up, giving feedback, disagreeing and surfacing problems immediately and doing it with compassion, empathy and understanding. High Integrity: Maintaining honesty, truthfulness, and accuracy in our words and actions. Optimism: Understanding the ‘bad’ and finding the ‘good’, even if we have to build the ‘good’ ourselves. Intellectual Curiosity: Asking questions, experimenting, and valuing knowledge and wisdom for its own sake. Strong Work Ethic: Working hard, working efficiently, and achieving the goals we set out to accomplish. Empathy: Being able to put ourselves in someone else's shoes and take action to mitigate a problem. Self Awareness: We are aware of both our strengths and our weaknesses and how they affect others.

K

Killer Outcomes

PadSplit is a social impact company, structured as a public benefit corporation. Everything we do is led by our mission, vision, and guiding principles. Every interaction is built upon our core values. We hire and run our business daily on these tenets. Mission: Our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. Vision: To create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income earners Guiding Principles: Care: We know the importance of developing and maintaining respectful, love-centered relationships with our Community (members, owners, hosts, neighbors, employees). We do this by embodying empathy, radical optimism, intellectual curiosity, strong work ethic, compassionate directness, high integrity, and self awareness. Show It: We show our care in what we communicate and how we communicate with our Community. We do this by embodying empathy, radical optimism, compassionate directness, high integrity, and self awareness. Prove It : We execute on these communications through data-backed actions, we ensure that we always follow through, and we always take the high road. Core Values Compassionate Directness: Speaking up, giving feedback, disagreeing and surfacing problems immediately and doing it with compassion, empathy and understanding. High Integrity: Maintaining honesty, truthfulness, and accuracy in our words and actions. Optimism: Understanding the ‘bad’ and finding the ‘good’, even if we have to build the ‘good’ ourselves. Intellectual Curiosity: Asking questions, experimenting, and valuing knowledge and wisdom for its own sake. Strong Work Ethic: Working hard, working efficiently, and achieving the goals we set out to accomplish. Empathy: Being able to put ourselves in someone else's shoes and take action to mitigate a problem. Self Awareness: We are aware of both our strengths and our weaknesses and how they affect others.

What It's Like to Work Here

Heart Genuine Care in Action
Zap Mission-Driven Energy
Users Collaborative Problem-Solving
Lightbulb Learning & Growth Mindset
Target Accountability with Trust
Certified for: Certified Most Loved Workplaces® 2025

Frequently Asked Questions About Working at PadSplit

Common questions candidates ask about this role and PadSplit's workplace

PadSplit is the country's largest coliving marketplace, providing housing specifically designed for the workforce. Our award-winning model allows individuals to find a flexible rental option that includes furniture, utilities, and access to public transit, all without a minimum credit score. PadSplit's technology platform enables personalized rent payments that facilitate easier budgeting and allow residents to improve their financial health. A fully remote company, PadSplit offers more than 32,000 shared housing rooms nationwide. Apply to become a resident or a property owner at PadSplit.com.

Please review the specific job listing or contact PadSplit's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

PadSplit is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Housing & Living, Financial Flexibility, Work Environment. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Genuine Care in Action and Mission-Driven Energy and Collaborative Problem-Solving.

The company has committed to inclusive practices including: Mission-Driven Impact and Compassionate Directness.

They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Certified Most Loved Workplaces® 2025.

PadSplit currently has 15 open positions. They are hiring across departments like Account Executives, Data & Analytics, Information Technology. You can view all current openings at certcheck.mostlovedworkplace.com/companies/padsplit/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact PadSplit's recruiting team for specific details on this role's process.

Apply for Director of Technology Operations

Submit your application directly to the PadSplit team. Let them know why you'd be a great addition to their loved place to work.

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