Most Loved Workplace® Certified JobTier 1 - Support Agent
Most Loved Workplace® Certified JobAbout the Role
At PadSplit, a Most Loved Workplace® certified employer in the Real Estate space, Affordable housing solutions empowering the workforce, one room at a time.
Are you ready to dive into the world of a fast-paced tech startup? Are you ready to change the world? At PadSplit we're disrupting the affordable housing industry by creating safe, attractive, and respectable co-living environments. If you're motivated by the conviction that working people should have a decent place to live, and want to do something about it, come join us! At PadSplit, our purpose is to solve our affordable housing crisis one room at a time while leveraging housing as a vehicle for financial independence. Our principles are Care, Show it, Prove it. We live out our principles by embodying our values: Empathy, Optimism, Intellectual Curiosity, Strong Work Ethic, High Integrity, Self-Awareness, and Compassionate Directness. Learn more about PadSplit here The Role We Need: We are seeking a Support Agent who is detail-oriented, hard-working, and a natural problem solver with a positive attitude. You will embrace a variety of responsibilities with enthusiasm and contribute to our unique company culture while upholding our core principles and values. As part of our Customer Experience Team, you will collaborate with a dynamic group of agents to deliver exceptional, five-star support to PadSplit members. The Person We Are Looking For: The ideal candidate is adaptable, empathetic, and a strong communicator. You thrive in fast-paced environments, are quick to learn new systems and processes, and are passionate about providing outstanding customer service. You have a knack for multitasking, possess excellent organizational skills, and approach challenges with a can-do attitude. Your ability to remain calm under pressure and your commitment to excellence make you a perfect fit for our team.
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View Original PostingWhy This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
PadSplit is a social impact company, structured as a public benefit corporation. Everything we do is led by our mission, vision, and guiding principles. Every interaction is built upon our core values. We hire and run our business daily on these tenets. Mission: Our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. Vision: To create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income earners Guiding Principles: Care: We know the importance of developing and maintaining respectful, love-centered relationships with our Community (members, owners, hosts, neighbors, employees). We do this by embodying empathy, radical optimism, intellectual curiosity, strong work ethic, compassionate directness, high integrity, and self awareness. Show It: We show our care in what we communicate and how we communicate with our Community. We do this by embodying empathy, radical optimism, compassionate directness, high integrity, and self awareness. Prove It : We execute on these communications through data-backed actions, we ensure that we always follow through, and we always take the high road. Core Values Compassionate Directness: Speaking up, giving feedback, disagreeing and surfacing problems immediately and doing it with compassion, empathy and understanding. High Integrity: Maintaining honesty, truthfulness, and accuracy in our words and actions. Optimism: Understanding the ‘bad’ and finding the ‘good’, even if we have to build the ‘good’ ourselves. Intellectual Curiosity: Asking questions, experimenting, and valuing knowledge and wisdom for its own sake. Strong Work Ethic: Working hard, working efficiently, and achieving the goals we set out to accomplish. Empathy: Being able to put ourselves in someone else's shoes and take action to mitigate a problem. Self Awareness: We are aware of both our strengths and our weaknesses and how they affect others.
Positive Vision for the Future
PadSplit is a social impact company, structured as a public benefit corporation. Everything we do is led by our mission, vision, and guiding principles. Every interaction is built upon our core values. We hire and run our business daily on these tenets. Mission: Our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. Vision: To create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income earners Guiding Principles: Care: We know the importance of developing and maintaining respectful, love-centered relationships with our Community (members, owners, hosts, neighbors, employees). We do this by embodying empathy, radical optimism, intellectual curiosity, strong work ethic, compassionate directness, high integrity, and self awareness. Show It: We show our care in what we communicate and how we communicate with our Community. We do this by embodying empathy, radical optimism, compassionate directness, high integrity, and self awareness. Prove It : We execute on these communications through data-backed actions, we ensure that we always follow through, and we always take the high road. Core Values Compassionate Directness: Speaking up, giving feedback, disagreeing and surfacing problems immediately and doing it with compassion, empathy and understanding. High Integrity: Maintaining honesty, truthfulness, and accuracy in our words and actions. Optimism: Understanding the ‘bad’ and finding the ‘good’, even if we have to build the ‘good’ ourselves. Intellectual Curiosity: Asking questions, experimenting, and valuing knowledge and wisdom for its own sake. Strong Work Ethic: Working hard, working efficiently, and achieving the goals we set out to accomplish. Empathy: Being able to put ourselves in someone else's shoes and take action to mitigate a problem. Self Awareness: We are aware of both our strengths and our weaknesses and how they affect others.
Alignment of Values
Atticus LeBlanc founded PadSplit and intentionally structured it as a public benefit corporation. He wanted to start PadSplit to leave a legacy of good in the world and to help people who often lack choices and access.
Respect
PadSplit is a social impact company, structured as a public benefit corporation. Everything we do is led by our mission, vision, and guiding principles. Every interaction is built upon our core values. We hire and run our business daily on these tenets. Mission: Our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. Vision: To create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income earners Guiding Principles: Care: We know the importance of developing and maintaining respectful, love-centered relationships with our Community (members, owners, hosts, neighbors, employees). We do this by embodying empathy, radical optimism, intellectual curiosity, strong work ethic, compassionate directness, high integrity, and self awareness. Show It: We show our care in what we communicate and how we communicate with our Community. We do this by embodying empathy, radical optimism, compassionate directness, high integrity, and self awareness. Prove It : We execute on these communications through data-backed actions, we ensure that we always follow through, and we always take the high road. Core Values Compassionate Directness: Speaking up, giving feedback, disagreeing and surfacing problems immediately and doing it with compassion, empathy and understanding. High Integrity: Maintaining honesty, truthfulness, and accuracy in our words and actions. Optimism: Understanding the ‘bad’ and finding the ‘good’, even if we have to build the ‘good’ ourselves. Intellectual Curiosity: Asking questions, experimenting, and valuing knowledge and wisdom for its own sake. Strong Work Ethic: Working hard, working efficiently, and achieving the goals we set out to accomplish. Empathy: Being able to put ourselves in someone else's shoes and take action to mitigate a problem. Self Awareness: We are aware of both our strengths and our weaknesses and how they affect others.
Killer Outcomes
PadSplit is a social impact company, structured as a public benefit corporation. Everything we do is led by our mission, vision, and guiding principles. Every interaction is built upon our core values. We hire and run our business daily on these tenets. Mission: Our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. Vision: To create a world-class marketplace that enables the quickest and most effective solutions for the affordable housing shortage for low-income earners Guiding Principles: Care: We know the importance of developing and maintaining respectful, love-centered relationships with our Community (members, owners, hosts, neighbors, employees). We do this by embodying empathy, radical optimism, intellectual curiosity, strong work ethic, compassionate directness, high integrity, and self awareness. Show It: We show our care in what we communicate and how we communicate with our Community. We do this by embodying empathy, radical optimism, compassionate directness, high integrity, and self awareness. Prove It : We execute on these communications through data-backed actions, we ensure that we always follow through, and we always take the high road. Core Values Compassionate Directness: Speaking up, giving feedback, disagreeing and surfacing problems immediately and doing it with compassion, empathy and understanding. High Integrity: Maintaining honesty, truthfulness, and accuracy in our words and actions. Optimism: Understanding the ‘bad’ and finding the ‘good’, even if we have to build the ‘good’ ourselves. Intellectual Curiosity: Asking questions, experimenting, and valuing knowledge and wisdom for its own sake. Strong Work Ethic: Working hard, working efficiently, and achieving the goals we set out to accomplish. Empathy: Being able to put ourselves in someone else's shoes and take action to mitigate a problem. Self Awareness: We are aware of both our strengths and our weaknesses and how they affect others.
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