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Account Manager - State Government

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Remote
Sales and Account Management

About the Role

At PartsSource, a Most Loved Workplace® certified employer in the Hospital & Health Care space, Ensuring Healthcare is Always On Through Mission-Critical Equipment Management.

<div class="content-intro"><p>PartsSource is the<strong> leading technology and software platform for managing mission-critical healthcare equipment</strong>. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.</p>

<p><br>PartsSource team members are deeply committed to our mission of <strong>Ensuring Healthcare is Always On®</strong>, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.</p></div><p>Account Manager - State Government </p>

<p><strong>Location: </strong>Remote / Field - Based |50%+ Travel Required </p>

<h2>About the Job Opportunity</h2>

<p>We are seeking a Account Manager – State Government & Public Institutions to drive revenue growth, retention, and expansion across complex government procurement environments. This quota-carrying strategic role focuses on state correctional facilities, higher education institutions, public health systems, and other regulated state institutions. You will own and grow a $1.5M–$2.5M territory with full accountability for retention, net growth, and pipeline development. This is a high-visibility role requiring executive-level influence navigating multi-stakeholder procurement dynamics and long-cycle contracting processes.</p>

<h2>What You'll Do</h2>

<h3>Account Ownership & Territory Growth</h3>

<ul>

<li>Own revenue performance, retention, and expansion across assigned state institution accounts with 12–24 month sales cycles</li>

<li>Identify whitespace opportunities and drive share-of-wallet growth across multiple sites and departments within institutional systems</li>

<li>Develop and execute strategic account plans aligned to institutional missions, compliance requirements, and operational outcomes</li>

<li>Build and maintain disciplined pipeline forecasting with accurate opportunity staging and probability assessments</li>

</ul>

<h3>Commercial Execution & Complex Deal Leadership</h3>

<ul>

<li>Lead complex, multi-stakeholder sales cycles including RFPs, RFQs, pricing, proposals, and contract negotiations with government procurement teams</li>

<li>Build ROI-driven business cases tied to operational efficiency, regulatory compliance, cost containment, and institutional budget optimization</li>

<li>Manage multi-year agreements with government procurement and contract requirements, including compliance documentation</li>

<li>Partner with internal teams on proposal development, scope definition, and success metrics aligned to customer outcomes</li>

</ul>

<h3>Strategic Account & Stakeholder Management</h3>

<ul>

<li>Build executive-level relationships across institutional leadership, procurement, operations, and finance stakeholders</li>

<li>Lead quarterly business reviews (QBRs) and performance discussions tied to operational and compliance outcomes</li>

<li>Act as a trusted advisor positioning PartsSource as a long-term strategic partner for mission-critical operations</li>

<li>Coordinate implementation and onboarding of new service programs; proactively manage renewal cycles and reduce churn risk</li>

</ul>

<h3>Customer Value Delivery & Institutional Solutions</h3>

<ul>

<li>Position service-based solutions (maintenance programs, compliance support, operational services) aligned to mission-critical facility needs</li>

<li>Develop institutional-specific value propositions addressing unique challenges in corrections, education, public health, and regulated environments</li>

<li>Ensure clear alignment between sold services, implemented outcomes, and success metrics</li>

<li>Lead performance discussions tied to uptime, compliance, operational efficiency, and budget accountability</li>

</ul>

<h2>What You'll Bring</h2>

<h3>Required Experience</h3>

<ul>

<li>10+ years of quota-carrying B2B sales with consistent overperformance of $1.5M+ annual targets</li>

<li>5+ years direct experience selling complex solutions into state government, public sector, or regulated institutional environments</li>

<li>Demonstrated expertise selling into at least two of these institutional modalities: state correctional facilities, higher education, public health systems, public workforce development, state procurement environments</li>

<li>Proven success navigating multi-year deal cycles, RFPs, and government contract negotiations with procurement teams</li>

<li>Strong ability to build executive-level relationships and influence across institutional hierarchies</li>

<li>Consultative selling expertise with ability to translate operational challenges into solution requirements</li>

<li>Disciplined CRM pipeline management, forecasting, and deal discipline in complex sales environments</li>

<li>Experience managing multi-site, multi-department accounts with diverse stakeholder groups</li>

</ul>

<h3>Preferred Qualifications</h3>

<ul>

<li>Experience with healthcare technology platforms and service-based business models</li>

<li>Familiarity with government procurement processes, compliance requirements, and contracting frameworks</li>

<li>Salesforce or similar enterprise CRM platform proficiency</li>

<li>Knowledge of public sector budget cycles and funding mechanisms</li>

<li>Experience with institutional facility management and operations</li>

<li>Bachelor's degree in business, healthcare administration, public administration, or related field</li>

</ul>

<h2>Who We Want to Meet</h2>

<ul>

<li><strong>Act Like an Owner</strong>: Demonstrates <strong>Accountability & Execution</strong> by owning revenue outcomes across complex institutional territories and driving consistent quota attainment and net growth performance.</li>

<li><strong>Serve with Purpose</strong>: Demonstrates <strong>Customer Centricity</strong> by aligning PartsSource solutions to real institutional challenges and building trusted, long-term strategic partnerships with government and public sector customers.</li>

<li><strong>Adapt to Thrive</strong>: Demonstrates <strong>Managing Ambiguity</strong> by navigating complex, regulated government procurement environments with confidence while adapting approach across different institutional modalities.</li>

<li><strong>Collaborate to Win</strong>: Demonstrates <strong>Influence & Communication</strong> by building executive-level relationships, aligning internal teams around customer outcomes, and driving decisions across institutional hierarchies.</li>

<li><strong>Challenge the Status Quo</strong>: Demonstrates <strong>Data-Informed Decision Making</strong> by identifying whitespace and growth opportunities through customer insights and developing evidence-based account strategies.</li>

</ul><div class="content-conclusion"><p><strong><span data-contrast="auto">Benefits & Perks</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Career and professional development through training, coaching and new experiences.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Inclusive and diverse community of passionate professionals learning and growing together.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><span data-contrast="auto"> </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559685":720,"335559739":0}"> </span></p>

<p><strong><span data-contrast="auto">Interested?</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<p><span data-contrast="auto">We’d love to hear from you!  Submit your resume and an optional cover letter explaining why you’d be a great fit.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<p><strong>About PartsSource</strong></p>

<p>Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.</p>

<p>In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.</p>

<p style="line-height: 1;"><strong>Read more about us here:</strong></p>

<p style="line-height: 1;">· <a href="https://corporate.PartsSource.com/resource/mostlovedworkplaces/">PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024 </a></p>

<p style="line-height: 1;">· <a href="https://thehealthcaretechnologyreport.com/the-top-50-healthcare-technology-companies-of-2025/">PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025 </a></p>

<p style="line-height: 1;">· <a href="https://thehealthcaretechnologyreport.com/the-top-25-healthcare-software-companies-of-2025/">PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025 </a></p>

<p style="line-height: 1;">· <a href="https://thehealthcaretechnologyreport.com/the-top-25-healthcare-software-executives-of-2025/">PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025 </a></p>

<p style="line-height: 1;">· <a href="https://corporate.PartsSource.com/resource/wall-street-journal-bain-capital-buys-medical-device-parts-business/">WSJ: Bain Capital Private Equity Scoops Up PartsSource</a></p>

<p> </p>

<div><strong data-olk-copy-source="MailCompose">EEO</strong></div>

<div>PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

<div> </div>

<div>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

<p> </p>

<p>Legal authorization to work in the U.S. is required.</p>

<p> </p></div>

Want to learn more about what it's like to work at PartsSource? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

S

Systemic Collaboration

At PartsSource we are empowered to innovate and excel in the dynamic medical technology landscape – working tirelessly to solve our customers most complex equipment problems. Every member of our team is not just an employee, but a valued owner, with equity in our shared success. Year over year, our growth trajectory continues upward, fueling optimism and excitement. Together, we envision a tomorrow filled with breakthroughs, advancements, and meaningful impact in healthcare.

P

Positive Vision for the Future

PartsSource employees are deeply committed to our mission of ensuring healthcare is always on. That common ground is the foundation of our success. Collectively, we are driven to make a difference in healthcare. Many candidates are drawn to PartsSource and build careers with PartsSource because they are service-oriented and have a passion for healthcare innovation. PartsSource has earned a position as a trusted partner to the nation’s top health systems because of our focus on staying close to the customer, courage in challenging the status quo, and collaborative team-based culture

A

Alignment of Values

Phil Settimi MSE, MD is a service-oriented leader, driven by his passion to advanced medical technology. As the President and CEO of PartsSource, Dr. Settimi draws upon an extensive background of success in the medical device and healthcare industries to guide and transform PartsSource. Dr. Settimi leads with integrity, innovation and a deep commitment to making a difference on patient care through technology. When Dr. Settimi joined PartsSource in 2014, he pivoted PartsSource from its founding focus on sourcing difficult to find medical parts, to the higher value purpose of raising the availability and quality of patient care.

R

Respect

At PartsSource, every voice matters. Our culture of respect and inclusion ensures that all employees feel valued and heard. From frontline workers to executives, everyone’s input is not only welcomed but actively sought after. We consistently survey employees for feedback on ways to improve the employee experience. We foster an environment where diverse perspectives are celebrated and leadership actively engages with teams, recognizing and appreciating their contributions. Our commitment to transparency and open communication cultivates a sense of trust and empowerment among all employees. At PartsSource, respect isn’t just a value — it’s our culture.

K

Killer Outcomes

PartsSource provides technology and tools to increase efficiency in collaborating, but we achieve our shared goals and responsibilities because there is a clear ‘why’ connected to the mission of our work. Our team is empowered to collaborate because we have a team-oriented culture of wanting to help and a desire to see each other succeed. We know we are better together. Some specific examples of unique ways we support collaboration are through knowledge sharing and continuous learning. Because we prioritize collaboration formally and informal channels, we see our employees take the initiative to collaborate in their day-to-day work.

What It's Like to Work Here

heart-handshake Mission-Driven Purpose
users Collaborative Problem-Solving
trending-up Owner Mentality
lightbulb Evidence-Based Innovation
shield-check Trust & Transparency
Certified for: Certified Most Loved Workplaces® 2025, Certified Most Loved Workplaces® 2024

Frequently Asked Questions About Working at PartsSource

Common questions candidates ask about this role and PartsSource's workplace

PartsSource is the leading technology and enterprise software platform for managing mission-critical healthcare equipment. With the mission of ensuring healthcare is always on, PartsSource empowers owners and operators of mission-critical equipment to maximize clinical availability and patient throughput, while achieving sustainable savings and efficiencies. We connect more than 5,000 hospitals and 15,000 clinical sites with over 10,000 suppliers, enabling access to a comprehensive portfolio of parts, services and training solutions. With decades of proprietary data, PartsSource is transforming the medical equipment supply chain to create greater financial, labor and clinical capacity for top providers.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

PartsSource is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Financial Security, Work-Life Balance, Professional Development. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Mission-Driven Purpose and Collaborative Problem-Solving and Owner Mentality.

The company has committed to inclusive practices including: Shared Ownership Culture and Mission-Driven Impact.

They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Certified Most Loved Workplaces® 2025 and Certified Most Loved Workplaces® 2024.

PartsSource currently has 28 open positions. They are hiring across departments like Sales and Account Management, Technology, Software and Analytics , Operations and Customer Care. You can view all current openings at certcheck.mostlovedworkplace.com/companies/partssource/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact PartsSource's recruiting team for specific details on this role's process.

Apply for Account Manager - State Government

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