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RDI Corp

Winning Smart Since 1978: People-Powered Performance Solutions

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Telecommunications
Founded 1978
4350 Glendale Milford Rd Suite 250, Cincinnati, OH 45242
2400
Profile last updated: July 2026

About RDI Corp

TelecommunicationsFounded 1978

RDI Corp is an international (locations in US & Mexico) Business Process Outsourcer. We specialize in contact center work, managed IT services, marketing, and data analytics. We've been in business for over 46 years and our success, culture, and values have made us a premier employer in almost ever city we are in. Our bread and butter is our contact center (or call center) services. We work with organizations that span from fortune 500 companies to innovative and small start ups. We are a people business that happens to make and take phone calls.

Quick Facts

  • IndustryTelecommunications
  • Founded1978
  • Headquarters4350 Glendale Milford Rd Suite 250, Cincinnati, OH 45242
  • Certifications2

What Sets Us Apart

46 Years of People-First Excellence

Over four decades of proven success built on genuine care for our team members, making us a premier employer across every city where we operate.

Growth Through Partnership

From Fortune 500 enterprises to innovative startups, we partner with diverse organizations while prioritizing the development and well-being of our people.

Inclusive Global Community

Operating across the US and Mexico with a commitment to building inclusive, supportive workplace cultures that celebrate our diverse team members.

Our Culture

The lived experience at RDI Corp

People-First Leadership

Leaders at every level remember what frontline work is like, creating a culture of genuine understanding and respect. You'll find executives who started as agents making decisions alongside you, not from ivory towers.

Growth From Within

With 90% of leadership promoted internally and 40+ promotions annually, advancement isn't a promise—it's a lived reality. Your career growth is tied directly to your contribution and potential.

Genuine Appreciation

This isn't corporate speak. You'll feel the difference in how management recognizes your work, celebrates wins, and genuinely invests in your success through engagement events, mentorship, and consistent feedback.

Entrepreneurial Energy

Despite our size and stability, RDI maintains a scrappy, agile atmosphere. You're encouraged to innovate, take initiative, and drive improvements—not just follow processes.

Flexibility as Standard

Flexible hours aren't a perk you negotiate for—they're part of how we operate. Whether you need day shifts, nights, or third shift work, RDI accommodates real life while offering shift differential pay.

Continuous Learning

Every role comes with access to training, development programs, and the expectation that you'll grow. Your company actively invests in making you better at what you do and preparing you for what comes next.

Our Culture DNA

The core values that drive RDI Corp

People-PoweredGrowth-FocusedEntrepreneurialAuthenticCollaborativeAppreciativeInnovativeIntegrityAgilePurpose-DrivenResilientCommunity-Oriented

Frequently Asked Questions about RDI Corp

Common questions about working at RDI Corp, their culture, and benefits.

RDI hires across multiple disciplines including contact center agents, supervisors, managers, IT professionals, marketing specialists, data analysts, and various support roles. Whether you're looking for part-time work while in school, exploring a new career path, or seeking a leadership position, RDI offers real opportunities for growth and development.

Yes. RDI offers flexible hours featuring day, night, and third shift options to accommodate different lifestyles and needs. We also provide shift differential pay to reward employees who work non-traditional hours. Our work-life balance initiatives are designed to support your personal and professional well-being.

ELL Well stands for Earn Well, Learn Well, Live Well. This is RDI's core employee engagement strategy that prioritizes competitive compensation, ongoing training opportunities, and programs that promote personal and professional development. It reflects our belief that engaged employees create better business outcomes and that our success is built on valuing and supporting our people.

RDI is committed to developing talent from within. Over 90% of our leadership team started as contact center agents on the floor. We offer comprehensive training programs, Bench Leadership development, and regularly promote employees based on performance and potential. On average, we promote 40+ employees annually across the organization.

RDI's culture is built on genuine appreciation for people, entrepreneurial spirit, and hands-on leadership. Our executives understand frontline work because they've done it themselves. We maintain a casual, invigorating atmosphere where individual contributions are recognized, teams collaborate toward common goals, and every employee—from intern to executive—is valued. This approach has earned us the Most Loved Workplace certification.

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.