Most Loved Workplace® Certified JobStrategic Account Executive
Most Loved Workplace® Certified JobAbout the Role
At Relay Payments, a Most Loved Workplace® certified employer in the Financial Services space, Modernizing payments for the freight and logistics industry.
<p><strong>About Relay Payments</strong></p>
<p>Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops nationwide, Relay has brought efficiency and automation to an industry historically reliant on cash, checks, and cards. Relay has joined forces with industry leaders like Pilot, Love’s, Maverik, Schneider, Old Dominion, Lineage Logistics, and others to provide secure, reliable over-the-road transactions. Founded in 2019, our Atlanta-based fintech includes more than 150 team members and has won awards for product innovation, customer service, and organizational culture. For more information about Relay, visit relaypayments.com.</p>
<p><strong>About The Role</strong></p>
<p>This is a full-cycle Strategic Account Executive position that will play an integral role in generating revenue across the Relay Payments suite of products. You’ll be selling Relay’s platform to medium and large sized trucking fleets to help them save time and entirely eliminate fraud. We’re growing this team to support a key strategic segment within this industry and help the 15,000+ carrier fleets within the US who are looking to eliminate fraud in their business. Successful candidates will demonstrate the following skills:</p>
<ul>
<li>Own your pipeline. Effectively outbound prospect within your territory to gain new customer business.</li>
<li>Manage the entire sales process from prospecting and qualifying opportunities to running the sales playbook and closing revenue.</li>
<li>Convey our product value in concise and streamlined conversations to deliver business results quickly.</li>
<li>Collaborate with customer implementation teams to ensure new customers are onboarded properly.</li>
</ul>
<p><strong>About You</strong></p>
<ul>
<li>Located within one of our key territories with the ability to travel up to 30% of the time</li>
<li>Ability to value sell against the competition</li>
<li>Excellent communicator who can answer questions succinctly and informatively and always prioritize the customer experience</li>
<li>Self-starter who has a desire to learn, grow, and excel in their role</li>
<li>At least six years of professional sales experience with consistent performance meeting or exceeding activity goals and quotas in a B2B sales environment</li>
<li>Understanding of trucking and logistics industries; experience selling to OTR fleets preferred</li>
</ul>
<p><strong>Our Core Values</strong></p>
<ul>
<li><strong>Invent the Future</strong> - We embrace the spirit of invention, the idea that there’s always a better way. Together we dream big, fail fast, drive forward, and find creative solutions where others see roadblocks. We prize grit, resilience and speed as we work to transform our industry and to move it into the future.<br><br></li>
<li><strong>Own the Work</strong> -<strong> </strong>Our work is a source of personal pride and fulfillment. We’re here because we relish a challenge and enjoy the exercise of proactively identifying and solving problems. We understand the power of accountability and are in constant pursuit of “more and better” for our customers, our partners and ourselves.<br><br></li>
<li><strong>We’re in it Together</strong> - We’re all in, committed to, and driven by our shared ambition and vision; we understand that alignment and collaboration are imperative. We set aside our ego to actively sync with one another, becoming greater than the sum of our parts. We are consistently open and generous with information, clear, concise and direct in our communication.</li>
</ul>
<p><strong>Why Relay Payments</strong></p>
<ul>
<li>This is a game-changing chance to join one of Atlanta’s best-funded, most well-positioned fintech start-ups.</li>
<li>We are generously sharing equity in Relay Payments - everyone’s an owner!</li>
<li>We invest in your future with our 401K match program and dedicated person/professional development funds.&nbsp;</li>
<li>Do what’s best for your mental, physical and emotional health with our “Be Reasonable” PTO policy.</li>
<li>We offer competitive benefits including medical, dental and vision insurance.</li>
<li>And lots, lots more!</li>
</ul>
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View Original PostingWhy This Is a Most Loved Workplace® Certified Job
Systemic Collaboration
We have the exact same, unwavering, company vision today that we had when we launched six years ago. If you can tell your people where you want to go, they’re much more likely to enthusiastically join you on the journey. We also reinforce our vision at every meeting, making sure we always start with our “why.” We keep our team informed about any changes, welcome their input, and ensure everyone knows what to do and how their contributions impact the specific successes we plan to achieve.
Positive Vision for the Future
Relay’s values are: 1) Invent the future, 2) Own the work, and 3) We’re all in this together. From giving team members ownership in Relay Payments, to designing products rigorously tested to serve under-appreciated truck drivers, Relay’s values are deliberately part of our day-to-day — not just words on our website. Every team meeting and process starts with an acknowledgement of our “why,” to ensure that our values are being upheld. We understand that our values require constant nurturing — and resources — to succeed. We’ve hired a top-notch People team to ensure team members feel connected to our values.
Alignment of Values
Our cofounders have always excelled when it comes to representing our values. To their credit, one of the first items they worked on upon launching Relay Payments was to establish values, set the vision and bring in seasoned people and culture experts to build the right culture and team to accomplish our lofty goals. They’ve done every job at Relay Payments, including customer service and check processing so it’s inspiring for everyone to know there isn’t a role that isn’t critically important to our success.
Respect
We’ve had the same vision since we launched, so continually socialize and reinforce it. We do this through quarterly rallies to discuss goals, report progress, and celebrate wins. We hold biweekly check-ins and monthly updates to address issues and monitor progress. By consistently communicating, we ensure everyone is aware and feels valued. One of our values is to “own the work” so every team member receives company ownership and is invested in our success. Another tenet is a “no surprises” approach – this means we want to regularly hear from our team members on whatever is on their minds.
Killer Outcomes
Creating a digital payment network to transform the trucking industry requires an outstanding team and a supportive environment. We intentionally built a collaborative, people-first culture so our talented professionals can thrive. We foster collaboration by: – Establishing clear communication, leveraging tools like MatterMost for seamless interaction and quick chats. – Encouraging dialogue in psychologically safe environments through regular meetings and weekly 1:1s between managers and team members where ideas flow freely. – Implementing cross-functional projects to avoid silos. – Providing training on effective communication, emphasizing the importance of diverse perspectives. – Leading by example, demonstrating collaboration and setting expectations for a united, purpose-driven environment.
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