SH

SH Hotels and Resorts

Where Splendor and Sustainability Harmonize in Luxury Hospitality

Hospitality
Founded 2015
Miami
Profile last updated: May 2026

About SH Hotels and Resorts

HospitalityFounded 2015

S Hotels & Resorts stands amongst the best hospitality management companies delivering exceptional hotel operations, brand growth and world-class experiences.

Quick Facts

  • IndustryHospitality
  • Founded2015
  • HeadquartersMiami

What Sets Us Apart

Investment in Your Growth

SH University offers continuous learning through in-person workshops, virtual lessons, mentorship, and comprehensive training in hospitality excellence and diversity—empowering every team member to thrive.

Leadership That Genuinely Cares

With 86% of employees recommending us as a great place to work, our leaders prioritize team wellbeing, foster flexibility, and create abundant opportunities for career advancement.

Purpose-Driven Impact

We're dedicated to improving the planet one hotel at a time, integrating sustainability into every operation—from design to guest experiences—creating meaningful work that extends beyond our walls.

Our Culture

The lived experience at SH Hotels and Resorts

Living Sustainability Daily

Every day, team members participate in a workplace culture deeply committed to environmental stewardship, from eco-conscious operations to mentored sustainability initiatives that extend beyond the office into guest experiences and community impact.

Genuine Human Connection

Leadership and colleagues build relationships founded on authentic care and respect, creating an environment where people genuinely know and support each other, and where diverse perspectives are valued and heard in every conversation.

Creative Luxury Thinking

The culture celebrates bold ideas and groundbreaking design, encouraging team members to challenge conventions and contribute to creating hotel experiences that set new standards for beauty, elegance, and innovation in the industry.

Growth Mindset Empowerment

Team members experience a workplace that invests in their development, celebrates advancement from within, and provides mentorship and education that transforms careers, creating a sense of being genuinely supported in professional evolution.

Purpose-Driven Work

Employees feel connected to meaningful missions beyond profit—improving the planet, creating transformative guest moments, and building a more sustainable future—making daily work feel purposeful and personally fulfilling.

Our Culture DNA

The core values that drive SH Hotels and Resorts

SustainableInnovativeElegantEmpoweringPurposefulThoughtfulInclusiveVisionaryLuxuriousCollaborativeGrowth-OrientedAuthenticHarmoniousTransformativeExcellence

Frequently Asked Questions about SH Hotels and Resorts

Common questions about working at SH Hotels and Resorts, their culture, and benefits.

SH Hotels & Resorts offers diverse career opportunities across our portfolio of brands including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and the SH Collection. Positions range from front-line guest services to operations, management, design, and corporate support roles. We encourage applications from candidates passionate about hospitality, sustainability, and innovation. Visit our careers page to view current openings at properties worldwide.

SH University is our comprehensive education and development program designed to support employee growth at every level. It offers in-person workshops, virtual lessons, on-the-job training, mentorship opportunities, and courses spanning topics from hospitality excellence and communication to diversity and inclusion. We believe in investing in our people's development as they grow with our company.

Yes, we understand that every team member has different needs when it comes to work-life balance. We offer flexible scheduling options and scheduling flexibility across many of our properties and roles. Our goal is to support our employees in balancing their professional and personal lives while delivering exceptional guest experiences.

Full-time employees enjoy generous benefits including flexible medical plans, discounts on health and fitness brands, complimentary shift meals or snacks, generous paid time off, paid volunteer time, hotel discounts across SH properties worldwide, and access to exclusive experiences at our luxury brands. Benefits vary by property and position.

Sustainability is core to our mission and operations. Our 1 Hotels brand specializes in fusing sustainable luxury with nature, while all our properties integrate eco-friendly practices into design, operations, and guest experiences. We're committed to improving the planet one hotel at a time, and our employees are integral to these efforts through both daily practices and participation in our paid volunteer programs.

86% of our employees would recommend working at SH Hotels & Resorts to a friend. What sets us apart is our genuine commitment to employee wellbeing and growth, leadership that cares about its team, abundant opportunities for advancement within departments, investments in continuous learning through SH University, flexible scheduling, and alignment with meaningful work in sustainability and hospitality excellence.

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.