Question 1

What career opportunities are available at SH Hotels & Resorts?

Accepted Answer

SH Hotels & Resorts offers diverse career opportunities across our portfolio of brands including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and the SH Collection. Positions range from front-line guest services to operations, management, design, and corporate support roles. We encourage applications from candidates passionate about hospitality, sustainability, and innovation. Visit our careers page to view current openings at properties worldwide.

Question 2

What is SH University and how does it benefit employees?

Accepted Answer

SH University is our comprehensive education and development program designed to support employee growth at every level. It offers in-person workshops, virtual lessons, on-the-job training, mentorship opportunities, and courses spanning topics from hospitality excellence and communication to diversity and inclusion. We believe in investing in our people's development as they grow with our company.

Question 3

Does SH Hotels & Resorts offer flexible work arrangements?

Accepted Answer

Yes, we understand that every team member has different needs when it comes to work-life balance. We offer flexible scheduling options and scheduling flexibility across many of our properties and roles. Our goal is to support our employees in balancing their professional and personal lives while delivering exceptional guest experiences.

Question 4

What employee discounts and perks are available?

Accepted Answer

Full-time employees enjoy generous benefits including flexible medical plans, discounts on health and fitness brands, complimentary shift meals or snacks, generous paid time off, paid volunteer time, hotel discounts across SH properties worldwide, and access to exclusive experiences at our luxury brands. Benefits vary by property and position.

Question 5

How does SH Hotels & Resorts support sustainability and environmental responsibility?

Accepted Answer

Sustainability is core to our mission and operations. Our 1 Hotels brand specializes in fusing sustainable luxury with nature, while all our properties integrate eco-friendly practices into design, operations, and guest experiences. We're committed to improving the planet one hotel at a time, and our employees are integral to these efforts through both daily practices and participation in our paid volunteer programs.

Question 6

What makes SH Hotels & Resorts a great place to work?

Accepted Answer

86% of our employees would recommend working at SH Hotels & Resorts to a friend. What sets us apart is our genuine commitment to employee wellbeing and growth, leadership that cares about its team, abundant opportunities for advancement within departments, investments in continuous learning through SH University, flexible scheduling, and alignment with meaningful work in sustainability and hospitality excellence.

SH Hotels and Resorts

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