MLW LogoMost Loved Workplace® Certified Job

Product Manager, Payments

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®

About the Role

At Shamrock Trading, a Most Loved Workplace® certified employer in the Transportation/Trucking/Railroad space, Creating value and success for customers, partners, and people since 1986..

The Product and Account Specialist provides customer service and sales support for assigned U.S. business areas, and Herff Jones scholastic/collegiate sales representatives. Because the business is cyclical, the specialist will learn multiple areas of the operation throughout the year-round planning and sales cycle. Success in this role requires a strong service focus, accurate order management, clear communication, and the ability to balance competing priorities. Standard hours are Monday through Friday, 8:00 a.m. to 4:45 p.m. Hours may vary as needed, during peak season including Saturdays, if necessary to meet customer demand.

Want to learn more about what it's like to work at Shamrock Trading? View our full profile.

Requirements

  • Proven ability to communicate effectively through listening, writing, and verbal communication across all levels of an organization to support timely product delivery.
  • Previous success in account management or customer service, including managing multiple accounts with strong problem-solving and organizational skills.
  • Ability to communicate professionally and thoughtfully through email and interpersonal interactions, using influence while demonstrating care and kindness.
  • Moderate - advanced Microsoft Office skills, especially Excel, with the ability to learn new systems and technology while understanding that some work is processed manually.
  • Positive attitude and willingness to learn the complete product cycle to better support customers, including schools, administrators, and field sales representatives.
  • Highschool or GED required
  • Bachelor’s or associate degree preferred
  • Honorable military service will be considered on a case-by-case basis
  • Daily activity includes but is not limited to lifting, carrying, sitting, grasping, reaching, standing, kneeling, walking, bending, twisting.
  • Reading, communication, math.
  • Being able to sit for long periods of time
  • Working at a computer for extended periods of time.
  • Ability to regularly lift/move up to 25lbs.
  • Ability to work alone in a relatively quiet environment
MLW Logo

Why This Is a Most Loved Workplace® Certified Job

81% love working here
87% trust their manager
79% would recommend
S

Systemic Collaboration

From day one, employees come first. Individuals are encouraged to think and act like owners, and with this ownership comes pride that permeates into projects and ultimately shines a positive light on the future. Shamrock invests in regular training and development opportunities, which allow employees to prepare for what lies beyond their current roles. With early and ongoing opportunities for advancement, Shamrock nurtures employee growth every step of the way. Through this growth-focused approach, employees are motivated and inspired to work toward a brighter future for themselves and for Shamrock Trading.

P

Positive Vision for the Future

Employees drive the change and values within our organization. We work hard to understand what is needed to create a healthy work environment for them to thrive, grow and stay. We encourage employees to speak up and offer direct lines of communication to upper management, so they are inspired to share ideas and feedback.

A

Alignment of Values

Bill Ryan spent decades building a culture that supports the personal and professional growth of every employee that joins the team. He believes people are the key to success and when you combine the right people with the right business model, the potential for success is unlimited. He has also worked to establish strategies for success, which promotes working together as a team, embracing innovation and applying integrity to everything you do. And finally, even with a workforce of 2,500+ employees, Bill still sends out a personalized message to every employee on their birthday and their anniversary.

R

Respect

From fully paid healthcare and comprehensive benefits that start on day one to an impressive employee stock ownership program and generous company 401k contributions, Shamrock shows respect to employees by treating them and their families well. We routinely conduct employee surveys regarding our benefits to understand employees’ preferences and to shape our offerings based on their feedback. Additionally, we show appreciation through companywide awards and gifts as well as department-specific rewards and incentives. Shamrock’s culture is rooted in transparency and communication, and employees are encouraged to add value with their honest feedback.

K

Killer Outcomes

With a culture that strongly values teamwork and champions open communication, Shamrock provides opportunities for employees to work together on projects, promotes cross-collaboration between teams and departments and encourages regular brainstorming sessions. Not only is our collaborative nature evident in our culture, but it can be seen in our office spaces. On each floor, employees have access to breakout rooms big and small, with features like comfortable seating, inspiration-sparking décor, whiteboards and more. Additionally, we provide tools and resources for virtual collaboration, like messaging platforms, project management software and video conferencing technology.

What It's Like to Work Here

Users Genuine Teamwork & Collaboration
Lightbulb Fast-Paced Innovation
Heart People-Centered Leadership
BarChart3 Accountability with Support
Compass Transparent Direction & Values Alignment

"Love my manager and management for their vision, support, love, respect and assistance."

, Team Member

"It is exciting to be a part of a growing company. I have had a lot of opportunities to grow within Shamrock Trading. This company has strong values and the vision is clear."

, Team Member
Certified for: Global Top 100 Most Loved Workplaces®, Certified Most Loved Workplaces® 2025, Certified Most Loved Workplaces® 2024, Most Loved Workplace® Certified 2025, Most Loved Workplace® Certified 2024, Most Loved Workplace® Certified 2023, Top Most Loved Workplaces® for LGBTQ+, Top Most Loved Workplaces® for Parents and Caregivers, Top Most Loved Workplaces® for Women, Top Most Loved Workplaces® for Diversity, Most Loved Workplace® for CEO 2025, Most Loved Workplace® for Young Professionals 2025, Most Loved Workplace® for Career Advancement 2025, Most Loved Workplace® for Diversity 2025, Top 100 Most Loved Workplaces® 2025, Top Most Loved Workplaces® for Career Advancement, Top Most Loved Workplaces® for CEOs, Top Most Loved Workplaces® for Young Professionals, Most Loved Workplace® Certified 2026

Frequently Asked Questions About Working at Shamrock Trading

Common questions candidates ask about this role and Shamrock Trading's workplace

Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Our brands include Ryan Transportation, RTS Financial, RTS International, RTS Carrier Services and ProTransport. Headquartered in Overland Park, KS, we have offices throughout the United States and globally. Shamrock Trading prioritizes modern web technology stacks. Engineers are expected to demonstrate strong command of React and AWS, with hands-on experience solving complex engineering challenges. Shamrock Trading values depth of technical knowledge and practical application of these tools.

Please review the specific job listing or contact Shamrock Trading's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Shamrock Trading is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Healthcare & Wellness, Financial & Retirement, Work Environment, Professional Development. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Genuine Teamwork & Collaboration and Fast-Paced Innovation and People-Centered Leadership.

The company has committed to inclusive practices including: People-First Investment and Transparent Communication & Collaboration.

Shamrock Trading has an employee workplace love score of 81%. They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Global Top 100 Most Loved Workplaces® and Certified Most Loved Workplaces® 2025.

Shamrock Trading currently has 7 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/shamrock-trading/jobs.

A helpful tip for interviewing here: Shamrock Trading typically conducts a structured interview process with 2 to 3 rounds, including phone screenings and in-person interviews. Candidates should prepare for multiple stages of evaluation..

Apply for Product Manager, Payments

Submit your application directly to the Shamrock Trading team. Let them know why you'd be a great addition to their loved place to work.

Most Loved Workplace® Logo
Powered by Most Loved Workplace®

The global standard for company culture certification and employer of choice visibility.

Learn more about Most Loved Workplace®