Remote Member Service Representative

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Utah – Remote

Full-time

Mid-level

About the Role

At Shared Service Solutions, LLC, a Most Loved Workplace® certified employer in the Financial Services space, World-class shared services enriching credit union members and employees.

Remote Member Service Representative supporting credit union members with banking products, services, and rates. Handling calls, account verification, and digital, card, or loan transactions.

What makes this opportunity special

Partnership-Driven Excellence: We serve three credit unions with dedicated support, fostering collaborative relationships that prioritize member experience and operational success across all partner institutions.
Positive Impact Culture: Our team embraces a positive attitude as a core value, transforming daily operations into opportunities to deliver powerful results and create memorable experiences for members and partners alike.
Specialized Financial Services Expertise: As a CUSO, we bring deep industry knowledge and tailored solutions that strengthen credit union operations and enhance member satisfaction through specialized service delivery.

Our core culture values include Close-Knit Teamwork, Positive Attitude in Action, Flexibility & Trust.

Want to learn more about what it's like to work at Shared Service Solutions, LLC? View our full profile.

Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users Close-Knit Teamwork

Zap Positive Attitude in Action

Leaf Flexibility & Trust

Award Excellence Through Quality

Heart Genuine Employee Care

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Shared Service Solutions, LLC

Common questions candidates ask about this role and Shared Service Solutions, LLC's workplace

As a Credit Union Service Organization (CUSO), we serve three different credit unions by supporting their operations and delivering an unforgettable member experience. Our team applies a positive attitude to delivering services that yield powerful results for our partners.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Shared Service Solutions, LLC is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Financial Security, Work-Life Balance, Professional Development. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Close-Knit Teamwork and Positive Attitude in Action and Flexibility & Trust.

The company has committed to inclusive practices including: Exceptional Employee Growth & Development and Genuine Care for Work-Life Balance.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

Shared Service Solutions, LLC currently has 7 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/shared-service-solutions-llc/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Shared Service Solutions, LLC's recruiting team for specific details on this role's process.