Technical Account Manager (Technical Advisory)
About the Role
At Sonar in the Computer Software space, The industry standard for code verification, trusted by 75% of Fortune 100..
Who is Sonar?
Sonar enables organizations to ship agentic code with confidence. Code creation is abundant, but confidence is scarce. Our core platform, SonarQube, verifies over 750 billion lines of code every day, delivering agentic verification and governance for all code. Trusted by more than 7 million developers and 75% of the Fortune 100, including teams at Nvidia, ServiceNow, , Goldman Sachs, AstraZeneca, and Ford Motor Sonar, Sonar enables organizations to reduce outages, improve security, and lower the cost and risk of agentic software development. Founded in Geneva and now headquartered in Austin, Texas, Sonar has a global team working across offices and hubs, including Silicon Valley, London, Bochum, Barcelona, Singapore, Tokyo, and the Washington, D.C. area. At Sonar, we’re enabling enterprises to build agentic software factories that can move quickly while maintaining the control, consistency and evidence required to ship with confidence. Remote work available to candidates based in: Seattle, San Francisco, Los Angeles, Denver, Chicago, New York City, Philadelphia, Washington, D.C., Atlanta, or Miami. What You Will Do Daily:
Actively listen and formalize Account technical pains or other adoption inhibitors
Work on plans to overcome customer pains and inhibitors
Report product technical or functional gaps internally and advocate for their resolution
Evangelize/Promote the Sonar methodology to govern continuous Code Quality and Security improvement to the customer
Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback
Recruit customer development teams not currently using Sonar
“Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value
Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account
Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically
Make sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain
Run Quarterly Business Reviews (QBR) with Account Sales representatives
Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts
Contribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy
Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, opportunities for improved maturity
Track product development within Sonar in order to maintain product expertise The Experience You Will Need:
Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
At least 5 years of experience in pre- or post-sales customer-facing activities
High listening skills and the ability to formalize and abstract elements expressed by customers and partners
Excellent presentation skills with strong written and verbal communication skills
Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
Attention to details
A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations
Autonomy to run your activity/plans with limited supervision Benefits of Working with Sonar:
Flexible comprehensive employee benefit package.
We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays.
We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation.
Generous discretionary Sonar Growth Bonus, paid annually. Fully paid parking in the heart of downtown Austin, Texas.
Global workforce with employees in 20+ countries representing 35+ unique nationalities.
We have an annual kick-off somewhere in the world where we meet to build relationships and goals for Sonar.
Monthly catered events, and team events Why You Will Love It Here:
Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them.
As the leader in our field, our products and services are as strong as our internal team members.
We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.
Want to learn more about what it's like to work at Sonar? View our full profile.
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View Original PostingWhat It's Like to Work at Sonar
Systemic Collaboration
we have a clear vision and lead with transparency, anchored in our open source roots and commitment to our community. At our core, our mission is to improve the quality and security of all code while delivering an improved developer experience. As we grow, we will continue to drive towards this goal and solve the trillion-dollar challenge of bad code, and will continue to keep part of our solution open source and deliver great value through it.
Positive Vision for the Future
we are a mission-oriented company. At Sonar, we are driven by a deep belief in our people, a commitment to excellence, and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Sonar culture is driven by the values of CODE: Committed, Obsessed, Deliberate & Effective. This mindset reflects our culture of creativity, collaboration, and pride in the work we do.
Alignment of Values
encouraging a culture that believes in the strength of people collaborating together and being empowered, which fosters happiness and performance at work.
Respect
recognizing that we are not just a team of experts in our own areas, but that we are Smarter Together (core value). We’re comfortable with creating and resolving problems collectively and take ownership of our own words to stimulate collaboration through constructive discussion. Feedback is at the heart of everything we do at Sonar, and it’s rooted in our co-responsibility principle and delivery model.
Killer Outcomes
practicing one of our core values of “Smarter Together”. We believe that no one is as smart as all of us working as one. We embrace the power of collective intelligence and diversity because we see it as a strength. We trust each other, listen first, communicate frankly, and deliver candid feedback. We consider every team member co-responsible for decisions and relations with others. We always try to have high-quality, equal relationships regardless of tenure, age, origin, and position. This collective energy allows us to reach a level of idea generation, problem-solving, and decision-making.
What It's Like to Work Here
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