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Strategy & Ops, Enterprise

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San Francisco
1180 GEO Sales HQ (EMEA)
This position may no longer be active.View all open positions at Stripe

About the Role

At Stripe, a Most Loved Workplace® certified employer in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..

<h2><strong>Who we are</strong></h2>

<h3><strong>About Stripe</strong></h3>

<p>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p>

<h3><strong>About the team</strong></h3>

<p>One of Stripe's most important strategic priorities is to build great products and experiences for Enterprises—and we are at an inflection point in the growth of our Enterprise business, with significant momentum.</p>

<p>The Enterprise team is responsible for ensuring all of Stripe's products and services best fit the unique needs of global, modernizing enterprises. Our Enterprise Product extends beyond our APIs and dashboards—to Enterprise executive engagement, our perception in the market, our partner ecosystem, how we collaborate with our users to bring them live, and our users' day-to-day interactions with our GTM and support teams—they're all part of the Product experience for these users.</p>

<p>We focus on expanding and innovating on Stripe's platform in ways that help the largest and most complex customers run their businesses. Our work is highly cross-functional—partnering with almost every other team at Stripe—to execute on the priorities that matter most to Enterprises and ensure that they are successful on Stripe.</p>

<h2><strong>What you'll do</strong></h2>

<p>As a member of the Enterprise Strategy and Operations team, you'll build the infrastructure, processes, and organizational muscle to help our Enterprise business scale:</p>

<h3><strong>Responsibilities</strong></h3>

<ul>

<li>Lead cross-cutting company strategy projects and collaborate with teams to implement changes</li>

<li>Partner with multiple stakeholders across Enterprise and other Stripe teams (e.g., product teams, marketing, sales, support) to achieve the goals of the Enterprise Engine Catalyst. You'll need to objectively evaluate teams' competing priorities and align stakeholders on the optimal solution for Stripe and our users</li>

<li>Partner directly with senior leaders and cross-functional teams to accelerate progress, develop new operating models, and incubate new programs</li>

<li>Establish new operating models in collaboration with key cross-functional teams, focusing on roadmap development and context alignment</li>

<li>Coordinate annual and long-range planning efforts across teams contributing to the Enterprise segment, and drive alignment with partner teams to ensure a cohesive approach to planning</li>

<li>Drive projects, timelines, and commitments on internal projects and customer deliverables</li>

</ul>

<h2><strong>Who you are</strong></h2>

<p>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p>

<h3><strong>Minimum requirements</strong></h3>

<ul>

<li>7+ years of experience in strategy and operations, product strategy, product management, or similar roles at technology companies, including highly cross-functional work spanning strategy, product, analysis, and operations in a fast-paced environment</li>

<li>Critical thinking and first-principles thinking (e.g., ability to question how we work rather than simply executing), and the ability to zoom out to the most important questions</li>

<li>Strong program management skills with experience managing end-to-end execution of projects and programs that have transformed their company's operations and delivered quantifiable business impact</li>

<li>Excellent written and verbal communication with the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales</li>

<li>Demonstrated ability to thrive in influence without authority environments, execute with minimal guidance, and operate in contexts with a high degree of ambiguity</li>

</ul>

<h3><strong>Preferred qualifications</strong></h3>

<ul>

<li>Payments ecosystem or Enterprise software experience</li>

<li>Ability to build trust and partner with senior leaders</li>

<li>Ability to extract the key themes and learnings from a program and build business and investment cases based on these insights</li>

<li>Comfort with SQL or constructing dashboards and structuring advanced data analysis to measure program success</li>

<li>Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience</li>

</ul>

Want to learn more about what it's like to work at Stripe? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Lightbulb Problem-Solving Excellence
Globe Global Perspective
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Zap Ownership Mentality
Target Long-term Thinking

Frequently Asked Questions About Working at Stripe

Common questions candidates ask about this role and Stripe's workplace

Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.

Please review the specific job listing or contact Stripe's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Stripe is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Financial & Lifestyle, Learning & Development, Work Environment. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Problem-Solving Excellence and Global Perspective and Customer Obsession.

The company has committed to inclusive practices including: Invest in Growth and Development and Foster Psychological Safety and Inclusion.

Stripe has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Stripe currently has 574 open positions. They are hiring across departments like 1175 Enterprise - Account Executives (NA), 1653 Startups - Account Executives (NA), 1642 Product Sales - MaaS. You can view all current openings at certcheck.mostlovedworkplace.com/companies/stripe/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Stripe's recruiting team for specific details on this role's process.

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