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Technical Program Manager, Infrastructure

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South San Francisco, CA
Global Operations
This position may no longer be active.View all open positions at Stripe

About the Role

At Stripe, a Most Loved Workplace® certified employer in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..

<h2><strong>Who we are</strong></h2>

<h3><strong>About Stripe </strong></h3>

<p>Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p>

<h2><strong>What you’ll do</strong></h2>

<h3><strong>Responsibilities</strong></h3>

<ul>

<li>Working with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions which span multiple domains;</li>

<li>Define and produce high quality written proposals, communications and documentation. </li>

<li>Execute on technical programs that require deep systems and engineering level knowledge;</li>

<li>Partner with Engineering Managers, Tech Leads, Engineers and other Technical Program Managers to define, scope and drive large programs to conclusion; </li>

<li>Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs;</li>

<li>Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria;</li>

<li>Elevate the execution muscle of engineering teams around you;</li>

<li>Train them to be better at delivery where needed;</li>

<li>Help influence peers / stakeholders and build consensus while dealing with ambiguity;</li>

<li>Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level;</li>

<li>Create widely circulated plans, driving consistency, clarity and building alignment across teams;</li>

<li>Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure);</li>

<li>Shape technical design, predicting technical roadblocks by collaborating with engineers, and identify trade-offs;</li>

<li>Drive programs that span across Stripe in the core infrastructure of Stripe’s payment systems;</li>

<li>Responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs. </li>

<li>Solve complex problems and enable products and infrastructure at scale;</li>

<li>Deliver exceptional results through building and implementing solutions that scale while protecting our users and serving the business; and</li>

<li>Demonstrate deep technical expertise in software infrastructure (e.g. AWS Cloud Infrastructure, Microsoft Azure, Google Cloud, Oracle Cloud, etc.)</li>

</ul>

<h2><strong>Who you are</strong></h2>

<h3><strong>Minimum requirements</strong></h3>

<ul>

<li>Must have a Bachelor's degree or foreign equivalent in Engineering, Computer Science, Management Information Systems, or a related field, plus 5 years of progressive, postbaccalaureate experience in Software engineering, systems engineering or technical program management.</li>

<li>4 years experience in Core infrastructure including database, cloud compute, networking and services;</li>

<li>4 years experience in Program management during all phases of software development from kick-off to launch;</li>

<li>2 years experience in Service Oriented Architecture (SOA);</li>

<li>5 years experience in software architecture and systems design;</li>

<li>5 years experience in technical program management in software infrastructure;</li>

<li>5 years experience in cloud infrastructure in compute, networking, databases, or service frameworks; and</li>

<li>1 year experience in SQL.</li>

</ul>

<p>Salary: $173,400 - $260,200</p>

<p>This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.</p>

<p>40 hrs/week</p>

<p><strong>100% Telecommuting Permitted.</strong></p>

<p><strong>Up to 10% Domestic and International travel required.</strong></p>

<p>Multiple Positions Available. </p>

<p>Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. <strong>CA41.</strong></p>

<h3><strong>#LI-DNI</strong></h3>

Want to learn more about what it's like to work at Stripe? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Lightbulb Problem-Solving Excellence
Globe Global Perspective
Users Customer Obsession
Zap Ownership Mentality
Target Long-term Thinking

Frequently Asked Questions About Working at Stripe

Common questions candidates ask about this role and Stripe's workplace

Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.

Please review the specific job listing or contact Stripe's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Stripe is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Financial & Lifestyle, Learning & Development, Work Environment. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Problem-Solving Excellence and Global Perspective and Customer Obsession.

The company has committed to inclusive practices including: Invest in Growth and Development and Foster Psychological Safety and Inclusion.

Stripe has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Stripe currently has 574 open positions. They are hiring across departments like 1175 Enterprise - Account Executives (NA), 1653 Startups - Account Executives (NA), 1642 Product Sales - MaaS. You can view all current openings at certcheck.mostlovedworkplace.com/companies/stripe/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Stripe's recruiting team for specific details on this role's process.

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