Most Loved Workplace® Certified Job

Head of Technical Account Management, EMEA

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92% of candidates apply because they are a Most Loved Workplace®

Dublin

4147 Technical Account Management, Support & Services - EMEA

About the Role

At Stripe, a Most Loved Workplace® certified employer in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..

<h3><strong>About Stripe</strong></h3>

<p><span style="font-weight: 400;">Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</span></p>

<h3><strong>About the team</strong></h3>

<p>Technical Account Management, Support and Services (TAMSS) supports Stripe’s largest, fastest-growing, and most strategically important users through our paid support offerings.</p>

<p>Technical Account Managers serve as trusted advisers to users and account teams. They combine an understanding of a user’s business, Stripe integration, technical architecture, and strategic priorities to improve integration performance and resilience, lead complex engagements, and coordinate Stripe’s response to critical issues.</p>

<p>The EMEA organization supports direct merchants and platforms across a diverse set of markets, industries, and technical environments. The team partners closely with Sales, Customer Success, Product, Engineering, Support, Professional Services, and Solutions Architecture.</p>

<p>As Head of Technical Account Management for Europe, the Middle East, and Africa (EMEA), you will own the regional direction and performance of TAMSS, including teams supporting Stripe’s largest direct merchants and platforms.</p>

<p>You’ll translate Stripe’s global priorities into regional plans tha

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What It's Like to Work Here

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Frequently Asked Questions About Working at Stripe

Common questions candidates ask about this role and Stripe's workplace

Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.

Please review the specific job listing or contact Stripe's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Stripe is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Financial & Lifestyle, Learning & Development, Work Environment. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Problem-Solving Excellence and Global Perspective and Customer Obsession.

The company has committed to inclusive practices including: Invest in Growth and Development and Foster Psychological Safety and Inclusion.

Stripe has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Stripe currently has 729 open positions. They are hiring across departments like 8611 Security Analytics, 1654 Account Executives (AI), 1653 Startups - Account Executives (NA). You can view all current openings at certcheck.mostlovedworkplace.com/companies/stripe/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Stripe's recruiting team for specific details on this role's process.