IT Support Engineer

At Stripe in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..

<h2><strong>Who we are</strong></h2>

<h3><strong>About Stripe</strong></h3>

<p>Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p>

<h3><strong>About the team</strong></h3>

<p>The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote.  We ensure the successful operation of new hires, account off-boards and critical business systems with a global team. </p>

<p>We’re looking for a Tier 1 Support Engineer to join the AMER CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results.</p>

<h2><strong>What you’ll do</strong></h2>

<p>You’ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.  In-person support is required as well as setting up desks and managing/auditing peripherals.  </p>

<h3><strong>Responsibilities</strong></h3>

<ul>

<li>Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.</li>

<li>Respond to queries either in person

Want to learn more about what it's like to work at Stripe? View our full profile.