Tech Ops Team Lead

At Stripe in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..

<h3><strong>About Stripe</strong></h3>

<p>Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their in revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p>

<h2><strong>What you’ll do</strong></h2>

<p>You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts. </p>

<h3><strong>Responsibilities</strong></h3>

<ul>

<li>Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation </li>

<li>Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders </li>

<li>Utilize data as a core tool for guiding people management strategies and optimizing team productivity </li>

<li>Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making</li>

<li>Manage capacity and scheduling, dividing and assigning work between team members.</li>

<li>Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues. </li>

<li>Ensure your team has strong data analysis and Technical skills needed to be successful in their role.</li>

<li>Setting clear goals and expectations for individual and team per

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