Monetization Operations Analyst

At Stripe, a Most Loved Workplace® certified employer in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..

<h2><strong>Who we are</strong></h2>

<h3><strong>About Stripe </strong></h3>

<p>Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p>

<h2><strong>What you’ll do</strong></h2>

<h3><strong>Responsibilities</strong></h3>

<ul>

<li>Develop and manage scalable billing and collection processes for complex user agreements and new business operations.</li>

<li>Build scalable and auditable onboarding processes for new and existing users. </li>

<li>Onboard sold custom contracts into our billing systems. </li>

<li>Work with legal contracts using strong attention to detail. </li>

<li>Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.</li>

<li>Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections. </li>

<li>Advocate for the customer to internal stakeholders. </li>

<li>Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience. </li>

<li>Help scope, build, and deliver continuous process improvements that enhance operations.</li>

</ul>

<h2><strong>Who you are</strong></h2>

<h3><strong>Minimum requirements</strong></h3>

<p>Must have a Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field, plus 4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales.</p>

<p>Must also have 3 years experience in each of the following:</p>

<ul>

<li>Tracing process impacts from situation to end customers & business financial outcomes;</li>

<li>Payment industry;</li>

<li>GSuite and Excel;</li>

<li>Working with large data sets;</li>

<li>SQL;</li>

<li>Project management or consulting;</li>

<li>Data Modeling;</li>

<li>Influencing business decisions by creating high quality presentations and documentations using PowerPoint;</li>

<li>Digital workflow design, focusing on improving efficiency and user experience across organizational tools;</li>

<li>Dashboard Design and Data Visualization using Tableau;</li>

<li>Using data visualization tools including creating dashboards in Hubble to track KPIs and operational performance; and </li>

<li>Forecast Modeling.</li>

</ul>

<p>Salary: $152,069.00 - $199,200.00/Yr </p>

<p>This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.</p>

<p>40 hrs/week</p>

<p><strong>50% Telecommuting Permitted.</strong></p>

<p><strong>Up to 25% international travel required.</strong></p>

<p>Multiple Positions Available. </p>

<p>Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.<strong> </strong>WA52</p>

<h3><strong>#LI-DNI</strong></h3>

Want to learn more about what it's like to work at Stripe? View our full profile.