Strategic Business Performance, Central Strategy & Operations

At Stripe, a Most Loved Workplace® certified employer in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..

<h2><strong>Who we are</strong></h2>

<h3><strong>About Stripe</strong></h3>

<p><span style="font-weight: 400;">Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</span></p>

<h3><strong>About the team</strong></h3>

<p>Stripe is looking for a senior product strategist-operator to join the Strategic Business Performance (SBP) team. SBP is the "connective tissue" of Stripe. You will have a front-row seat to how Stripe operates and a direct hand in ensuring we hit our most important goals. If you are a technical strategist who loves to move fast and fix high-stakes problems, we’d love to hear from you. </p>

<p>SBP is a small, high-leverage group within Central Strategy & Operations at Stripe. Our mission is to create strategic clarity around Stripe’s performance. We work with partner teams to report on the business; dive into it to support and pressure-test our strategy, driving change wherever we find soft spots and enabling the success of other teams. </p>

<p>We are looking for someone who connects across data, financials and product & business strategy. and can unearth a signal in the noise and either fix the problem directly or convene the right people to fix it fast.</p>

<h2><strong>What you’ll do</strong></h2>

<p>In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems and design workflows that benefit our users. Specifically:</p>

<ul>

<li><strong>Own the "Signal"</strong>: You will define and maintain the metrics that actually matter for in-year performance. You’ll develop a "morning read" discipline—a curated, high-signal view of the business that drives immediate action,<br>moving far beyond standard dashboarding.</li>

<li><strong>Deep-Dive Interventions</strong>: You will lead "surge" projects to diagnose and unblock critical goals at risk. You aren't just identifying problems; you are staying in the arena until the trajectory has measurably changed.</li>

<li><strong>Bridge Product & Strategy</strong>: You will translate long-horizon corporate theses into in-year operational reality. You’ll take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured<br>workstreams.</li>

<li><strong>Synthesize for Leadership</strong>: You’ll think ahead of our executive team, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on.</li>

<li><strong>Pressure-test our Assumptions</strong>: You’ll work closely with Corporate Strategy and Product teams to identify gaps between our external market forces and our internal execution.</li>

</ul>

<h2><strong>Who you are</strong></h2>

<p>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p>

<h3><strong>Minimum requirements</strong></h3>

<ul>

<li>12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies</li>

<li>Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific<br>business outcome</li>

<li>Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights</li>

<li>A proven track record of directly driving business growth through analytical insights and execution</li>

<li>Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality</li>

<li>Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled</li>

<li>Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders</li>

<li>Prior experience with fintech products or complex financial systems is a plus, but not required</li>

<li>Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding Stripe’s business performance</li>

</ul>

<h3><strong>Preferred qualifications</strong></h3>

<ul>

<li>Payments ecosystem, or experience in finance or fintech is a plus</li>

<li>Ability to build trust and partner with senior leaders and CXOs</li>

<li>Technical proficiency in SQL / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets</li>

<li>Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams</li>

<li>Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience</li>

</ul>

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