Most Loved Workplace® Certified JobStrategy and Operations Business Partner, Global Payments Performance
Assessed by Most Loved Workplace®About the Role
At Stripe, a Most Loved Workplace® certified employer in the Financial Services space, Economic infrastructure for the internet, powering ambitious businesses globally..
<h2><strong>Who we are </strong></h2>
<h3><strong>About Stripe</strong></h3>
<p><span style="font-weight: 400;">Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</span></p>
<h3><strong>About the team</strong></h3>
<p>&nbsp;</p>
<p>The Global Payments Performance (GPPT) team, which falls under the Customer Success organization, is a dedicated team of payment experts that help users optimize their payment and product setup with Stripe. The team provides direct User engagement to our most strategic Users as well as a variety of resources that support account teams (self-guided payment optimization workshops, optimization playbooks, data &amp; insights).</p>
<p>The Customer Success Strategy &amp; Operations team sits at the center of how Customer Success operates at Stripe. As GPPT scales, dedicated S&amp;O support is required to both shape the function’s day-to-day operating model—from operating forums, capacity management and metric design— to the systems and cadences that enable execution of the team's long term vision. You will lead annual planning, OKR development, and engagement-model design to ensure GPPT is positioned to deliver for users and scale effectively.</p>
<p>This is a high-impact Business Partner and Builder role at the heart of GPPT and Customer Success. As a trusted thought partner to senior leadership, you’ll combine strategic insight, ope
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