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Superhost Hospitality office culture
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Superhost Hospitality

Building Excellence in Hospitality for Over 40 Years

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Hotel/Hospitality/Travel
Founded 1981
Naperville, Illinois
500
Profile last updated: July 2026

About Superhost Hospitality

Hotel/Hospitality/TravelFounded 1981

In 1981, Ash Lakhany, Superhost founder and CEO acquired a 200-room Quality Inn in New Albany, New York. Ash’s sole focus as to build efficiency into the operations. His personal dedication, hard work and passion turned this hotel into a great success story and the basis for building a great hospitality ownership, investment and operating platform. Over Superhost Hospitality’s 40-year history, Ash built his family business into a recognized leader in the hospitality industry with a track record of success in over 35 hospitality projects, representing over $300,000,000 in real estate investments. Ash’s personal passion for hospitality and his commitment to serving his associates, guests and communities are the shared values his son Samir Lakhany brings today in his role as President of Superhost Hospitality. Having worked in the family business alongside his father starting at a very early age, Samir continues to build on the track record of Superhost successes.

Quick Facts

  • IndustryHotel/Hospitality/Travel
  • Founded1981
  • HeadquartersNaperville, Illinois
  • Certifications1

What Sets Us Apart

40 Years of Family-Driven Leadership

Founded in 1981 by Ash Lakhany, Superhost's four-decade legacy demonstrates unwavering commitment to excellence, with values of personal dedication and passion passed down to President Samir Lakhany, creating a workplace rooted in genuine care for associates and community.

Proven Track Record of Success

Over $300 million in real estate investments across 35+ hospitality projects showcase operational excellence and efficiency-focused management, creating a stable, thriving environment where employees build rewarding long-term careers.

Associates, Guests & Community First

Superhost's foundational philosophy places equal emphasis on serving associates and communities alongside guest satisfaction, fostering a workplace culture where employee wellbeing and workplace relationships are paramount values.

Our Culture

The lived experience at Superhost Hospitality

Genuine Connection and Belonging

Team members experience a workplace where they're treated as valued individuals, not just employees. Colleagues become like family, creating an authentic community where people genuinely care about each other's success and wellbeing.

Innovation Through Diverse Perspectives

A culture that actively listens to ideas from all levels, encouraging curiosity and creative thinking. Employees feel empowered to innovate and contribute meaningfully to Superhost Hospitality's direction and success.

Transparent Growth Pathways

Clear visibility into career advancement opportunities with real examples of employees growing from entry-level roles to leadership positions. Professional development isn't an afterthought – it's woven into daily operations.

People-First Accountability

A performance-driven environment that still prioritizes humanity. Success is celebrated collectively, challenges are faced together, and accountability is balanced with empathy and support.

Systemic Collaboration Across Boundaries

Work happens through genuine partnership across departments and properties. Silos are broken down by design, creating fluid communication and shared ownership of outcomes.

Our Culture DNA

The core values that drive Superhost Hospitality

integrityauthenticrespectfulcollaborativegrowth-orientedinclusiveinnovativeaccountableexcellence-drivenempatheticempoweringtrustworthy

Frequently Asked Questions about Superhost Hospitality

Common questions about working at Superhost Hospitality, their culture, and benefits.

Superhost Hospitality has over 40 years of proven success in the hospitality industry, built on a foundation of integrity, authenticity, and respect. We differentiate ourselves through our people-focused, performance-driven culture where employees feel valued and supported. Our commitment to operational excellence combined with genuine investment in employee development creates a unique workplace where team members thrive.

We offer diverse career pathways across hotel operations, revenue management, corporate functions, and leadership roles. With properties across multiple states, employees have opportunities for advancement and relocation. We also offer structured internship programs for students pursuing hospitality management degrees.

We believe in creating more than just great hotel experiences – we're building a culture where people feel valued and inspired to grow. We offer mentorship from industry leaders, career advancement opportunities, leadership training, and continuous learning initiatives. Many of our current leaders started in entry-level roles and have grown within the company.

Our values include trust, respect, high integrity, having fun, being quality-focused, curiosity, authenticity, empathy, accountability, humility, and personal accountability. These values guide every decision we make and shape our workplace culture.

Yes, we offer comprehensive benefits including professional development opportunities, mentorship programs, employee discounts on hotel stays, recognition programs, and a supportive workplace environment. We also provide career advancement pathways and industry networking opportunities across our multi-state portfolio.

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.