Sr. Product Manager, Digital Ordering

Los Angeles, CA

Marketing

About the Role

At Sweetgreen in the Food & Beverage space, Real food, healthier communities, better futures for all.

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 5,000 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means. Our teams are our most valuable ingredient, the heart of Sweetgreen, the face of our brand, and what truly makes the sweetgreen experience special and unique.

The Sr. Product Manager, Digital Ordering owns the purchase journey across our digital channels. This role is focused on customer and channel growth: you will run a continuous cycle of ship, measure, and improve to grow orders, frequency, and retention. You will work closely with the teams that own our back-end systems, but your focus is the guest.

You will:

<ul>

<li>Own the roadmap for purchase journey optimization and growth across app, web, and kiosk, from first visit to repeat order.</li>

<li>Champion an innovative vision for how our digital channels further our brand and evolve to meet our guests where they are.</li>

<li>Own personalization in the menu and purchase experience, including how we present, recommend, and customize products.</li>

<li>Run a continuous test-and-learn program: form hypotheses, design experiments, read results, and turn learnings into the next bets.</li>

<li>Use customer insights and data to shape customer strategy and decide what to build next.</li>

<li>Partner with the menu team on product catalogs and product pages,

Want to learn more about what it's like to work at Sweetgreen? View our full profile.

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What It's Like to Work at Sweetgreen

What It's Like to Work Here

leaf Farm-to-Table Connection

users Collaborative Mission-Driven Work

heart Genuine Care for People

lightbulb Innovation Through Simplicity

handshake Transparency & Accountability

sprout Growth & Development

Frequently Asked Questions About Working at Sweetgreen

Common questions candidates ask about this role and Sweetgreen's workplace

Sweetgreen (NYSE: SG) is on a mission to build healthier communities by connecting people to real food. Sweetgreen sources the best quality ingredients from farmers and suppliers they trust to cook food from scratch that is both delicious and nourishing. They plant roots in each community by building a transparent supply chain, investing in local farmers and growers, and enhancing the total experience with innovative technology. Since opening its first 560-square-foot location in 2007, Sweetgreen has scaled to over 240 locations across the United States, and its vision is to lead the next generation of restaurants and lifestyle brands built on quality, community, and innovation.

Please review the specific job listing or contact Sweetgreen's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Sweetgreen is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial & Retirement, Health & Wellness, Time Off & Family, Community & Purpose, Workplace Culture. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Farm-to-Table Connection and Collaborative Mission-Driven Work and Genuine Care for People.

The company has committed to inclusive practices including: Nourishing Our People and Transparency & Trust.

Sweetgreen has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Sweetgreen currently has 70 open positions. They are hiring across departments like Liberty Center, Raleigh, Garden City. You can view all current openings at certcheck.mostlovedworkplace.com/companies/sweetgreen/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Sweetgreen's recruiting team for specific details on this role's process.