Sr. Manager, Risks & Claims (Workers' Compensation & General Liability)

At Sweetgreen, a Most Loved Workplace® certified employer in the Food & Beverage space, Real food, healthier communities, better futures for all.

<p><strong>Sweetgreen</strong> is on a mission to build healthy communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each Sweetgreen, our 5,000+ team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them.</p>

<p>We're looking for a <strong>P&C Claims Manager</strong> (Workers' Compensation & General Liability) to manage the day-to-day of Sweetgreen's workers' compensation and general liability claims across our restaurants. Sitting on the Operations Services team and reporting to the Senior Director of Risk + Safety, you will direct the claims adjusting service provided by our workers' compensation carrier, oversee our general liability carrier, and serve as the internal point of contact connecting our restaurants, carriers, brokers, and defense counsel. This role is based onsite at our Los Angeles Support Center.</p>

<p><strong>You will:</strong></p>

<ul>

<li>Direct the workers' compensation claims program end to end, overseeing the carrier's adjusting service from first report of injury through closure and ensuring timely, compliant reporting across all jurisdictions.</li>

<li>Review and challenge reserves, track incurred costs, drive resolution and settlement within an established authority framework, and pursue subrogation and fraud referrals.</li>

<li>Oversee the carrier's handling of general liability claims (slip and fall, bodily injury, property damage), managing intake, notice, reserves, and defense strategy against the program's deductible structure.</li>

<li>Build and partner with the People Team and Restaurant Operations on the return-to-work and modified duty pr

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