Most Loved Workplace® Certified JobDirector, Digital Off-Premise & Catering
Most Loved Workplace® Certified JobAbout the Role
At Sweetgreen, a Most Loved Workplace® certified employer in the Food & Beverage space, Real food, healthier communities, better futures for all.
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<p data-pm-slice="0 0 []">The <strong>Director of Digital Off-Premise &amp; Catering</strong> owns how Sweetgreen shows up for guests who are not walking into our restaurants. Sitting on the Commercial Leadership team, this role owns a single off-premise P&amp;L spanning three connected businesses: catering and B2B workplace programs, third-party marketplace channels including DoorDash, Uber Eats, and Grubhub, and the partner ecosystem that supports both, including ezCater and Fooda. The Director leads a small team across catering and marketplace, sets the multi-year roadmap for how off-premise scales across our restaurant footprint, and is accountable for revenue, margin, and guest experience in every channel where someone orders Sweetgreen on third-party platforms. This role partners across Operations, Merchandising, Marketing, Culinary, Finance, Tech, and Legal to remove friction, and is Sweetgreen's most senior voice with our largest digital and catering partners. This role is based in-person a minimum of 4 days per week at our Los Angeles Support Center.</p>
<p><strong>You will:</strong></p>
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<p><strong>Own the off-premise P&amp;L and channel strategy:</strong> Set the annual and multi-year growth strategy across catering, B2B, and marketplace, own revenue forecasting, pricing, promotional investment, and margin performance, and bring a clear point of view on the non-obvious tradeoffs between visibility, volume, and profitability to executive leadership</p>
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<p><strong>Set marketplace strategy across all platforms:</strong> Define Sweetgreen's multi-year positioning on DoorDash, Uber Eats, Grubhub and ezCater, own the marketing budget and the promotional architecture that drives incremental volume without structurally eroding margin, and set the brand and quality standards our stor
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