Head Coach

At Sweetgreen, a Most Loved Workplace® certified employer in the Food & Beverage space, Real food, healthier communities, better futures for all.

<h3><strong>A Healthier Future Starts With You</strong></h3>

<p>As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.</p>

<h3><strong>What You’ll Do</strong></h3>

<p>Lead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.</p>

<h3><strong>Essential Functions</strong></h3>

<ul>

<li><strong>People + Team Leadership:</strong> Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.</li>

<li><strong>Food Safety + Operations:</strong> Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.</li>

<li><strong>Customer Experience:</strong> Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.</li>

<li><strong>Financial + Business Acumen:</strong> Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.</li>

<li><strong>Systems, Process + Technology:</strong> Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.</li>

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