Most Loved Workplace® Certified JobSenior Loss Prevention Manager
Most Loved Workplace® Certified JobAbout the Role
At Sweetgreen, a Most Loved Workplace® certified employer in the Food & Beverage space, Real food, healthier communities, better futures for all.
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<p data-pm-slice="0 0 []"><strong>Sweetgreen</strong> is on a mission to build healthy communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each Sweetgreen, our 5,000+ team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them.</p>
<p>We're looking for a <strong>Senior Loss Prevention Manager</strong> to own loss prevention, physical security, and crisis and resiliency planning across Sweetgreen's restaurants and support centers. Sitting on the Operations Services team and reporting to the Senior Director of Risk + Safety, you will lead our camera and investigations program, drive shrink and fraud reduction, manage physical security across our locations, and build the playbooks and response capability that keep our people, guests, and operations safe when things go wrong. This role is based onsite at our Los Angeles Support Center.</p>
<p><strong>You will:</strong></p>
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<p>Own the loss prevention program end to end, driving strategy to reduce shrink, theft, and fraud, and managing the camera and video investigations platform, case work, and evidence retention.</p>
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<p>Lead investigations into suspected internal and external theft, fraud, and policy violations, partnering with the People and Legal Teams on outcomes.</p>
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<p>Set and maintain physical security standards across restaurants and support centers (access control, camera coverage, alarms), manage security vendors and guard services, and oversee incident response for events such as break-ins, theft, and workplace violence.</p>
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<p>Build and maintain cr
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