Most Loved Workplace® Certified Job

Enterprise Services Engineer

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Remote, Germany

Enterprise Services

About the Role

At Tanium, a Most Loved Workplace® certified employer in the Computer Software space, Autonomous IT powered by AI and real-time endpoint intelligence for unstoppable organizations.

The Basics:

At Tanium, our Enterprise Services Engineers (ESEs) fulfill a vital role in our organization by serving Tanium's customers as hands-on-keyboard experts for both remote and on-site engagements. You will operate in a highly team-based environment with Technical Support Engineers, fellow Engineers, Customer Success Managers, and Sales Account Managers. ESEs contribute to each customer's success by operating and maintaining the Tanium platform and its modules to achieve customer-specific Operations, Risk, Compliance, Asset, and Security-focused outcomes, either remotely or on on-site with the customer. You’ll have continuous opportunities and challenges which will require you to apply your best technical chops in large enterprise environments, all leveraging the power of Tanium.&nbsp;

What You’ll Do:

<ul>

<li>Work closely with our customers to;

<ul>

<li>Operationalize, administer and maintain the Tanium Platform to solve complex technical issues independently or with the help of teammates&nbsp;</li>

<li>Identify opportunities for our customers to get greater value from the Tanium platform&nbsp;</li>

<li>Consistently and cogently address our customers’ needs through astute verbal and written communication skills&nbsp;</li>

</ul>

</li>

<li>Conduct daily health-checks on assigned accounts &amp; Work with Technical Support Engineers on strategic customer activities

<ul>

<li>Contribute to and track activity, after action, root cause and daily status reports</li>

<li>Document best practices and Play Book entries</li>

<li>Work closely with CSMs on improving Tanium operational status within key accounts</li>

<li>Provide technical direction to customer IT support staff</li>

</ul>

</li>

</ul>

We’re Looking For: Security Clearance: minimum Secret but Top Secret or DV preferred

Education: BA/BS or equivalent experience required

Experience:&nbsp;

<ul>

<li>5+ years of experience in IT/Consulting</li>

<li>5+ years of experience in Systems Administration/Engineering</li>

<li>Experience working with public sector customers</li>

<li>Ability to speak German and English</li>

<li>Strong troubleshooting skills</li>

<li>Ability to articulate and communicate</li>

<li>Broad knowledge across several technical domains, coupled with deep knowledge in one or more of the following:

<ul>

<li>Endpoint Security</li>

<li>Endpoint Support/Troubleshooting</li>

<li>Incident response</li>

<li>Systems Management</li>

<li>Systems Administration</li>

<li>Software Engineering</li>

<li>Utility Scripting (e.g. Bash, PowerShell, VBScript, Python, etc.)</li>

</ul>

</li>

<li>Demonstrated critical thinking skills</li>

<li>Ability to break a problem down into manageable, ordered piece parts</li>

<li>Ability to convey problem statement and plan of attack to others</li>

<li>Hands-on Tanium experience will be a major plus</li>

</ul>

About Tanium&nbsp;

<div>Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.</div>

<div>Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit <a id="OWA8cd82040-d6a4-2e07-8c22-f773746075e4" href="http://www.Tanium.com/" target="_blank" data-auth="NotApplicable" data-linkindex="0">www.Tanium.com</a> and&nbsp;follow us on <a id="OWA51246dd5-7f28-280e-6637-139dda4774bb" href="https://www.linkedin.com/company/Tanium" target="_blank" data-auth="NotApplicable" data-linkindex="1">LinkedIn</a> and <a id="OWAd79eefc3-ede9-5e26-14d4-517b82af2392" href="https://twitter.com/Tanium" target="_blank" data-auth="NotApplicable" data-linkindex="2">X</a>.</div>

On a mission. Together.&nbsp;

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.&nbsp;&nbsp;&nbsp;

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. &nbsp;

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.&nbsp;

Taking care of our team members&nbsp;

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.&nbsp;&nbsp;&nbsp;<div class="content-conclusion">Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact&nbsp;<a href="mailto:accommodations@Tanium.com">accommodations@Tanium.com</a>. For more information refer to the “Know Your Rights” poster which is available here -&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>.

Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @Tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.

<a href="https://www.cigna.com/legal/compliance/machine-readable-files" target="_blank">This link</a> leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

For more information on how Tanium processes your personal data, please see our&nbsp;<a href="https://www.Tanium.com/privacy-policy/" target="_blank" data-auth="NotApplicable" data-safelink="true" data-linkindex="0">Privacy Policy</a>.</div>

Want to learn more about what it's like to work at Tanium? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

Systemic Collaboration

We know our mission is critical: to empower IT and security leaders to make their organizations unstoppable and to protect the people, data, and systems behind the essential services relied on every day. This sense of purpose drives our teams to do their best work in service of our customers, partners, shareholders, and each other. We take pride in knowing that what we do matters and that our work has a real impact across industries and around the world. We also operate under the team mantra, “one team, one mission,” which ensures that every one of us is working towards the same unstoppable goal. We see that this connection clearly resonates with our team: in our annual engagement survey, 91% say they understand how their work contributes towards Tanium’s success.

Positive Vision for the Future

Our values are the foundation Tanium’s culture and are the basis upon which we hire, engage, develop, and reward our people. Here’s how we practice them: – We do the Right Thing: We put our customers first, always act ethically, and think and act like owners of Tanium. – We Win as a Team: We reject self-serving behavior and succeed through collaboration, diversity, mutual trust, and respect. – We are Unstoppable: We focus on our mission with a relentless pursuit of innovation and excellence.

Alignment of Values

Our leadership team inspires Tanium team members to achieve success by embodying our values of doing the right thing, winning as a team, and being unstoppable. We expect the same from our leaders as we do from every Tanium team member, because we all have a hand in building and maintaining our world-class culture. Dan Streetman, Tanium’s CEO, models those values from the top. Before his software career, Dan served in the U.S. military as an Army Ranger-qualified Infantry Officer and redeployed to active duty a decade ago. These shared values of integrity and mission focus made him an excellent fit to step in and lead Tanium on our mission to make the world a safer, more secure place.

Respect

Committing to making Tanium a great workplace for ALL. Here’s how we do that: - Inclusive Hiring Standardized interviewing, diverse recruiting partnerships, diversity training, the creation of our internship program to welcome future leaders from all backgrounds to Tanium, and more! - Empowering Every Team Member: Robust Diversity Equity Inclusion Belonging learning path for all team members with several trainings, including Inclusion@Tanium, a training that helps team members understand their own unconscious biases and actions that drive a culture where people of all backgrounds can thrive. - Hearing Every Voice: Listening to our employees through surveys, focus groups, Q&As at All Hands, and informal feedback channels to welcome and action on diverse points of view. - Building Our Future, Together: The Tanium Referral Program reinforces this by encouraging team members to bring in trusted, values‑aligned talent, fostering pride and ownership while also offering meaningful financial incentives that recognize their contribution to our shared success. - Recognizing What Matters: In addition to an equitable compensation and rewards program, we have a comprehensive, fully paid parental leave policy globally. -Honoring Who We Are: We prioritize celebrating the vibrant culture of our diverse team through observances like Pride, MLK Jr Day, International Women’s Day, Veterans Day, and more!

Killer Outcomes

Tanium is a great place to work – not just in accolades, but in the lived experiences of our team members every day. We believe that when people come together with purpose, humility, and collaboration, extraordinary things can happen. Our people agree – 97% of Tanium team members say they trust and respect their colleagues in our annual engagement survey.

What It's Like to Work Here

Rocket Why Work Here

User CEO Leadership

Heart Tanium Culture

Handshake Tanium Respect

Sparkles Positive Vision

Target Alignment of Values

Certified for: Parents Caregivers Most Loved Workplaces® 2025, DIVERSITY Most Loved Workplaces® 2025, LGBTQ+ Most Loved Workplaces® 2025, Most Loved Workplace® Certified 2026, Most Loved Workplace® Certified 2025, Most Loved Workplace® Certified 2024

Frequently Asked Questions About Working at Tanium

Common questions candidates ask about this role and Tanium's workplace

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable. Organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. For more information, visit www.tanium.com.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Tanium is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Tanium offers competitive benefits to support employee well-being. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Why Work Here and CEO Leadership and Company Culture.

The company has committed to inclusive practices including: Mission-Driven Excellence and Inclusive and Collaborative Culture.

They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Parents Caregivers Most Loved Workplaces® 2025 and DIVERSITY Most Loved Workplaces® 2025.

Tanium currently has 52 open positions. They are hiring across departments like Advanced Consulting Engineers, IT Support, Global Support. You can view all current openings at certcheck.mostlovedworkplace.com/companies/tanium/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Tanium's recruiting team for specific details on this role's process.