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Business Analyst - Salesforce

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Addison, TX (Hybrid); Bellevue, WA (Hybrid); Durham, NC (Hybrid); Emeryville, CA (Hybrid); Reston, VA (Hybrid)
IT Support

About the Role

At Tanium, a Most Loved Workplace® certified employer in the Computer Software space, Autonomous IT powered by AI and real-time endpoint intelligence for unstoppable organizations.

<p><strong>The Basics</strong></p>

<p>We are seeking a skilled and experienced Business Analyst proficient in Salesforce Sales Cloud. This role will have their hands in a little bit of everything but will specialize in gathering and maintaining requirements for our portfolio of projects, assist with functional and technical design, test and evaluate new and existing technologies during concept validations. This person will also act as a liaison between stakeholders in our Sales, Partner, Marketing, Commercial Ops, and Finance organizations and work as a member of the Business Systems team to ensure transparency and timely delivery of project deliverables. The ideal candidate will play a pivotal role in optimizing our use of Salesforce to enhance customer experience, streamline processes, and drive business growth. The role requires a deep understanding of Salesforce overall functionalities, coupled with the ability to translate business requirements into technical solutions.</p>

<p><em><strong>This position follows Tanium’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.</strong></em></p>

<p><strong>What you'll do</strong></p>

<ul>

<li>Works collaboratively with other members of the Sales Systems team to ensure the requirements are understood and documented</li>

<li>Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives</li>

<li>Assist in the planning, prioritization, design, development and deployment of new projects & system enhancements</li>

<li>Responsible for understanding business requirements, creating/grooming user stories, and partnering with the delivery team to deliver solutions</li>

<li>Leverage business knowledge and expertise to identify opportunities for process improvements</li>

<li>Coordinate and perform system testing to ensure requirements are met. Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off</li>

<li>Partner with business operations team members to define, plan, and execute small and medium projects, in addition to ongoing delivery of ‘run the business’ enhancements and fixes</li>

</ul>

<p><strong>We’re looking for someone with</strong></p>

<ul>

<li>Education

<ul>

<li>Bachelor’s degree (or equivalent) in Computer Science, MIS, Computer Engineering or similar technical degree</li>

</ul>

</li>

<li>Experience

<ul>

<li>Salesforce Sales Cloud Consultant and Salesforce Administrator Certifications strongly preferred</li>

<li>Salesforce CPQ Specialist Certification or Business Analyst Certification is a plus</li>

<li>3+ years of experience as a business analyst/implementation consultant/solutions architect supporting Salesforce platform</li>

<li>3+ years of experience with declarative development on the Salesforce platform as an administrator</li>

<li>Experience designing and supporting small to medium scale, complex solutions on Salesforce and associated ecosystems</li>

<li>Good understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles</li>

<li>Ability to excel in a fast growing/fast paced environment delivering accuracy where adaptability is imperative</li>

<li>Excellent communication skills with the ability to collaborate effectively with cross-functional teams</li>

<li>Experience in Agile/Scrum methodologies is preferred</li>

<li>Demonstrated understanding of Change Management processes</li>

<li>Ability to balance multiple tasks simultaneously; workload will be a blend of small, medium, and large projects as well as ongoing production support</li>

</ul>

</li>

</ul>

<p> </p>

<p><strong>About Tanium </strong></p>

<div>Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.</div>

<div> </div>

<div>Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit <u><a id="OWA8cd82040-d6a4-2e07-8c22-f773746075e4" href="http://www.Tanium.com/" target="_blank" data-auth="NotApplicable" data-linkindex="0">www.Tanium.com</a></u> and follow us on <u><a id="OWA51246dd5-7f28-280e-6637-139dda4774bb" href="https://www.linkedin.com/company/Tanium" target="_blank" data-auth="NotApplicable" data-linkindex="1">LinkedIn</a></u> and <u><a id="OWAd79eefc3-ede9-5e26-14d4-517b82af2392" href="https://twitter.com/Tanium" target="_blank" data-auth="NotApplicable" data-linkindex="2">X</a></u>.</div>

<p><strong>On a mission. Together. </strong></p>

<p><span data-contrast="auto">At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.  </span><span data-ccp-props="{"201341983":0,"335559685":1440,"335559738":200,"335559739":200,"335559740":276}"> </span></p>

<p>As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  </p>

<p>Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. </p>

<p><span data-contrast="auto">Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.  </span><span data-ccp-props="{"201341983":0,"335559685":1440,"335559740":240}"> </span></p>

<p><strong>What you’ll get </strong></p>

<p>The annual base salary range for this full-time position is $100,000 to $155,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.</p>

<p>In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.</p><div class="content-conclusion"><p>Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact <a href="mailto:accommodations@Tanium.com">accommodations@Tanium.com</a>. For more information refer to the “Know Your Rights” poster which is available here - <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>.</p>

<p>Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @Tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.</p>

<p><a href="https://www.cigna.com/legal/compliance/machine-readable-files" target="_blank">This link</a> leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.</p>

<p><span data-ccp-props="{"201341983":0,"335559685":1440,"335559740":240}">For more information on how Tanium processes your personal data, please see our <a href="https://www.Tanium.com/privacy-policy/" target="_blank" data-auth="NotApplicable" data-safelink="true" data-linkindex="0">Privacy Policy</a>.</span></p></div>

Want to learn more about what it's like to work at Tanium? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

S

Systemic Collaboration

We know our mission is critical: to empower IT and security leaders to make their organizations unstoppable and to protect the people, data, and systems behind the essential services relied on every day. This sense of purpose drives our teams to do their best work in service of our customers, partners, shareholders, and each other. We take pride in knowing that what we do matters and that our work has a real impact across industries and around the world. We also operate under the team mantra, “one team, one mission,” which ensures that every one of us is working towards the same unstoppable goal. We see that this connection clearly resonates with our team: in our annual engagement survey, 91% say they understand how their work contributes towards Tanium’s success.

P

Positive Vision for the Future

Our values are the foundation Tanium’s culture and are the basis upon which we hire, engage, develop, and reward our people. Here’s how we practice them: – We do the Right Thing: We put our customers first, always act ethically, and think and act like owners of Tanium. – We Win as a Team: We reject self-serving behavior and succeed through collaboration, diversity, mutual trust, and respect. – We are Unstoppable: We focus on our mission with a relentless pursuit of innovation and excellence.

A

Alignment of Values

Our leadership team inspires Tanium team members to achieve success by embodying our values of doing the right thing, winning as a team, and being unstoppable. We expect the same from our leaders as we do from every Tanium team member, because we all have a hand in building and maintaining our world-class culture. Dan Streetman, Tanium’s CEO, models those values from the top. Before his software career, Dan served in the U.S. military as an Army Ranger-qualified Infantry Officer and redeployed to active duty a decade ago. These shared values of integrity and mission focus made him an excellent fit to step in and lead Tanium on our mission to make the world a safer, more secure place.

R

Respect

Committing to making Tanium a great workplace for ALL. Here’s how we do that: - Inclusive Hiring Standardized interviewing, diverse recruiting partnerships, diversity training, the creation of our internship program to welcome future leaders from all backgrounds to Tanium, and more! - Empowering Every Team Member: Robust Diversity Equity Inclusion Belonging learning path for all team members with several trainings, including Inclusion@Tanium, a training that helps team members understand their own unconscious biases and actions that drive a culture where people of all backgrounds can thrive. - Hearing Every Voice: Listening to our employees through surveys, focus groups, Q&As at All Hands, and informal feedback channels to welcome and action on diverse points of view. - Building Our Future, Together: The Tanium Referral Program reinforces this by encouraging team members to bring in trusted, values‑aligned talent, fostering pride and ownership while also offering meaningful financial incentives that recognize their contribution to our shared success. - Recognizing What Matters: In addition to an equitable compensation and rewards program, we have a comprehensive, fully paid parental leave policy globally. -Honoring Who We Are: We prioritize celebrating the vibrant culture of our diverse team through observances like Pride, MLK Jr Day, International Women’s Day, Veterans Day, and more!

K

Killer Outcomes

Tanium is a great place to work – not just in accolades, but in the lived experiences of our team members every day. We believe that when people come together with purpose, humility, and collaboration, extraordinary things can happen. Our people agree – 97% of Tanium team members say they trust and respect their colleagues in our annual engagement survey.

What It's Like to Work Here

Rocket Why Work Here
User CEO Leadership
Heart Tanium Culture
Handshake Tanium Respect
Sparkles Positive Vision
Target Alignment of Values
Certified for: Parents Caregivers Most Loved Workplaces® 2025, DIVERSITY Most Loved Workplaces® 2025, LGBTQ+ Most Loved Workplaces® 2025, Most Loved Workplace® Certified 2026, Most Loved Workplace® Certified 2025, Most Loved Workplace® Certified 2024

Frequently Asked Questions About Working at Tanium

Common questions candidates ask about this role and Tanium's workplace

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable. Organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. For more information, visit www.tanium.com.

Please review the specific job listing or contact Tanium's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Tanium is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Tanium offers competitive benefits to support employee well-being. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Why Work Here and CEO Leadership and Company Culture.

The company has committed to inclusive practices including: Mission-Driven Excellence and Inclusive and Collaborative Culture.

They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Parents Caregivers Most Loved Workplaces® 2025 and DIVERSITY Most Loved Workplaces® 2025.

Tanium currently has 52 open positions. They are hiring across departments like Advanced Consulting Engineers, IT Support, Global Support. You can view all current openings at certcheck.mostlovedworkplace.com/companies/tanium/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Tanium's recruiting team for specific details on this role's process.

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