Field Customer Engineer
About the Role
At Tanium in the Computer Software space, Autonomous IT powered by AI and real-time endpoint intelligence for unstoppable organizations.
<p><strong><u>The Basics:</u></strong></p>
<p><br>Field Customer Engineers (FCEs) are pre-sales technical experts that execute Proof of Value (POV) engagements with precision and at scale, quickly demonstrating time to value and the power of the Tanium platform against the customer's business objectives. Engaged at a critical stage of the sales cycle, FCEs act as the expert during the POV — from co-creation and review of success criteria definition through execution and the technical win. Serves as a trusted advisor to both the customer and go-to- market resources.<br>Beyond individual engagements, FCEs build the gold standard: reusable POV workflows and use cases that streamline the POV experience and create a consistent, effective, and efficient experience for every POC. FCEs partner closely with Solution Engineers, Directors of Strategic Accounts, Customer Success Managers, Domain Architects, and customers to ensure every POV is aligned to business objectives and positioned to convert.</p>
<p><strong><u><br>What You'll Do:</u></strong></p>
<p><br><u>POV Execution</u></p>
<ul>
<li>Own and execute Proof of Value engagements with precision, defining clear success criteria with the account team and customer that map directly to the customer's business objectives.</li>
<li>Configure and demonstrate the Tanium platform against the customer's priority use cases, quickly proving time to value and the power of the platform.</li>
<li>Act as the expert during the POV stage of the sales cycle, guiding customer stakeholders, anticipating and resolving blockers, and keeping engagements on schedule.</li>
<li>Present POV outcomes mapped to agreed success criteria to technical and executive stakeholders to secure the technical win.</li>
</ul>
<p><u>POV Standardiza
Want to learn more about what it's like to work at Tanium? View our full profile.
Prefer to apply on the company's career site?
View Original PostingWhat It's Like to Work at Tanium
Systemic Collaboration
We know our mission is critical: to empower IT and security leaders to make their organizations unstoppable and to protect the people, data, and systems behind the essential services relied on every day. This sense of purpose drives our teams to do their best work in service of our customers, partners, shareholders, and each other. We take pride in knowing that what we do matters and that our work has a real impact across industries and around the world. We also operate under the team mantra, “one team, one mission,” which ensures that every one of us is working towards the same unstoppable goal. We see that this connection clearly resonates with our team: in our annual engagement survey, 91% say they understand how their work contributes towards Tanium’s success.
Positive Vision for the Future
Our values are the foundation Tanium’s culture and are the basis upon which we hire, engage, develop, and reward our people. Here’s how we practice them: – We do the Right Thing: We put our customers first, always act ethically, and think and act like owners of Tanium. – We Win as a Team: We reject self-serving behavior and succeed through collaboration, diversity, mutual trust, and respect. – We are Unstoppable: We focus on our mission with a relentless pursuit of innovation and excellence.
Alignment of Values
Our leadership team inspires Tanium team members to achieve success by embodying our values of doing the right thing, winning as a team, and being unstoppable. We expect the same from our leaders as we do from every Tanium team member, because we all have a hand in building and maintaining our world-class culture. Dan Streetman, Tanium’s CEO, models those values from the top. Before his software career, Dan served in the U.S. military as an Army Ranger-qualified Infantry Officer and redeployed to active duty a decade ago. These shared values of integrity and mission focus made him an excellent fit to step in and lead Tanium on our mission to make the world a safer, more secure place.
Respect
Committing to making Tanium a great workplace for ALL. Here’s how we do that: - Inclusive Hiring Standardized interviewing, diverse recruiting partnerships, diversity training, the creation of our internship program to welcome future leaders from all backgrounds to Tanium, and more! - Empowering Every Team Member: Robust Diversity Equity Inclusion Belonging learning path for all team members with several trainings, including Inclusion@Tanium, a training that helps team members understand their own unconscious biases and actions that drive a culture where people of all backgrounds can thrive. - Hearing Every Voice: Listening to our employees through surveys, focus groups, Q&As at All Hands, and informal feedback channels to welcome and action on diverse points of view. - Building Our Future, Together: The Tanium Referral Program reinforces this by encouraging team members to bring in trusted, values‑aligned talent, fostering pride and ownership while also offering meaningful financial incentives that recognize their contribution to our shared success. - Recognizing What Matters: In addition to an equitable compensation and rewards program, we have a comprehensive, fully paid parental leave policy globally. -Honoring Who We Are: We prioritize celebrating the vibrant culture of our diverse team through observances like Pride, MLK Jr Day, International Women’s Day, Veterans Day, and more!
Killer Outcomes
Tanium is a loved place to work – not just in accolades, but in the lived experiences of our team members every day. We believe that when people come together with purpose, humility, and collaboration, extraordinary things can happen. Our people agree – 97% of Tanium team members say they trust and respect their colleagues in our annual engagement survey.
What It's Like to Work Here
Frequently Asked Questions About Working at Tanium
Common questions candidates ask about this role and Tanium's workplace
Apply for Field Customer Engineer
Submit your application directly to the Tanium team. Let them know why you'd be a strong addition to their team.

