Clinic Manager - Specialty Clinic, North Hollywood
About the Role
At UCLA Health in the Hospital & Health Care space, Healing humankind, one patient at a time, with world-class care and discovery..
The Practice Manager is responsible for the daily administrative, operational, financial, and patient care support functions of the UCLA Health North Hollywood Specialty Clinics. This position provides leadership and oversight for the following service lines: Gastroenterology, Interventional Endoscopy Services (IES), Nutrition Services, Pain Management, Colorectal Surgery, Sports Medicine. As the Practice Manager you will oversee the administrative and clinical support functions for our Specialty Care Clinic in North Hollywood, a part of the UCLA Health Community Clinics. This role is responsible for ensuring an effective, compliant, and patient-centered operation through oversight of patient experience, access, financial performance, staffing, clinical quality, and operational execution. You will partner closely with physician leadership and operational stakeholders to support high-quality care delivery consistent with UCLA Health standards and CI-CARE values.
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Requirements
- Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
- Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
- Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
- Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
- Working knowledge of medical terminology.
- Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
- Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
- Working knowledge of major medical insurance plans.
- Ability to work occasional weekends or evenings as required.
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View Original PostingWhat It's Like to Work at UCLA Health
Systemic Collaboration
Our employees are challenged and empowered in an atmosphere of learning and support. Every day, we are able to make a significant difference for our patients, our community and our team members. We are committed to equity, inclusion and diversity. All employees have an opportunity to work alongside other world-class health care professionals and contribute to our reputation as an internationally-respected leader. Every day, we are able to make a significant difference for our patients, our community and our team members.
Positive Vision for the Future
There’s a sense of shared purpose that lets us know we’re in a true place of inclusive, compassionate healing. That’s the UCLA Health culture and it’s built on a clear mission, a focused vision and enduring values.
Alignment of Values
More than a visionary leader at UCLA Health, Johnese Spisso, CEO of the UCLA Hospital System, is active in community leadership and has served as the Los Angeles Community Chair for the Leukemia and Lymphoma Society Light the Night Walk as well as the Los Angeles Community Chair for the American Heart Association’s Go Red for Women Luncheon. She has received numerous awards and recognition throughout her career, including being named to Modern Healthcare’s Top 25 Most Influential Women Leaders in 2019, LA Business Journal’s 500 Most Influential Leaders in Los Angeles in 2020 and Modern Healthcare’s Top 50 Clinical Leaders of 2020 in the U.S.
Respect
UCLA Health champions the talent that unites our organization in serving our communities. We believe that every individual has a voice, and we welcome the difference those voices make in enhancing our world-class culture of healing humankind through acts of kindness.
Killer Outcomes
As members of the UCLA Health community, we are committed to the highest ethical standards to advance our mission of delivering leading-edge patient care, research and education. We all share the responsibility of conducting our professional and personal practices, following the principles of integrity, compassion, respect, teamwork, excellence, and discovery. We are committed to honoring the trust of our patients, families, and community by continuously striving to deliver exceptional care through excellence in quality, safety, service, affordability, and equity
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