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Financial Clearance Supervisor

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92% of candidates apply because they are a Most Loved Workplace®
Los Angeles, CA
Full-time
Mid-level

About the Role

At UCLA Health, a Most Loved Workplace® certified employer in the Hospital & Health Care space, Healing humankind, one patient at a time, with world-class care and discovery..

Take on an important role with a world-class health organization. Help ensure consistently exceptional financial performance. Take your professional expertise to the next level. You can do all this and more at UCLA Health. In this key position, you will provide strong leadership and day-to-day operational support to the front-end FPG Financial Clearance Unit. This will include direct staff-level oversight for Insurance Verification, Authorization/Referral Management, Pre-Registration/Pre-Service Collections, and the Patient Advocacy Team. You will: Ensure the achievement of performance and quality standards, Establish work prioritization for staff, Ensure tasks are completed in a timely and accurate manner, Coordinate and provide backup coverage for all workflow assignments, Coach/mentor team in adherence with FPG guidelines, Identify risks and propose mitigation solutions.

Want to learn more about what it's like to work at UCLA Health? View our full profile.

Requirements

  • Previous supervisory experience required
  • Three years of health care industry work experience in Front-End Revenue Cycle as a leader is highly desired
  • Proficiency in Epic front-end applications such as ADT, Cadence, and Prelude
  • Understanding of physician revenue cycle and leading measures of performance
  • Interpersonal skills and ability to communicate effectively and diplomatically with patients, staff, and physicians; give and receive information, clarify policies, and mediate if necessary with patients, physicians, and technologists.
  • Ability to adapt and implement frequently changing procedures
  • In-depth knowledge of UCLA governance principles and managerial best practices
  • Ability to communicate clearly and diplomatically

Prefer to apply on the company's career site?

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Why This Is a Most Loved Workplace® Certified Job

85% love working here
82% trust their manager
83% would recommend
S

Systemic Collaboration

Our employees are challenged and empowered in an atmosphere of learning and support. Every day, we are able to make a significant difference for our patients, our community and our team members. We are committed to equity, inclusion and diversity. All employees have an opportunity to work alongside other world-class health care professionals and contribute to our reputation as an internationally-respected leader. Every day, we are able to make a significant difference for our patients, our community and our team members.

P

Positive Vision for the Future

There’s a sense of shared purpose that lets us know we’re in a true place of inclusive, compassionate healing. That’s the UCLA Health culture and it’s built on a clear mission, a focused vision and enduring values.

A

Alignment of Values

More than a visionary leader at UCLA Health, Johnese Spisso, CEO of the UCLA Hospital System, is active in community leadership and has served as the Los Angeles Community Chair for the Leukemia and Lymphoma Society Light the Night Walk as well as the Los Angeles Community Chair for the American Heart Association’s Go Red for Women Luncheon. She has received numerous awards and recognition throughout her career, including being named to Modern Healthcare’s Top 25 Most Influential Women Leaders in 2019, LA Business Journal’s 500 Most Influential Leaders in Los Angeles in 2020 and Modern Healthcare’s Top 50 Clinical Leaders of 2020 in the U.S.

R

Respect

UCLA Health champions the talent that unites our organization in serving our communities. We believe that every individual has a voice, and we welcome the difference those voices make in enhancing our world-class culture of healing humankind through acts of kindness.

K

Killer Outcomes

As members of the UCLA Health community, we are committed to the highest ethical standards to advance our mission of delivering leading-edge patient care, research and education. We all share the responsibility of conducting our professional and personal practices, following the principles of integrity, compassion, respect, teamwork, excellence, and discovery. We are committed to honoring the trust of our patients, families, and community by continuously striving to deliver exceptional care through excellence in quality, safety, service, affordability, and equity

What It's Like to Work Here

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Target Alignment of Values
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Certified for: Global Top 100 Most Loved Workplaces®, Most Loved Workplace® for Neurodiversity 2025, Most Loved Workplace® Certified 2025, Most Loved Workplace® Certified 2024, Most Loved Workplace® Certified 2023, Most Loved Workplace® Certified 2022, Top Most Loved Workplaces® for LGBTQ+, Top Most Loved Workplaces® for Parents and Caregivers, Top Most Loved Workplaces® for Women, Top Most Loved Workplaces® for Volunteering, Top Most Loved Workplaces® for Diversity, Most Loved Workplace® for Customers 2025, Most Loved Workplace® for LGBTQ+ 2025, Most Loved Workplace® for Young Professionals 2025, Most Loved Workplace® for Inclusivity 2025, Most Loved Workplace® for Diversity 2025, Most Loved Workplace® for Women 2025, Most Loved Workplace® for Career Advancement 2025, Most Loved Workplace® for Volunteering 2025, Most Loved Workplace® for Parents & Caregivers 2025, Most Loved Workplace® for CEO 2025, Most Loved Workplace® for African American 2025, Most Loved Workplace® for Veterans 2025, Most Loved Workplace® for Wellness 2025, Most Loved Workplace® for Disabled Workers 2025, Most Loved Workplace® for Remote Work 2025, Most Loved Workplace® for Mental Health 2025, Top 100 Most Loved Workplaces® 2025, Top Most Loved Workplaces® for Young Professionals, Top Most Loved Workplaces® for Career Advancement

Frequently Asked Questions About Working at UCLA Health

Common questions candidates ask about this role and UCLA Health's workplace

UCLA Health is among the world’s most comprehensive academic health systems, with a mission to provide state-of-the-art patient care, train top medical professionals, and support pioneering research and discovery. UCLA Health ranked #1 in California and #1 in Los Angeles for hospital-based patient care in U.S. News & World Report’s July 2024 assessment. It has proudly appeared on the national honor roll annually since the rankings began in 1990. In November 2024, Forbes America’s Dream Employer ranked UCLA Health #3 in healthcare nationwide. UCLA Health offers an integrated network of primary and specialty care services at five medical centers and hospitals and to more than 280 clinics across Southern California and the Central Coast. Innovative research at the David Geffen School of Medicine at UCLA and other UCLA professional schools leads to new treatments and technologies benefiting patients throughout the Los Angeles community.

Please review the specific job listing or contact UCLA Health's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

UCLA Health is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

UCLA Health offers competitive benefits to support employee well-being. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Why Work Here and CEO Leadership and Company Culture.

The company has committed to inclusive practices including: Patient-Centered Excellence and Employee Growth and Opportunity.

UCLA Health has an employee workplace love score of 85%. They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Global Top 100 Most Loved Workplaces® and Most Loved Workplace® for Neurodiversity 2025.

UCLA Health currently has 3 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/ucla-health/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact UCLA Health's recruiting team for specific details on this role's process.

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UCLA Health

UCLA Health

Hospital & Health Care
Los Angeles
Most Loved Workplace® Certified Job
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Employer Brand Score

83/100

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